Implementing Virtual Reference Services

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Implementing Virtual Reference Services

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Author : Beth C. Thomsett-Scott
language : en
Publisher: ALA TECHSOURCE
Release Date : 2013

Implementing Virtual Reference Services written by Beth C. Thomsett-Scott and has been published by ALA TECHSOURCE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Electronic reference services (Libraries) categories.

Implementing Digital Reference Services

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Author : R. David Lankes
language : en
Publisher:
Release Date : 2003

Implementing Digital Reference Services written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Language Arts & Disciplines categories.

This comprehensive survey of current digital reference practice focuses on the theoretical and practical issues of digital reference in libraries and information services, with special emphasis on the theme of quality standards and evaluation. The book is divided into six parts. Part One identifies the need for digital reference services; Part Two covers the management of digital reference; Part Three: real-time digital reference services; Part Four: collaborative reference initiatives; Part Five: research in digital reference; and Part Six: evaluating digital reference. Topics covered include: virtual reference--what it is and what it may be; rethinking privacy for the virtual library; providing chat reference service: a survey of current practice; real-time digital reference pilot projects; emerging digital reference standards; moving from virtual to cooperative reference service models; understanding the information needs of adult learners; information-seeking behavior of online users; and assessing quality in digital reference services.

Virtual Reference Service

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Author : R. David Lankes
language : en
Publisher: ALA Neal-Schuman
Release Date : 2008

Virtual Reference Service written by R. David Lankes and has been published by ALA Neal-Schuman this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Language Arts & Disciplines categories.

Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more.

Digital Reference Services In Academic Libraries

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Author : Ab. Kadir Wan Dollah (Wan.)
language : en
Publisher:
Release Date : 2012

Digital Reference Services In Academic Libraries written by Ab. Kadir Wan Dollah (Wan.) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Academic libraries categories.

Starting And Operating Live Virtual Reference Services

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Author : Marc Meola
language : en
Publisher:
Release Date : 2002

Starting And Operating Live Virtual Reference Services written by Marc Meola and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Computers categories.

In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate.

Digital Reference Services

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Author : William A. Katz
language : en
Publisher: Routledge
Release Date : 2003

Digital Reference Services written by William A. Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Computers categories.

Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field offer numerous reports and theory about the evolution of this new approach to answering reference questions. This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find this book helpful to enhance their library and electronic reference expertise.

The Virtual Reference Librarian S Handbook

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Author : Anne Grodzins Lipow
language : en
Publisher: Neal-Schuman Publishers
Release Date : 2003

The Virtual Reference Librarian S Handbook written by Anne Grodzins Lipow and has been published by Neal-Schuman Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Language Arts & Disciplines categories.

All of the forms, surveys and exercises found in this text are reproduced on the CD-ROM, enabling the reader to customize them to suit their needs and situation.

The Virtual Reference Experience

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Author : R. David Lankes
language : en
Publisher:
Release Date : 2004

The Virtual Reference Experience written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Language Arts & Disciplines categories.

Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts-Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference-to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. The 13 chapters are based on presentations at the Virtual Reference Desk Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.

The Use Of Information And Communication Technologies In Zambian Libraries

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Author : Boniface Banda
language : en
Publisher: GRIN Verlag
Release Date : 2023-02-27

The Use Of Information And Communication Technologies In Zambian Libraries written by Boniface Banda and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-02-27 with Reference categories.

Research Paper (postgraduate) from the year 2010 in the subject Library Science, Information- / Documentation Science, grade: A, University of Zambia, language: English, abstract: The purpose of this study is, to survey the attitudes of librarians towards the use of Information and Communication Technologies in Zambia. It`s intend is to find out whether librarians were trained in the use of these Technologies, their perceptions towards the use of them and factors contributing to their perceptions. The study also focused on how training of librarians in field could influence their use. A survey method was used to collect data in tertiary and research institutions in Lusaka, Central, and Copperbelt provinces of Zambia through a self-administered questionnaire. Data collected from 90 librarians were analysed using the Statistical Package for Social Sciences and Microsoft Excel. They are presented in the form of descriptive statistics. Information and Communication Technologies are becoming widespread and libraries in developing countries are quickly adopting them. However, this is not matched with the requisite training and attitudes towards their use. Like in other developing countries, libraries in Zambia are also rapidly adopting those Technologies. Their application however, largely depends on the attitudes of librarians towards them.

Reference User Services Quarterly

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Author :
language : en
Publisher:
Release Date : 2007

Reference User Services Quarterly written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Bibliographical services categories.