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The Virtual Reference Experience


The Virtual Reference Experience
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The Virtual Reference Experience


The Virtual Reference Experience
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Author : R. David Lankes
language : en
Publisher:
Release Date : 2004

The Virtual Reference Experience written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Language Arts & Disciplines categories.


Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts-Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference-to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. The 13 chapters are based on presentations at the Virtual Reference Desk Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.



Implementing Virtual Reference Services


Implementing Virtual Reference Services
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Author : Beth Thomsett-Scott
language : en
Publisher: American Library Association
Release Date : 2013-02-07

Implementing Virtual Reference Services written by Beth Thomsett-Scott and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-07 with Language Arts & Disciplines categories.


Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...



The Virtual Reference Handbook


The Virtual Reference Handbook
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Author : Diane Kaye Kovacs
language : en
Publisher:
Release Date : 2007

The Virtual Reference Handbook written by Diane Kaye Kovacs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Language Arts & Disciplines categories.


Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.



Management Marketing And Promotion Of Library Services Based On Statistics Analyses And Evaluation


Management Marketing And Promotion Of Library Services Based On Statistics Analyses And Evaluation
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Author : Trine Kolderup Flaten
language : en
Publisher: Walter de Gruyter
Release Date : 2008-11-03

Management Marketing And Promotion Of Library Services Based On Statistics Analyses And Evaluation written by Trine Kolderup Flaten and has been published by Walter de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-11-03 with Social Science categories.


Rapid developments in information technology and media have resulted in increasingly diverse strategies for information retrieval by readers and users. The duty to cope with this phenomenon and to master the situation forms one of the biggest challenges facing libraries. In order to strengthen the awareness of the potential of tools for management and strategic planning, a two-day meeting was held under the auspices of IFLA's Management & Marketing Section in Bergen, Norway in August 2005. Managers of different types of libraries, researchers and educators from five continents shared their experiences with research methods, data collection, evaluation, performance measurement, best practice strategies and policies. This book contains their presentations in the form of full length articles.



The Eleventh Off Campus Library Services Conference Proceedings


The Eleventh Off Campus Library Services Conference Proceedings
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Author : Patrick Mahoney
language : en
Publisher: Routledge
Release Date : 2013-01-11

The Eleventh Off Campus Library Services Conference Proceedings written by Patrick Mahoney and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-11 with Education categories.


Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problemsand fresh strategies and solutionsto further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: the promotion of library services to Native American students the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students an examination of direct linking tools provided by major aggregators distance learning for the learning disabled distance learning implementation strategies for institutions course management software (CMS) and library services integration a survey of Association of Research Libraries offered services the do’s and don’ts of videoconferencing on and off-campus an eBooks collection study one-on-one research coaching via digital reference service an online tool that assesses students’ research skills and attitudes creating a library CD for off-campus students expanding student and faculty access to information services the collaboration with faculty on electronic course reserves developing assessment questions for services supporting off-campus learning programs providing secure off-campus access to library services beyond proxy servers and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.



Presence And Beyond Evaluating User Experience In Ar Mr Vr


Presence And Beyond Evaluating User Experience In Ar Mr Vr
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Author : Richard Skarbez
language : en
Publisher: Frontiers Media SA
Release Date : 2022-10-03

Presence And Beyond Evaluating User Experience In Ar Mr Vr written by Richard Skarbez and has been published by Frontiers Media SA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-03 with Technology & Engineering categories.




The Virtual Reference Librarian S Handbook


The Virtual Reference Librarian S Handbook
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Author : Anne Grodzins Lipow
language : en
Publisher: Neal-Schuman Publishers
Release Date : 2003

The Virtual Reference Librarian S Handbook written by Anne Grodzins Lipow and has been published by Neal-Schuman Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Language Arts & Disciplines categories.


All of the forms, surveys and exercises found in this text are reproduced on the CD-ROM, enabling the reader to customize them to suit their needs and situation.



Virtual Reference Best Practices


Virtual Reference Best Practices
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Author : M. Kathleen Kern
language : en
Publisher: ALA Editions
Release Date : 2009

Virtual Reference Best Practices written by M. Kathleen Kern and has been published by ALA Editions this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Computers categories.


Outlines the tools and decision-making processes that help libraries evaluate, tailor, and launch virtual reference services that are a perfect fit for the community and a library. This book provides a checklist of issues to consider; suggests plans for sustainability of services; and outlines the pros and cons of collaborating in a consortium.



Encyclopedia Of Virtual Communities And Technologies


Encyclopedia Of Virtual Communities And Technologies
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Author : Dasgupta, Subhasish
language : en
Publisher: IGI Global
Release Date : 2005-10-31

Encyclopedia Of Virtual Communities And Technologies written by Dasgupta, Subhasish and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-10-31 with Computers categories.


"This encyclopedia of virtual communities and technologies provides a much needed integrated overview of all the critical concepts, technologies and issues in the area of virtual communities"--Provided by publisher.



Computers In Libraries


Computers In Libraries
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Author :
language : en
Publisher:
Release Date : 2004

Computers In Libraries written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Computers categories.