The Virtual Reference Librarian S Handbook

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The Virtual Reference Librarian S Handbook

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Author : Anne Grodzins Lipow
language : en
Publisher: Neal-Schuman Publishers
Release Date : 2003

The Virtual Reference Librarian S Handbook written by Anne Grodzins Lipow and has been published by Neal-Schuman Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Language Arts & Disciplines categories.

All of the forms, surveys and exercises found in this text are reproduced on the CD-ROM, enabling the reader to customize them to suit their needs and situation.

Reaching Diverse Audiences With Virtual Reference And Instruction

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Author : Meredith Powers
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2019-04-15

Reaching Diverse Audiences With Virtual Reference And Instruction written by Meredith Powers and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-15 with Language Arts & Disciplines categories.

Reaching Diverse Audiences with Virtual Reference and Instruction: A Practical Guide for Librarians is designed to help new and experienced librarians with practical advice for teaching and serving diverse audiences using a mix of new technologies and old-school librarianship. Just as today’s library users come from different backgrounds and experiences, and range from the tech-averse to internet-savvy, there’s no one-size-fits all method for effectively teaching information literacy or providing reference and research assistance! The guidebook aims to provide a range of options that can be adapted for your community’s needs, and includes advice for reaching many kinds of learners with virtual technologies for reference and instruction. Topics covered include how to: Identify and assess the needs of diverse communitiesMake the most of online reference servicesImplement and incorporate online teaching tools into your practiceDevelop and evaluate goals, objectives, and outcomes for teaching & services Though this book is predominantly aimed at the academic librarian, other sections on identifying and assessing community needs, managing virtual reference, and evaluating the effectiveness of library services are applicable for librarians in public, school, academic, and all types of libraries! In short, this is a one-stop shop for librarians who are seriously considering how to leverage new technologies to meet their community’s needs—this guide walks through planning, implementing, managing, and evaluating teaching and reference services, and teaches the skills required to meet the needs of a diverse range of library users.

The Virtual Reference Handbook

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Author : Diane Kaye Kovacs
language : en
Publisher:
Release Date : 2007

The Virtual Reference Handbook written by Diane Kaye Kovacs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Language Arts & Disciplines categories.

Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.

The Reference Librarian S Policies Forms Guidelines And Procedures Handbook

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Author : Rebecca Brumley
language : en
Publisher:
Release Date : 2006

The Reference Librarian S Policies Forms Guidelines And Procedures Handbook written by Rebecca Brumley and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.

Offers ideas for service in your library, and comparisons to measure your policies against. This work provides policies from public and academic libraries covering both traditional and expanded service areas. It is broken down into seven subjects including: the Reference Program; People in the Reference Program; Reference Collections; and more.

The Virtual Reference Handbook

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Author : Diane Kaye Kovacs
language : en
Publisher:
Release Date : 2007

The Virtual Reference Handbook written by Diane Kaye Kovacs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Electronic reference services categories.

This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use new communication techniques - chat slang, IM shorthand, emoticons, etc - to better serve your users.

Virtual Reference Service

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Author : R. David Lankes
language : en
Publisher: ALA Neal-Schuman
Release Date : 2008

Virtual Reference Service written by R. David Lankes and has been published by ALA Neal-Schuman this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Language Arts & Disciplines categories.

Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more.

The Virtual Reference Experience

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Author : R. David Lankes
language : en
Publisher:
Release Date : 2004

The Virtual Reference Experience written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Language Arts & Disciplines categories.

Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts-Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference-to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. The 13 chapters are based on presentations at the Virtual Reference Desk Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.

The Kovacs Guide To Electronic Library Collection Development

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Author : Diane Kaye Kovacs
language : en
Publisher:
Release Date : 2004

The Kovacs Guide To Electronic Library Collection Development written by Diane Kaye Kovacs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Language Arts & Disciplines categories.

Covers how to build an electronic library and how to update and expand it. Each chapter addresses selecting and evaluating web-based resources in subject areas such as business, social science, health, medicine and law, and offers guidelines for an electronic library collection development plan.

Starting And Operating Live Virtual Reference Services

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Author : Marc Meola
language : en
Publisher:
Release Date : 2002

Starting And Operating Live Virtual Reference Services written by Marc Meola and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Computers categories.

In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service. They identify five service models: basic; homegrown; advanced; collaborative; and corporate.

Implementing Digital Reference Services

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Author : R. David Lankes
language : en
Publisher:
Release Date : 2003

Implementing Digital Reference Services written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Language Arts & Disciplines categories.

This comprehensive survey of current digital reference practice focuses on the theoretical and practical issues of digital reference in libraries and information services, with special emphasis on the theme of quality standards and evaluation. The book is divided into six parts. Part One identifies the need for digital reference services; Part Two covers the management of digital reference; Part Three: real-time digital reference services; Part Four: collaborative reference initiatives; Part Five: research in digital reference; and Part Six: evaluating digital reference. Topics covered include: virtual reference--what it is and what it may be; rethinking privacy for the virtual library; providing chat reference service: a survey of current practice; real-time digital reference pilot projects; emerging digital reference standards; moving from virtual to cooperative reference service models; understanding the information needs of adult learners; information-seeking behavior of online users; and assessing quality in digital reference services.