Implementing Digital Reference Services
DOWNLOAD
Download Implementing Digital Reference Services PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Implementing Digital Reference Services book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Implementing Digital Reference Services
DOWNLOAD
Author : R. David Lankes
language : en
Publisher:
Release Date : 2003
Implementing Digital Reference Services written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Language Arts & Disciplines categories.
This comprehensive survey of current digital reference practice focuses on the theoretical and practical issues of digital reference in libraries and information services, with special emphasis on the theme of quality standards and evaluation. The book is divided into six parts. Part One identifies the need for digital reference services; Part Two covers the management of digital reference; Part Three: real-time digital reference services; Part Four: collaborative reference initiatives; Part Five: research in digital reference; and Part Six: evaluating digital reference. Topics covered include: virtual reference--what it is and what it may be; rethinking privacy for the virtual library; providing chat reference service: a survey of current practice; real-time digital reference pilot projects; emerging digital reference standards; moving from virtual to cooperative reference service models; understanding the information needs of adult learners; information-seeking behavior of online users; and assessing quality in digital reference services.
Digital Reference Services In Academic Libraries
DOWNLOAD
Author : Wan Ab Kadir Wan Dollah
language : en
Publisher: The University of Malaya Press
Release Date : 2012
Digital Reference Services In Academic Libraries written by Wan Ab Kadir Wan Dollah and has been published by The University of Malaya Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Computers categories.
Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.
Implementing Virtual Reference Services
DOWNLOAD
Author : Beth C. Thomsett-Scott
language : en
Publisher: ALA TECHSOURCE
Release Date : 2013
Implementing Virtual Reference Services written by Beth C. Thomsett-Scott and has been published by ALA TECHSOURCE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Electronic reference services (Libraries) categories.
Digital Reference Services
DOWNLOAD
Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-10-31
Digital Reference Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-31 with Computers categories.
Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or “live online” reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sites—includes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of libraries—both large and small—which have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference services—the challenges and benefits, cost, training, and workload requirements evaluating your real-time references services—investigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference system—selecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller libraries—because of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.
The Evaluation Of Worldwide Digital Reference Services In Libraries
DOWNLOAD
Author : Jia Liu
language : en
Publisher: Elsevier
Release Date : 2007-06-30
The Evaluation Of Worldwide Digital Reference Services In Libraries written by Jia Liu and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-06-30 with Language Arts & Disciplines categories.
This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services. - An international, evaluative approach is taken - Includes unique information - which has never before being gathered and evaluated - Includes a brief introduction to the basic knowledge and development in the field of digital reference service in the library
Digital Reference Services In Academic Libraries
DOWNLOAD
Author : Ab. Kadir Wan Dollah (Wan.)
language : en
Publisher:
Release Date : 2012
Digital Reference Services In Academic Libraries written by Ab. Kadir Wan Dollah (Wan.) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Academic libraries categories.
Virtual Reference Service
DOWNLOAD
Author : R. David Lankes
language : en
Publisher: ALA Neal-Schuman
Release Date : 2008
Virtual Reference Service written by R. David Lankes and has been published by ALA Neal-Schuman this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Language Arts & Disciplines categories.
Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more.
Reference User Services Quarterly
DOWNLOAD
Author :
language : en
Publisher:
Release Date : 2006
Reference User Services Quarterly written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Bibliographical services categories.
Going Live
DOWNLOAD
Author : Steve Coffman
language : en
Publisher: American Library Association
Release Date : 2003-05-08
Going Live written by Steve Coffman and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-05-08 with Language Arts & Disciplines categories.
Chapter One, Reference: The First One Hundred Years ; Chapter Two, Getting Started: Designing Virtual Reference Systems ; Chapter Three, Managing Virtual Reference Services ; Chapter Four, Marketing Virtual Reference Services ; Chapter Five, Where Do We Go from Here? ; Appendixes: A Software Feature Checklist B Sample Pre-employment Screening Test and Key ; Virtual Reference Services Bibliography / by Bernie Sloan.
Instant Web Forms And Surveys For Public Libraries
DOWNLOAD
Author : Gail Junion-Metz
language : en
Publisher: Neal-Schuman Publishers
Release Date : 2001
Instant Web Forms And Surveys For Public Libraries written by Gail Junion-Metz and has been published by Neal-Schuman Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Computers categories.
Contains twenty-four customizable public library forms and surveys in HTML format. Includes matching Perl scripts and tutorial.