Evaluation Of Reference Services
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Evaluation Of Reference Services
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Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-10-18
Evaluation Of Reference Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-18 with Language Arts & Disciplines categories.
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Evaluating Reference Services
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Author : Jo Bell Whitlatch
language : en
Publisher: American Library Association
Release Date : 2000-08
Evaluating Reference Services written by Jo Bell Whitlatch and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-08 with Language Arts & Disciplines categories.
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
An Introduction To Reference Services In Academic Libraries
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Author : Elizabeth Connor
language : en
Publisher: Routledge
Release Date : 2006-08-25
An Introduction To Reference Services In Academic Libraries written by Elizabeth Connor and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-08-25 with Education categories.
An introductory text on various aspects of reference services that requires your students to think!An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public ac
Performance Evaluation In Reference Services In Arl Libraries
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Author :
language : en
Publisher: Association of Research Libr
Release Date : 1987
Performance Evaluation In Reference Services In Arl Libraries written by and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1987 with Academic libraries categories.
Reference Service And Sources
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Author : C.K. Sharma
language : en
Publisher: Atlantic Publishers & Dist
Release Date : 2006
Reference Service And Sources written by C.K. Sharma and has been published by Atlantic Publishers & Dist this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Information resources categories.
The Rapid Developments In Computer Technology, Telecommunications, Printing Reprography, Etc. Have Important Implications For The Provision Of Information By Libraries To Their Users. Great Advances Have Been Made In The Automation Of Indexing And Abstracting Services. Despite Such Advances And Technological Impacts, The Actual Search Process And The End Result Remain The Same As In The Traditional Approach. Hence, The Significance Of Reference Sources And Services Cannot Be Overemphasised. The Reference Service Offered By The Libraries Enables The Readers To Obtain The Required Information From The Huge Collection Of Libraries In No Time. The Book Is Structured Into Two Parts. The First Part Acquaints The Readers With The Purpose, Functions And Kinds Of Reference Service; Qualities And Duties Of A Reference Librarian; Varied Sections In The Libraries; Reference Service In Public, Academic And Special Libraries; Sources And Classification Of Information, And Reference Queries.Part Ii Of The Book Is Devoted To Reference Sources. Beginning With The Evaluation Of Reference Sources, It Includes A Detailed Study On Directories, Bibliographies, Encyclopaedias, Biographies, Maps And Atlases, Dictionaries, Gazetteers And Guide Books.It Is Hoped That The Present Book Will Prove Useful For All Library Users. While The Teachers, Researchers And Students Of Library Science Will Find It Indispensable, The Reference Librarians Are Expected To Acquire Additional Skills Through This Book Which Shall Stand Them In Good Stead In The Technological Environment.
Unobtrusive Evaluation Of Reference Service And Individual Responsibility
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Author : Juris Dilevko
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2000-09-30
Unobtrusive Evaluation Of Reference Service And Individual Responsibility written by Juris Dilevko and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-09-30 with Language Arts & Disciplines categories.
Many reference librarians have been highly critical about unobtrusive evaluation studies. But can their opposition be justified? Or is it just a way to detract attention from serious shortcomings in reference service? How can government documents reference service, and reference service in general, be improved? Do librarians have enough general and subject-specific knowledge to provide informed and intelligent answers to reference questions? Would any business or non-profit organization be satisfied with the traditional 55 percent efficacy rate in reference service revealed by unobtrusive evaluation studies? Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is nevertheless a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide study of government documents reference service in Canada, this book examines the broad philosophical implications of negative attitudes to unobtrusive evaluation studies within libraries. It also discusses what really happens when librarians make referrals to external sources. Drawing on the insights of such library educators as Margaret Hutchins, S. R. Ranganathan, and James Wyer, it also suggests overlooked ways that may help reference librarians deliver better reference service. Finally, it argues that such proposals as certification and recertification of reference librarians need to be seriously considered if librarians do not willingly take personal responsibility for improving their own knowledge levels.
Performance Evaluation In Reference Services In Arl Libraries
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Author :
language : en
Publisher:
Release Date : 1987
Performance Evaluation In Reference Services In Arl Libraries written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1987 with categories.
The Evaluation Of Worldwide Digital Reference Services In Libraries
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Author : Jia Liu
language : en
Publisher: Elsevier
Release Date : 2007-06-30
The Evaluation Of Worldwide Digital Reference Services In Libraries written by Jia Liu and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-06-30 with Language Arts & Disciplines categories.
This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for the resulting differences; it also contains more generic proposals and perspectives on digital reference services. - An international, evaluative approach is taken - Includes unique information - which has never before being gathered and evaluated - Includes a brief introduction to the basic knowledge and development in the field of digital reference service in the library
Assessment And Accountability In Reference Work
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Author : Susan Griswold Blandy
language : en
Publisher: Routledge
Release Date : 2019-12-05
Assessment And Accountability In Reference Work written by Susan Griswold Blandy and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-05 with Language Arts & Disciplines categories.
This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.
The Measurement And Evaluation Of Library Services
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Author : Frederick Wilfrid Lancaster
language : en
Publisher: Washington : Information Resources Press
Release Date : 1977
The Measurement And Evaluation Of Library Services written by Frederick Wilfrid Lancaster and has been published by Washington : Information Resources Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1977 with Language Arts & Disciplines categories.
The second edition of this celebrated reference combines essential material from the first edition (1977) with important extracts from another Lancaster work, If you want to evaluate your library . . . (U. of Illinois Press, 1988), and incorporates a broad range of recent evaluative studies. Unlike the first edition, which dealt primarily with academic studies, the second provides detailed information on the evaluation of public, school, and special libraries as well. In this edition, Lancaster is joined by co-author Baker (library and information science, U. of Iowa). Annotation copyrighted by Book News, Inc., Portland, OR