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Assessment And Accountability In Reference Work


Assessment And Accountability In Reference Work
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Assessment And Accountability In Reference Work


Assessment And Accountability In Reference Work
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Author : Susan Griswold Blandy
language : en
Publisher: Routledge
Release Date : 2019-12-05

Assessment And Accountability In Reference Work written by Susan Griswold Blandy and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-05 with Language Arts & Disciplines categories.


This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.



Assessment And Accountability In Reference Work


Assessment And Accountability In Reference Work
DOWNLOAD
Author : Susan Griswold Blandy
language : en
Publisher: Routledge
Release Date : 1992

Assessment And Accountability In Reference Work written by Susan Griswold Blandy and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Language Arts & Disciplines categories.


Assessment and Accountability in Reference Work explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. This fascinating book explores a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate. A valuable bibliography of additional resources on assessment and accountability assembled by the editors completes this well-rounded work. All librarians concerned with finding the best way to justify the value of their reference services will find Assessment and Accountability in Reference Work a valuable introduction to the assessment methods that will fit the individual needs of their libraries.



Suny Librarians In Print 1988 1994


Suny Librarians In Print 1988 1994
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Author :
language : en
Publisher:
Release Date : 1995

Suny Librarians In Print 1988 1994 written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Academic libraries categories.




Collective Bargaining In Higher Education And The Professions


Collective Bargaining In Higher Education And The Professions
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Author :
language : en
Publisher:
Release Date : 1993

Collective Bargaining In Higher Education And The Professions written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Collective bargaining categories.




Reference User Services Quarterly


Reference User Services Quarterly
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Author :
language : en
Publisher:
Release Date : 1997

Reference User Services Quarterly written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Library science categories.




Pascal


Pascal
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Author :
language : en
Publisher:
Release Date : 1993

Pascal written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Documentation categories.




Accountability And Control In Educational Settings


Accountability And Control In Educational Settings
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Author : David Scott
language : en
Publisher: Burns & Oates
Release Date : 1994

Accountability And Control In Educational Settings written by David Scott and has been published by Burns & Oates this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Education categories.


Who is accountable to whom in the UK education system? In each chapter in this book the contributors look at the different roles that politicians, teachers, governors, parents, advisers/inspectors, the media and the academic community play in educational decision-making.



Current Index To Journals In Education


Current Index To Journals In Education
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Author :
language : en
Publisher:
Release Date : 1998

Current Index To Journals In Education written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Education categories.




Annual Evaluation Report On Japan S Economic Cooperation


Annual Evaluation Report On Japan S Economic Cooperation
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Author :
language : en
Publisher:
Release Date : 2006

Annual Evaluation Report On Japan S Economic Cooperation written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Economic assistance, Japanese categories.




School Counseling For The Twenty First Century


School Counseling For The Twenty First Century
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Author : Stanley B. Baker
language : en
Publisher: Simon & Schuster Books For Young Readers
Release Date : 1996

School Counseling For The Twenty First Century written by Stanley B. Baker and has been published by Simon & Schuster Books For Young Readers this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Education categories.


Upon opening this book for the first time and glancing at the table of contents, students are presented with chapter titles that reflect all the crucial subject matter of what it takes to be a school counselor. Examples of national models and paradigms, all designed to make the profession manageable and understandable, are on display throughout the book. The authors have incorporated the human side of school counseling at the core of every chapter, hoping not to block the spirit of caring for people by what at first glance might appear to be academic jargon. This book is designed as a means for graduate students and others to lend their voices to the issues confronting school counselors and, most importantly, to chart the course for invention in school counseling. The authors believe that the school counseling profession is enriched when the voices of aspiring professionals meet the voices of experience, with the aim of creating new ways to serve. For future school counselors.