Evaluating Reference Services

DOWNLOAD

Download Evaluating Reference Services PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Evaluating Reference Services book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page

Evaluation Of Reference Services

DOWNLOAD
Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-10-18

Evaluation Of Reference Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-18 with Language Arts & Disciplines categories.

Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.

An Introduction To Reference Services In Academic Libraries

DOWNLOAD
Author : Elizabeth Connor
language : en
Publisher: Routledge
Release Date : 2006-08-25

An Introduction To Reference Services In Academic Libraries written by Elizabeth Connor and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-08-25 with Education categories.

An introductory text on various aspects of reference services that requires your students to think!An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public ac

Evaluating Reference Service

DOWNLOAD
Author : Library Administration and Management Association. Committee on Statistics for Reference Services
language : en
Publisher:
Release Date : 1979

Evaluating Reference Service written by Library Administration and Management Association. Committee on Statistics for Reference Services and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1979 with Reference services (Libraries) categories.

Assessing Reference And User Services In A Digital Age

DOWNLOAD
Author : Eric Novotny
language : en
Publisher: Routledge
Release Date : 2006

Assessing Reference And User Services In A Digital Age written by Eric Novotny and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Education categories.

Libraries need to develop standards by which they can assess their individual performances in a larger context, and this text makes significant contributions to this ongoing discussion.

The Accuracy Of Telephone Reference Information Services In Academic Libraries

DOWNLOAD
Author : Marcia J. Myers
language : en
Publisher: Metuchen, N.J. : Scarecrow Press
Release Date : 1983

The Accuracy Of Telephone Reference Information Services In Academic Libraries written by Marcia J. Myers and has been published by Metuchen, N.J. : Scarecrow Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983 with Language Arts & Disciplines categories.

Digital Reference Services

DOWNLOAD
Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-10-31

Digital Reference Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-31 with Computers categories.

Extensive data on the theoretical and practical aspects of electronic reference services! Digital Reference Services provides an overview of electronic reference services and software, and explores the opportunities that real-time digital reference services can offer in a variety of library settings. Experts in the field convey numerous opinions and theory about the growth of this new approach to answering reference questions. This book teaches librarians new methods and techniques for offering technologically advanced reference services to the public. The first half of Digital Reference Services includes such topics as: real-time or live online reference services the historical development of digital reference services and the role of the reference librarian mediated online searches how to create a virtual-ready reference collection of elite reference Web sitesincludes a list of the top sites available to the public how to start and operate a digital reference desk in your library The second half of Digital Reference Services covers examples of librariesboth large and smallwhich have used revolutionary ideas to bring electronic reference services to their patrons. These ideas include: utilizing ATM-like kiosks in remote locations from library buildings to connect with underserved populations implementing live, interactive web-based reference servicesthe challenges and benefits, cost, training, and workload requirements evaluating your real-time references servicesinvestigating self-assessment and blind reviewing, incorporating your assessment into an existing evaluative program, and obtaining the administrative support essential for an accurate assessment creating a statewide virtual reference systemselecting software, developing policy, marketing, coordinating the project, and staffing and training online reference management for smaller librariesbecause of the smaller staff, smaller budget, and smaller amount of patrons, is it a feasible addition to the library? much more! This well-referenced volume contains case examples, figures, useful Web sites, and case histories to show how the basic principles of digital reference services work. Librarians and students of information and library science will find Digital Reference Services a helpful resource to enhance their library and electronic reference expertise.

Reference Assessment And Evaluation

DOWNLOAD
Author : Tom Diamond
language : en
Publisher: Psychology Press
Release Date : 2006

Reference Assessment And Evaluation written by Tom Diamond and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.

Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora of fresh ideas and methods to effectively assess and evaluate reference service in any academic library. Leading experts share their own best practices in delivering digital reference, training staff and student workers, and providing instruction through case studies from academic libraries of all sizes.

Reference Quarterly

DOWNLOAD
Author :
language : en
Publisher:
Release Date : 1984

Reference Quarterly written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1984 with Library science categories.

Library Science Annual

DOWNLOAD
Author :
language : en
Publisher:
Release Date : 1985

Library Science Annual written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985 with Information resources categories.

Assessment And Accountability In Reference Work

DOWNLOAD
Author : Susan Griswold Blandy
language : en
Publisher: Routledge
Release Date : 1992

Assessment And Accountability In Reference Work written by Susan Griswold Blandy and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Language Arts & Disciplines categories.

Assessment and Accountability in Reference Work explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. This fascinating book explores a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate. A valuable bibliography of additional resources on assessment and accountability assembled by the editors completes this well-rounded work. All librarians concerned with finding the best way to justify the value of their reference services will find Assessment and Accountability in Reference Work a valuable introduction to the assessment methods that will fit the individual needs of their libraries.