Virtual Reference Training
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Virtual Reference Training
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Author : Buff Hirko
language : en
Publisher: American Library Association
Release Date : 2004-03-29
Virtual Reference Training written by Buff Hirko and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-03-29 with Education categories.
Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools.
Conducting The Reference Interview Third Edition
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Author : Catherine Sheldrick Ross
language : en
Publisher: American Library Association
Release Date : 2019-07-03
Conducting The Reference Interview Third Edition written by Catherine Sheldrick Ross and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-03 with Language Arts & Disciplines categories.
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Virtual Reference Service
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Author : R. David Lankes
language : en
Publisher: ALA Neal-Schuman
Release Date : 2008
Virtual Reference Service written by R. David Lankes and has been published by ALA Neal-Schuman this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Language Arts & Disciplines categories.
Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more.
Centers For Learning
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Author : James K. Elmborg
language : en
Publisher: Assoc of Cllge & Rsrch Libr
Release Date : 2005
Centers For Learning written by James K. Elmborg and has been published by Assoc of Cllge & Rsrch Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Education categories.
This collection examines the potential inherent in partnerships between libraries and writing centers and suggests that such partnerships might respond more effectively to student needs than separate efforts. The essays consist primarily of case studies of collaborations in institutions throughout the US. The concluding chapter reflects on the impl
The Virtual Reference Handbook
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Author : Diane Kaye Kovacs
language : en
Publisher:
Release Date : 2007
The Virtual Reference Handbook written by Diane Kaye Kovacs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Language Arts & Disciplines categories.
Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.
The Virtual Reference Experience
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Author : R. David Lankes
language : en
Publisher:
Release Date : 2004
The Virtual Reference Experience written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Language Arts & Disciplines categories.
Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts-Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference-to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. The 13 chapters are based on presentations at the Virtual Reference Desk Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.
Technology In Libraries
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Author : Roy Tennant
language : en
Publisher: Roy Tennant
Release Date : 2008
Technology In Libraries written by Roy Tennant and has been published by Roy Tennant this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Computers categories.
Essays on the use of technology in libraries.
The Virtual Reference Desk
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Author : R. David Lankes
language : en
Publisher:
Release Date : 2006
The Virtual Reference Desk written by R. David Lankes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.
'The Virtual Reference Desk' is based on the peer-reviewed lead papers from the November 2004 virtual reference conference in Ohio. Divided into sections - management, evaluation and standards, technology, resources, research and policy - the book features chapters written by recognized leaders in the reference information field.
Virtual Reference Service
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Author : Anne Grodzins Lipow
language : en
Publisher:
Release Date : 2001
Virtual Reference Service written by Anne Grodzins Lipow and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Academic libraries categories.
Handbook Of Online Learning
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Author : Kjell Erik Rudestam
language : en
Publisher: SAGE Publications
Release Date : 2009-05-15
Handbook Of Online Learning written by Kjell Erik Rudestam and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-15 with Education categories.
The Handbook of Online Learning is a comprehensive reference text for teachers and administrators of online courses and programs. It presents a discussion of the conceptual and theoretical foundations of online learning along with an exploration of practical implementation strategies. New and Ongoing Features Emphasizes interactive teaching/learning strategies – challenging readers to think differently about pedagogy Provides a strong theoretical base before discussing applications: Part I first presents the changing philosophies and theories of learning, while Part II covers implementation or the practice of online learning Offers several chapters that deal with the issues related to the growing corporate online learning environment Includes twelve NEW articles on the latest issues such as psychology of online learning, training faculty, digital libraries, ethical dimensions in online learning, legal issues, course management systems and evolving technologies. key articles retained from current edition are revised and updated to reflect current trends and changes in the field Praise for the First Edition "The Fielding Institute authors apply an impressive wealth of organizational management theory and experience in their analyses of computer-mediated teaching and learning. The result is an enjoyable-to-read, fresh and lively book, delivering an abundance of ideas about how to establish a supportive learning environment, design a well structured course and manage electronically mediated dialog, -- in other words, how to successfully facilitate learning in the new context of on-line distance education." —Michael G. Moore, Pennsylvania State University and Editor, The American Journal of Distance Education "This book is a fascinating, comprehensive, revealing array of information about online learning. It is full of practical applications and significant implications for a future where online learning will play an increasingly larger role. It is essential for any library keeping up on online learning innovations." —Dr. Bernard J. Luskin, President and Co-CEO, GlobalLearningSystems, Inc. Visiting Professor, Claremont Graduate University "This book not only is that rare breed that addresses online learning in both higher education and corporate environments but every chapter is intriguing, informative, and accurately grounded. This book provides a comprehensive, timely, and informative look at online learning in higher education and corporate training settings. For an update on the state of e-learning in educational and training environments, simply read this book." —Curtis J. Bonk, Ph.D., Indiana University and Courseshare.com "Business and Learning have enjoyed a symbiotic relationship in our culture. The pace of change, however, has created separation between these two vital elements. The "Handbook of Online Learning" showcases the latest thinking and applications in learning delivery, and offers real promise that the gap is being bridged." —D.M. Verkest, AT&T Wireless Services, Vice-President-National Operations "The authors of this book are all experienced distance educators who know what the issues are: How are people engaged in teaching and learning at a distance "present" to one another? How do you create a community in the class? How can a teacher deal with an obstreperous student? What are the teaching/learning environments in universities and corporations as they affect distance education? The essays in this book inhabit the border where the idea of distance education meets the reality. The give practical advice and provide examples informed by both theory and experience." —Stanley Chodorow, Professor Emeritus, University of California, San Diego & Former CEO, California Virtual University