Outsourcing Technical Writing
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Outsourcing Technical Writing
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Author : Barry Saiff
language : en
Publisher: XML Press
Release Date : 2018-10-19
Outsourcing Technical Writing written by Barry Saiff and has been published by XML Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-19 with Business & Economics categories.
Outsourcing stirs strong emotions. Employees associate it with layoffs, reduced quality, and plummeting morale. Managers often don't understand the potential, thinking either that it will reduce their costs by large amounts or that it will make them obsolete, too. The truth is that, when done correctly, outsourcing often does not lead to layoffs, can lead to increased quality, and can even boost morale. Although the inflated savings that some managers have been led to believe are untrue (outsourcing can rarely, if ever, reduce content development costs by more than 60 percent), outsourcing can still be a win for both a company and its employees.Outsourcing Technical Writing: A Primer provides a comprehensive introduction to outsourcing technical writing. Barry Saiff, who has had extensive experience with outsourced content development, provides a roadmap for outsourcing success along with cases studies, a sample outsourcing agreement, and a sample plan. He also connects the success of outsourcing with management excellence and process maturity.
Outsourcing Technical Communication
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Author : Barry Thatcher
language : en
Publisher: Routledge
Release Date : 2017-03-02
Outsourcing Technical Communication written by Barry Thatcher and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-02 with Psychology categories.
This book examines the impact of outsourcing on the field of technical communication. Aided by new technologies and driven by global market structures, technical communication products that were once developed in the United States or Western Europe are now being developed in Asia, Eastern Europe, and other parts of the world. If technical communication follows other fields, such as information technologies, electronics manufacturing, and even textiles, this 'outsourcing' of technical communication products and jobs will surely influence our profession-but how? What kinds of jobs will remain in the United States? Which jobs are more efficiently handled outside the United States? How can U.S. technical communicators develop a 'comparative advantage' in the global economy? How can collaboration and joint development of information products be managed? What are the ethical, cultural, social, and economic dilemmas created by outsourcing?This collection is designed as a theory/practice book that addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It addresses technical communications and outsourcing in six different parts of the world, including the United States. It also explores issues of curriculum, project management, legal considerations, and intercultural communication problems.This title is suitable for: Technical communication professionals in academia and industry; managers, researchers, and teachers of documentation projects who are involved in offshore outsourcing situations and need to find best practices, strategies, or recommendations for being successful; technical writers (freelancers and corporate employees) working with international partners interested in how outsourcing can affect the future of their profession; non-U.S. writers working in outsourcing projects looking to perform satisfactorily in their jobs; undergraduate and graduate professors in universities and community colleges teaching courses in publications management, information design, international communication, and technical writing, and students enrolled in those courses; teachers and students in rhetorical theory and professional communication pedagogy courses; ESL (English as a second language) and ESP (English for specific purposes) readers.
Technical Writing Management
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Author : Steven A. Schwarzman
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2011-02
Technical Writing Management written by Steven A. Schwarzman and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02 with Business writing categories.
A practical guide to managing technical writing projects and tech writing departments, covering hiring, evaluation, management, internal and external customer relations, estimating and tracking tech writing projects, running a tech writing business as a solo contractor or as a manager, selling writing services, contracts and work orders, outsourcing, technical training development & delivery, and more.From the Introduction:"There are many books available on the techniques of technical writing, primarily for beginners and practitioners of tech writing. But there are very few books on how to manage the technical writing group in a company or how to manage a technical writing business (whether you're on your own as a freelancer or you have writers working for you). If you are a tech writer who manages other writers, or if you are a non-writer who manages writers, this book is for you.The sections on managing tech writing projects show a methodology specific to technical documentation. If you want to learn general management and project management techniques-and you should-that information already exists. What this book aims for is to provide you as a manager of technical writing with the specifics that you won't easily find elsewhere.Secondarily, this book aims to give new managers, and future managers, a leg up on how to actually run a technical publications group, based on some 20 years of experience in the field.There are different situations in which someone becomes a manager of a technical publications group. Sometimes a writer grows into the role within a company as the department grows, sometimes tech writers are subsumed under some other group - I've seen writers belonging to support, testing, marketing, and infrastructure groups - and the person in charge of technical writing in the company isn't actually a writer and may never have been one.Tech writers who set up their own freelance business have their own specific needs: not only are they the managers, they're also the writers. Finally, owners or managers of tech writing agencies, whether or not they are writers themselves, have business issues specific to a tech writing business to consider."Contents:Chapter 1 Introduction* A guide for technical writing managers* Writers who become managers* Managers who are not tech writers* Freelance tech writers* Tech writing agency owners* What's in this bookChapter 2 Tech writing for managers* A quick intro to technical writing* Technical editing* Technical writing and product management* Tech writing and debugging* What skills do technical writers need?Chapter 3 How to hire tech writers* Establish the requirements* Evaluate the resumes* Interview the writers* Review the samples* Give a test* Tech writers with non-tech writing experienceChapter 4 Managing a tech writing group* The role of tech writers in a corporate environment* The documentation team* Define standards* Distribute the work in your team* Involve the writers* Build teams* Monitor the work and communications* Evaluate the writers* Client relations* Communicating with other groups in your organization* Corporate tech writing* Re-use, repurposing, and content management systemsChapter 5 Estimating, tracking, and managing tech writing projects* Determine the project scope* Estimates and schedules* Assemble the team* Provide resources and leadership* Working with outsourced writers or outsourced SMEs* Track and report* Deliver the project* Evaluate the projectChapter 6 Running a tech writing business* Finding jobs* Marketing yourself as a freelance tech writer* Other marketing avenues* Managing your clientsChapter 7 Managing technical training* How to do tech training* Training program components* Training needs analysis* Training development* Training delivery* Training delivery management* Training program communication* Training budget* Set the tone: fun exploration* Training evaluation
Handbook Of Research On Writing And Composing In The Age Of Moocs
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Author : Monske, Elizabeth A.
language : en
Publisher: IGI Global
Release Date : 2016-11-29
Handbook Of Research On Writing And Composing In The Age Of Moocs written by Monske, Elizabeth A. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-29 with Education categories.
The development of online learning environments has enhanced the availability of educational opportunities for students. By implementing effective curriculum strategies, this ensures proper quality and instruction in online settings. The Handbook of Research on Writing and Composing in the Age of MOOCs is a critical reference source that overviews the current state of larger scale online courses and the latest competencies for teaching writing online. Featuring comprehensive coverage across a range of perspectives on teaching in virtual classrooms, such as MOOC delivery models, digital participation, and user-centered instructional design, this book is ideal for educators, professionals, practitioners, academics, and researchers interested in the latest material on writing and composition strategies for online classrooms.
Connecting People With Technology
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Author : George Hayhoe
language : en
Publisher: Routledge
Release Date : 2020-11-25
Connecting People With Technology written by George Hayhoe and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-25 with Education categories.
This book explores five important areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.Usability has become a foundational discipline in technical and professional communication that grows out of our rhetorical roots, which emphasize purpose and audience. As our appreciation of audience has grown beyond engineers and scientists to lay users of technology, our appreciation of the diversity of those audiences in terms of age, geography, and other factors has similarly expanded.We are also coming to grips with what Thomas Friedman calls the 'flat world,' a paradigm that influences how we communicate with members of other cultures and speakers of other languages. And because most of the flatteners are either technologies themselves or technology-driven, technical and professional communicators need to leverage these technologies to serve global audiences.Similarly, we are inundated with information about world crises involving health and safety issues. These crises are driven by the effects of terrorism, the aging population, HIV/AIDS, and both human-made and natural disasters. These issues are becoming more visible because they are literally matters of life and death. Furthermore, they are of special concern to audiences that technical and professional communicators have little experience targeting - the shapers of public policy, seniors, adolescents, and those affected by disaster.Biotechnology is another area that has provided new roles for technical and professional communicators. We are only beginning to understand how to communicate the science accurately without either deceiving or panicking our audience. We need to develop a more sophisticated understanding of how communication can shape reactions to biotechnology developments. Confronting this complex network of issues, we're challenged to fashion both our message and the audience's perceptions ethically.Finally, today's corporate environment is being shaped by technology and the global nature of business. Technical and professional communicators can play a role in capturing and managing knowledge, in using technology effectively in the virtual workplace, and in understanding how language shapes organizational culture.
The Complete Idiot S Guide To Successful Outsourcing
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Author : Gene Marks
language : en
Publisher: Alpha Books
Release Date : 2005
The Complete Idiot S Guide To Successful Outsourcing written by Gene Marks and has been published by Alpha Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting to company management, it's all up for grabs. Business owners, managers at mid-level companies, and entrepreneurs who are even thinking about outsourcing some part of the business need The Complete Idiot's Guide to Successful Outsourcing. Included- The historical and global issues of outsourcing that may affect outsourcing decisions Tips on how to determine whether or not to outsource at all Advice on how to decide the costs and benefits of outsourcing Guidance on hiring and managing the outsourced help An explanation of ways to stay within government compliance
Business Communication 4th Edition
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Author : R K Madhukar
language : en
Publisher: Vikas Publishing House
Release Date :
Business Communication 4th Edition written by R K Madhukar and has been published by Vikas Publishing House this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
During the last two decades, this book on Business Communication has earned a special place for itself among the students and teachers of commerce and management, and management practitioners. Following a lucid approach, this book has emerged to be a comprehensive textbook, providing a sharp focus on all relevant concepts, cardinal principles, and practices relating to business communication. Serving both as a learner's text and a practitioner's guide, this Fourth Edition helps the readers communicate with elan and a strong conviction and prepares them to face the emerging workplace challenges. Since its first edition in 2005, this book has become a trusted source, widely prescribed by universities and institutes across India. This revised, enlarged, and thoroughly updated Fourth Edition endeavours to make the subject of business communication contemporary, accessible, and engaging, ensuring that readers get well-equipped to communicate effectively in a global context.
Business Communication 3rd Edition
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Author : Madhukar R.K.
language : en
Publisher: Vikas Publishing House
Release Date :
Business Communication 3rd Edition written by Madhukar R.K. and has been published by Vikas Publishing House this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.
It is a comprehensive textbook especially designed for the students of commerce, management and other professional courses. It serves both as a learner´s text and a practitioner´s guide. It provides a sharp focus on all relevant concepts and cardinal principles of business communication and adds value to the reader´s understanding of the subject. Following a need-based and sequential approach, the book is highly stimulating and leads students to communicate with élan and prepare for work place challenges.
Offshore Back Office Operations
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Author : Dorothy I. Riddle
language : en
Publisher: United Nations Publications
Release Date : 2000
Offshore Back Office Operations written by Dorothy I. Riddle and has been published by United Nations Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
This study focuses on back office operations (distance delivery of range of non-core service functions), as a way of doing business that offers significant business opportunities for governments and service firms in developing and transitional economies. It explains the phenomenon and types of back office operations; and how to determine back office operations as a deliberate development strategy. It delineates the structure for a back office promotional initiative and addresses competitiveness issues. It also outlines how to attract foreign investors or clients for local suppliers and gives examples of strategies that various countries have used to develop back office capabilities.
Basic Business Communication
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Author :
language : en
Publisher: Excel Books India
Release Date :
Basic Business Communication written by and has been published by Excel Books India this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.