Technical Writing Management
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Technical Writing Management
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Author : Steven A. Schwarzman
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2011-02
Technical Writing Management written by Steven A. Schwarzman and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02 with Business writing categories.
A practical guide to managing technical writing projects and tech writing departments, covering hiring, evaluation, management, internal and external customer relations, estimating and tracking tech writing projects, running a tech writing business as a solo contractor or as a manager, selling writing services, contracts and work orders, outsourcing, technical training development & delivery, and more.From the Introduction:"There are many books available on the techniques of technical writing, primarily for beginners and practitioners of tech writing. But there are very few books on how to manage the technical writing group in a company or how to manage a technical writing business (whether you're on your own as a freelancer or you have writers working for you). If you are a tech writer who manages other writers, or if you are a non-writer who manages writers, this book is for you.The sections on managing tech writing projects show a methodology specific to technical documentation. If you want to learn general management and project management techniques-and you should-that information already exists. What this book aims for is to provide you as a manager of technical writing with the specifics that you won't easily find elsewhere.Secondarily, this book aims to give new managers, and future managers, a leg up on how to actually run a technical publications group, based on some 20 years of experience in the field.There are different situations in which someone becomes a manager of a technical publications group. Sometimes a writer grows into the role within a company as the department grows, sometimes tech writers are subsumed under some other group - I've seen writers belonging to support, testing, marketing, and infrastructure groups - and the person in charge of technical writing in the company isn't actually a writer and may never have been one.Tech writers who set up their own freelance business have their own specific needs: not only are they the managers, they're also the writers. Finally, owners or managers of tech writing agencies, whether or not they are writers themselves, have business issues specific to a tech writing business to consider."Contents:Chapter 1 Introduction* A guide for technical writing managers* Writers who become managers* Managers who are not tech writers* Freelance tech writers* Tech writing agency owners* What's in this bookChapter 2 Tech writing for managers* A quick intro to technical writing* Technical editing* Technical writing and product management* Tech writing and debugging* What skills do technical writers need?Chapter 3 How to hire tech writers* Establish the requirements* Evaluate the resumes* Interview the writers* Review the samples* Give a test* Tech writers with non-tech writing experienceChapter 4 Managing a tech writing group* The role of tech writers in a corporate environment* The documentation team* Define standards* Distribute the work in your team* Involve the writers* Build teams* Monitor the work and communications* Evaluate the writers* Client relations* Communicating with other groups in your organization* Corporate tech writing* Re-use, repurposing, and content management systemsChapter 5 Estimating, tracking, and managing tech writing projects* Determine the project scope* Estimates and schedules* Assemble the team* Provide resources and leadership* Working with outsourced writers or outsourced SMEs* Track and report* Deliver the project* Evaluate the projectChapter 6 Running a tech writing business* Finding jobs* Marketing yourself as a freelance tech writer* Other marketing avenues* Managing your clientsChapter 7 Managing technical training* How to do tech training* Training program components* Training needs analysis* Training development* Training delivery* Training delivery management* Training program communication* Training budget* Set the tone: fun exploration* Training evaluation
Managing Writers
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Author : Richard L. Hamilton
language : en
Publisher: XML Press
Release Date : 2009-01-15
Managing Writers written by Richard L. Hamilton and has been published by XML Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-01-15 with Computers categories.
Managing Writers is a practical guide to managing documentation projects in the real world. It is informal, but concise, using examples from the author's experience working with and managing technical writers. It looks beyond big project, big team methodologies to the issues faced by smaller, less well-funded projects. Managing Writers is for technical writers, both freelancers and employees, documentation managers, and managers in other disciplines who are responsible for documentation; anyone who may need to manage, full or part-time, a documentation project. Inside the Book Leading People Leading Projects Leading Technology Glossary, Bibliography, and Index
Technical Writing Process
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Author : Kieran Morgan
language : en
Publisher: Boffin Education
Release Date : 2024-02-29
Technical Writing Process written by Kieran Morgan and has been published by Boffin Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-29 with Computers categories.
From the basics to advanced skills, the Technical Writing Process is your comprehensive guide to the art and science of crafting technical documentation. With eight core steps—Plan, Design, Write, Edit, Review, Translate, Publish, and Manage—this guide integrates both classical writing principles and the transformative potential of modern tools like AI. This book is more than a guide; it's an invitation to embrace the art of writing instructions with the mentorship of our experienced technical writers. Whether you’re a novice writer or an industry stalwart aiming to refine your technical communication skills, this book offers a blend of tried-and-true methods with the power of new-age tools. AI, as a significant element of the modern toolkit, receives special attention, helping readers stay ahead of the curve. Features Insights from industry experts around the world Real-world case studies and examples Comprehensive chapters on techniques and concepts Downloadable templates* to support each step in the process *For exclusive discounts on our premium content, use the coupon code in this book. About the Authors Our writing team, composed of top-notch technical writers, translation experts, and technical documentation managers from around the world, has pooled their experience and insights to help you succeed in your technical writing career. Praise for the First Edition “Every aspiring author / tech writer in college should have this book.” Steve Ballard, Manager, Enterprise Content Solutions “This is exactly the sort of guide I wish I had when I first started tech writing.” Sharon Witheriff, Technical Writer “The Technical Writing Process is a practical toolkit that demystifies the art of technical writing with useful templates to help you succeed quickly and smartly.” Richard Kidd, General Manager “Aspiring writers throughout the enterprise will find this to be a solid resource as they try to figure out how they should go about documenting something. It's logically laid out, not too heavy on jargon, and uses good diagrams and illustrations.” Duane Green, Sr. Director of Content Strategy Solutions “I think this pragmatic approach is excellent and fills a desperate need in the tech writing world. Many a point raised will have the older hands nodding sagely and the younger people remembering the advice when they first run into those issues.” Dr Charlotte Nash-Stewart, Engineer, Author, and Technical Writer “This is a well-written, comprehensive and practical guide for technical writers. It is packed full of great information and is very easy to read. I particularly like the ‘Insights,’ ‘What does that mean?’ and ‘Tips’ callouts which appear throughout the book.” Sue Geercke, Director Technical Communications “Technical Writing Process explores the essential elements any technical writer should consider when tackling their next assignment. The book systematically guides the reader through an intuitive, yet effective, methodology that spans everything from Planning to Publishing.’ Shay Withnell, Product Marketing Manager “Technical Writing Process is the professionalisation of the technical writing discipline. It rightly considers the holistic context for a technical document and provides a comprehensive cookbook for getting it right within an organisation. The insights, examples and templates are perfect and pragmatic. The definitive standard in technical writing.” Rami Banna, Product Lead “This book serves as a great reference to someone tasked with the technical writing aspect of a project. It would have saved me much heartache and a considerable amount of time if I had this information at the start of my project.” Keo Phetsaya, Technical Sales Manager
The Insider S Guide To Technical Writing
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Author : Krista Van Laan
language : en
Publisher: XML Press
Release Date : 2022-04-04
The Insider S Guide To Technical Writing written by Krista Van Laan and has been published by XML Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-04 with Computers categories.
The first edition of Krista Van Laan's popular The Insider's Guide to Technical Writing has guided a generation of technical writers who are either starting out or seeking to take their skills to the next level. This classic has now been updated for the technical writer of today. Today's tech writers truly are technical communicators, as they build information to be distributed in many forms. Technical communication requires multiple skills, including an understanding of technology, writing ability, and great people skills. Wherever you are in your journey as a technical communicator, The Insider's Guide to Technical Writing can help you be successful and build a satisfying career.
The Technical Writer S And Editor S Handbook
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Author : Thomas D. Wetzel
language : en
Publisher: Tate Publishing
Release Date : 2010
The Technical Writer S And Editor S Handbook written by Thomas D. Wetzel and has been published by Tate Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Technology & Engineering categories.
Do you have a pressing need to know about technical writing but don't know whom to ask or where to look? The Technical Writer's and Editor's Handbook provides a quick and easy way to answer your questions. Author Tom Wetzel draws from actual experiences of a successful technical writing career to explain the differences in various technical writing professions and the practical tools of the working technical writer's trade and their applications. Short, quickly digestible, and illustrated chapters support the development of technical proposals, training literature, magazine articles, technical advertisements, and press releases, as well as technical manuals and users' guides among other technical documentation. A practical day-to-day working tool, this guide and reference is an essential for the personal library of all practicing technical writers and other technical professionals including: a centsLogisticians a centsTechnicians a centsEngineers a centsManagers a centsStudents"
Technical Writer Interview Questions And Answers English
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Author : Navneet Singh
language : en
Publisher: Navneet Singh
Release Date :
Technical Writer Interview Questions And Answers English written by Navneet Singh and has been published by Navneet Singh this book supported file pdf, txt, epub, kindle and other format this book has been release on with Antiques & Collectibles categories.
Preparing for a technical writer interview involves understanding both the technical aspects of the job and the writing skills required. Here are some common interview questions along with suggested answers to help you prepare: General Questions Can you tell me about yourself? Answer: Provide a summary of your professional background, focusing on your experience in technical writing. Highlight key projects, industries you've worked in, and specific skills relevant to the job. Why do you want to work as a technical writer? Answer: Discuss your passion for writing and how you enjoy making complex information accessible to various audiences. Mention any relevant experience that led you to choose this career path. Technical Writing Skills What types of documents have you written in the past? Answer: Mention a variety of documents such as user manuals, installation guides, white papers, API documentation, help files, and knowledge base articles. Provide specific examples if possible. How do you ensure accuracy and clarity in your writing? Answer: Discuss your process for understanding the subject matter, including research, working with subject matter experts (SMEs), and reviewing documentation. Mention tools and techniques you use for editing and proofreading. How do you handle feedback and revisions? Answer: Explain how you view feedback as a collaborative process. Describe how you incorporate feedback from SMEs, editors, and users to improve the documentation. Provide examples of how feedback has positively influenced your work. Technical Skills What tools and software are you proficient in? Answer: List the tools and software you have experience with, such as Microsoft Word, Adobe FrameMaker, MadCap Flare, RoboHelp, Confluence, JIRA, and content management systems (CMS). Mention any experience with version control systems like Git. Have you worked with HTML, CSS, or other programming languages? Answer: Describe your experience with web technologies and any programming languages you know. If applicable, provide examples of how you've used these skills in your documentation. How do you manage multiple projects with tight deadlines? Answer: Explain your time management and organizational skills. Discuss how you prioritize tasks, use project management tools (like Trello, Asana, or JIRA), and communicate with team members to stay on track. Industry-Specific Questions Can you describe a complex technical concept you had to explain to a non-technical audience? Answer: Provide a specific example where you broke down a complex concept. Describe the techniques you used, such as analogies, step-by-step instructions, or visual aids. How do you stay current with industry trends and technologies? Answer: Mention your strategies for keeping up to date, such as subscribing to industry blogs, attending webinars and conferences, participating in professional organizations, and continuous learning through online courses and certifications. Scenario-Based Questions How would you approach creating documentation for a new software feature? Answer: Outline your process, starting from understanding the feature by reviewing specs, interviewing developers, and using the software. Then, describe how you would plan the documentation structure, draft the content, get feedback, and finalize the document. Describe a time when you had to resolve a conflict with an SME. Answer: Provide an example that demonstrates your communication and problem-solving skills. Explain how you approached the conflict, listened to the SME's perspective, and found a compromise that satisfied both parties. Behavioural Questions What is your biggest strength as a technical writer? Answer: Highlight a specific strength such as attention to detail, ability to simplify complex information, strong research skills, or proficiency with documentation tools. Can you give an example of a challenging project you worked on and how you handled it? Answer: Describe the project, the challenges you faced, and the steps you took to overcome them. Emphasize your problem-solving skills and ability to deliver high-quality documentation under pressure. Final Thoughts Do you have any questions for us? Answer: Ask thoughtful questions about the company's documentation process, the tools they use, the team structure, opportunities for professional development, and expectations for the role. By preparing answers to these questions, you can present yourself as a well-rounded candidate with the skills and experience necessary for a technical writing position.
Managing Writers
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Author : Richard Hamilton
language : en
Publisher:
Release Date : 2009
Managing Writers written by Richard Hamilton and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with categories.
Managing Writers is a practical guide to managing documentation projects in the real world. It is informal, but concise, using examples from the author's experience working with and managing technical writers. It looks beyond big project, big team methodologies to the issues faced by smaller, less well-funded projects. Managing Writers is for technical writers, both freelancers and employees, documentation managers, and managers in other disciplines who are responsible for documentation; anyone who may need to manage, full or part-time, a documentation project. Inside the Book Leading People Leading Projects Leading Technology Glossary, Bibliography, and Index.
Technical Writing 101
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Author : Alan S. Pringle
language : en
Publisher: Scriptorium Publishing
Release Date : 2003
Technical Writing 101 written by Alan S. Pringle and has been published by Scriptorium Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Technology & Engineering categories.
The Insider S Guide To Technical Writing
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Author : Krista Van Laan
language : en
Publisher: XML Press
Release Date : 2012-05-15
The Insider S Guide To Technical Writing written by Krista Van Laan and has been published by XML Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-15 with Reference categories.
Every complex product needs to be explained to its users, and technical writers, also known as technical communicators, are the ones who do that job. A growing field, technical writing requires multiple skills, including an understanding of technology, writing ability, and great people skills. Whether you're thinking of becoming a technical writer, just starting out, or you've been working for a while and feel the need to take your skills to the next level, The Insider's Guide to Technical Writing can help you be a successful technical writer and build a satisfying career. Inside the Book Is This Job for Me? What does it take to be a technical writer? Building the Foundation: What skills and tools do you need to get started? The Best Laid Plans: How do you create a schedule that won’t make you go crazy? How do you manage different development processes, including Agile methodologies? On the Job: What does it take to walk into a job and be productive right away? The Tech Writer Toolkit: How do you create style guides, indexes, templates and layouts? How do you manage localization and translation and all the other non-writing parts of the job? I Love My Job: How do you handle the ups and downs of being a technical writer? Appendixes: References to websites, books, and other resources to keep you learning. Index
An Annotated Bibliography On Technical Writing Editing Graphics And Publishing 1966 1980
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Author :
language : en
Publisher:
Release Date : 1983
An Annotated Bibliography On Technical Writing Editing Graphics And Publishing 1966 1980 written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983 with Editing categories.