It Maintenance

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It Maintenance

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Author : Michael F. Malinoski PMP
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2007-08

It Maintenance written by Michael F. Malinoski PMP and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-08 with Business & Economics categories.

IT Maintenance: Applied Project Management modifies project management best practices to improve how IT system maintenance is managed. By taking a fresh look at increasing value and quality of system maintenance in a straightforward and practical way, this book helps readers understand how to apply modified project management best practices. From IT maintenance managers, project managers, and team members to CIOs, readers will: • Discover cost savings associated with reducing staff Improve reporting status and metrics •Build greater customer satisfaction Learn how to perform work consistently • Decrease staff stress level by stabilizing expectations •Streamline team operations •Decrease the manager's ongoing workload PLUS! This practical reference is organized by process groups similar to the PMBOK® — providing you with applied step-by-step guidance.

The Shortcut Guide To It Service Management And Automation

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Author : Rebecca Herold
language : en
Publisher: Realtimepublishers.com
Release Date : 2008

The Shortcut Guide To It Service Management And Automation written by Rebecca Herold and has been published by Realtimepublishers.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Computers categories.

Servicenow For It Service Management Manage Transform And Deliver It Operations And Services With Incident Problem And Change Management Using Servicenow And Itsm Framework

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Author : Mohammad Khaleelullah
language : en
Publisher: Orange Education Pvt Limited
Release Date : 2025-09-15

Servicenow For It Service Management Manage Transform And Deliver It Operations And Services With Incident Problem And Change Management Using Servicenow And Itsm Framework written by Mohammad Khaleelullah and has been published by Orange Education Pvt Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-09-15 with Computers categories.

Master IT Service Management with Real-World ServiceNow Expertise. Key Features● Comprehensive ITSM concepts explained with real-world context and use cases.● In-depth ServiceNow guidance to implement and optimize IT workflows.● Practical process coverage: Incident, Problem, Change and Request Fulfilment.● Step-by-step guidance to align IT services with business goals. Book DescriptionServiceNow has become the cornerstone of modern IT Service Management (ITSM), helping organizations streamline workflows, improve service delivery, and achieve operational excellence. ServiceNow for IT Service Management is your practical guide to mastering ITSM concepts, and leveraging ServiceNow, whether you are starting your IT career or enhancing expertise. Beginning with the fundamentals, the book explains ITSM principles, frameworks, and their relevance to today’s enterprises in simple, practical terms. You will then explore the ServiceNow platform, its evolution, modules, and role in transforming IT operations. From there, the book takes a hands-on approach, guiding you through Service Desk operations, Service Catalogues, and Request Fulfilment, before advancing to Incident, Problem, and Change Management. You will also gain insights into supporting functions such as Knowledge Management, CMDB, Access Management, and Event Management—essential for IT stability and scalability. Each chapter builds progressively, bridging theory with real-world application, including ServiceNow use cases at every step. By the end, you will understand ITSM theory, and gain practical skills to implement and optimize it with ServiceNow. Hence, whether you are an IT professional, administrator, or business leader, this book equips you to streamline workflows, reduce disruptions, and deliver IT services aligned with business goals. What you will learn● Grasp ITSM foundations, frameworks, and benefits for modern enterprises.● Navigate and configure key ServiceNow modules with confidence.● Manage the full lifecycle of Incidents, Problems, and Changes.● Design and maintain effective Service Desk and Service Catalogue.● Implement supporting processes such as CMDB, Knowledge, Event, and Access Management.● Apply ITSM best practices to drive efficiency, and minimize disruptions.

Service Operation

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Author : Great Britain. Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30

Service Operation written by Great Britain. Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.

This publication provides best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.

It Maintenance

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Author : Michael F. Malinoski
language : en
Publisher: National Geographic Books
Release Date : 2007-08-01

It Maintenance written by Michael F. Malinoski and has been published by National Geographic Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-08-01 with Business & Economics categories.

IT Maintenance: Applied Project Management modifies project management best practices to improve how IT system maintenance is managed. By taking a fresh look at increasing value and quality of system maintenance in a straightforward and practical way, this book helps readers understand how to apply modified project management best practices. From IT maintenance managers, project managers, and team members to CIOs, readers will:• Discover cost savings associated with reducing staff Improve reporting status and metrics•Build greater customer satisfaction Learn how to perform work consistently• Decrease staff stress level by stabilizing expectations•Streamline team operations•Decrease the manager’s ongoing workload PLUS! This practical reference is organized by process groups similar to the PMBOK® — providing you with applied step-by-step guidance.

Railway Engineering And Maintenance Of Way

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Author :
language : en
Publisher:
Release Date : 1900

Railway Engineering And Maintenance Of Way written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1900 with Railroad engineering categories.

Southern Power And Industry

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Author :
language : en
Publisher:
Release Date : 1951

Southern Power And Industry written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1951 with Electric engineering categories.

Aera

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Author :
language : en
Publisher:
Release Date : 1929

Aera written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1929 with Electric railroads categories.

Don T Panic I M A Professional It Maintenance Engineer

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Author : I. T. Maintenance Guru Publishng
language : en
Publisher:
Release Date : 2020-04-02

Don T Panic I M A Professional It Maintenance Engineer written by I. T. Maintenance Guru Publishng and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-02 with categories.

A funny customized lined notebook journal for a busy IT Maintenance Engineer employee and team member. Give this keepsake book to a colleague, friend or family member, instead of a throw away greeting card to show how much they are appreciated. Can I sign this book? Yes, there's space on the first page to sign this book, just as you would a greeting card. Product Details: Pages: 100 lined pages with space for the date on each if required. Cover: Quality Matte finish. Size: Handy 6 x 9 inches. Format: Paperback. Gift Message Space? Yes, on first page.

The Civil Service Record

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Author : Arthur Hobart
language : en
Publisher:
Release Date : 1888

The Civil Service Record written by Arthur Hobart and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1888 with Civil service categories.