Conflict Management For Managers
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Conflict Management For Managers
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Author : Susan S. Raines
language : en
Publisher: John Wiley & Sons
Release Date : 2012-12-14
Conflict Management For Managers written by Susan S. Raines and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-14 with Business & Economics categories.
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Conflict Management For Managers
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Author : Susan S. Raines
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2019-07-26
Conflict Management For Managers written by Susan S. Raines and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-26 with Business & Economics categories.
Conflict Management for Managers is designed to equip managers with the skills and information they need to improve their handling of common disputes. Enhanced to facilitate your daily work, this updated edition incorporates a greater number of exercises that address conflicts with employees, customers, business partners and regulators.
Conflict Management And Leadership For Managers
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Author : Susan S. Raines
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2023-09-18
Conflict Management And Leadership For Managers written by Susan S. Raines and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-09-18 with Business & Economics categories.
All managers are conflict managers, and Conflict Management and Leadership for Managers, Third Edition coaches current and future organizational leaders with the knowledge and skills necessary to prevent and manage every common source of conflict faced at work. This text is divided into three sections: conflict management and collaboration basics, strategies for preventing conflicts inside your work teams and organizations, and processes and skills for enhancing relationships with external stakeholders. This comprehensive, all-in-one resource offers skill-based exercises, self-assessments for role understanding and goal-setting, and a variety of learner-friendly tools. Informed by decades of experience working with organizations of all types, sizes, missions, and cultures, Susan S. Raines demonstrates how effective and creative managers positively address conflict to enhance collaboration and mission achievement, thrive in rapidly changing environments, and craft a positive brand image for both one’s organization and their own career. Updates to the Third Edition: Greatly expanded coverage of DEI-related conflict management woven into all sections for greater racial, ethnic, gender and sexuality, cultural, and religious sensitivity and situational specificity coverage.Greater coverage of the roles of social media and technology in increasing and decreasing conflict and suggested technological strategies to utilize and/or mitigate increasingly modernizing work communication methods and advancement challenges.More coverage of distributed hybrid workplace issues around team cohesion, employee motivation, and connectedness relevant to industry-wide environmental changes initiated by the COVID-19 pandemic.Increased coverage of informal conflict and dispute resolution that are more common and nuanced, providing more granular application of skills and strategies.Improved art program for visual learners.Updated relevant court rulings and federal policies to stay in step with current legal best-practice.
Conflict Resolution For Managers And Leaders Participants Workbook
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Author : CDR Associates
language : en
Publisher: John Wiley & Sons
Release Date : 2007-07-16
Conflict Resolution For Managers And Leaders Participants Workbook written by CDR Associates and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-16 with Business & Economics categories.
CDR Associates’ training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. Conflict Resolution for Managers and Leaders offers you a proven program that will help you learn the key concepts and skills in conflict management, negotiation, and dispute resolution. The Participant’s Workbook is designed to make you a better leader and manager by equipping you to address conflict with confidence. Conflict Resolution for Managers and Leaders is filled with information and interactive exercises to help you develop practical skills in a fun and engaging manner. This workbook contains the information you need to participate in the CDR training program. Although the comprehensive program consists of eight modules, your trainer may customize the session by using select modules.
Mediation For Managers
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Author : John Crawley
language : en
Publisher: Hachette UK
Release Date : 2011-06-17
Mediation For Managers written by John Crawley and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-17 with Business & Economics categories.
In recent years mediation has become an increasingly popular approach and powerful technique and has been used successfully in such areas as commercial disputes and customer complaints-handling. Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself. Packed with real-life examples and cases, it focuses on mediation's positive way of looking at conflict, how it injects a new dimension into people's "conflict zone", and outlines the qualities needed to be a mediating manager. Mediating managers become beacons of positive energy perceived as people capable of holding things together when others are "losing it". They are able to do this because they are enablers, not judge and jury, catalysts not fixers, encouragers not enforcers. Mapping out the overall steps of the mediation process, what mediating managers' core tasks are at each stage, the opportunities offered to those involved, and illustrating different key moments of effectively resolved workplace disputes, the book demonstrates how transferable mediation skills are and how they can be used in a wide range of workplace settings.
Emerging Systems For Managing Workplace Conflict
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Author : David B. Lipsky
language : en
Publisher: Jossey-Bass
Release Date : 2003-04-25
Emerging Systems For Managing Workplace Conflict written by David B. Lipsky and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-04-25 with Business & Economics categories.
Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination as well as other problems stemming from governmental regulations and court actions. Drawing on the authors' vast research and frontline experience with a wide variety of corporations and organizations, this important book examines successful responses to universal workplace problems and conflicts. In addition, the book is filled with illuminating case examples and stories from organizations, such as Brown and Root, Kaufman and Broad, Warner Brothers, Universal-Studios, Kaiser Permanente, the United States Postal Service, Johnson & Johnson, Shell, Prudential, and others, that have instituted systems of dispute resolution in response to ongoing destructive conflict, expensive litigation, and crippling settlements. This book offers an enormously useful approach for the application of the most up-to-date systems of organizational conflict resolution and shows how this approach can work in specific situations to save time and money.
Psychological Conflict Management
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Author : Werner Schienle
language : en
Publisher: Springer Nature
Release Date : 2025-03-11
Psychological Conflict Management written by Werner Schienle and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-11 with Psychology categories.
Do you want to handle conflicts (even) better? Do you want to know how to assert your interests without leaving a trail of broken relationships with colleagues, superiors, employees, or even in your social and friend circles? Here, you will find the answers. In this second edition of the essentials, which has already established itself as a standard work in its first edition, you will not only find a wealth of practical and easily applicable tools for everyday use, but you will also gain valuable insights into human thought and perception processes that promote conflict. Considering these insights will make your life much easier. Less petty conflicts, and more time and energy for your actual tasks.
The Manager S Conflict Resolution Handbook
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Author : Ilayne J. Geller
language : en
Publisher:
Release Date : 2008
The Manager S Conflict Resolution Handbook written by Ilayne J. Geller and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Conflict management categories.
Integrated Conflict Management For Managers Theory And Practice
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Author : Subramanian K
language : en
Publisher:
Release Date : 2020-01-30
Integrated Conflict Management For Managers Theory And Practice written by Subramanian K and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-30 with categories.
"Integrated conflict management for managers- Theory and Practice" is part of the series of publications by Centre for Conflict Management Studies in India (CCMS), a nongovernmental organisation focusing research, training and management consultancy. Authored by an experienced academician cum research consultant, this will be useful for many stakeholders of business organisations. Insightful reading will benefit academicians and research students, post graduate students, Management practitioners, policy makers and governmental officials.A necessary part of learning management in these days is learning about the conditions under which people can be motivated to perform work in organisations despite the conflicts and or create a better conflict situation/level to enhance the performance constructively. Effectiveness of managers depends on how well they understand the underlying dynamics of the conflict, which may be all together different from its expression, and whether they can identify the crucial tactical points for intervention. This is the challenge of Conflict management. There exists a dearth of usable literature depicting theories and models of conflict management. The author had attempted to explain the major theories and models of conflict management in a lucidly and synthesised manner. Lessons of learning include Behavioural case analysis on managing conflicts, Gandhian approaches to conflict management and Conflict management training. Major themes dealt-Chapter One The challenge of conflict managementChapter Two Types of Organisational Conflicts and its managementChapter Three Theories, Models and postulationsChapter Four Integrated conflict managementChapter Five Analysis of Behavioural Case studiesChapter Six Heuristic appraisal of conflict management ClimateChapter Seven Rethinking Conflict managementChapter Eight Conflict management trainingChapter Nine Constructive conflict management for managers
Managing Conflict In Organizations
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Author : M. Afzalur Rahim
language : en
Publisher: Praeger Publishers
Release Date : 1986
Managing Conflict In Organizations written by M. Afzalur Rahim and has been published by Praeger Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986 with Business & Economics categories.