Service Science Management And Engineering
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Service Science Management And Engineering
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Author : Bill Hefley
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-01-08
Service Science Management And Engineering written by Bill Hefley and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-01-08 with Business & Economics categories.
Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new skills include the ability to integrate across traditional disciplinary areas to obtain globally effective solutions. Service Science, Management and Engineering (SSME) is one such approach to properly focusing education and research on services, and to preparing tomorrow’s graduates to work in an expanding services economy. Papers in this volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering.
Service Science Management And Engineering
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Author : Zhong Liu
language : en
Publisher:
Release Date :
Service Science Management And Engineering written by Zhong Liu and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Service Science Management And Engineering
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Author : Gang Xiong
language : en
Publisher: Academic Press
Release Date : 2012-04-17
Service Science Management And Engineering written by Gang Xiong and has been published by Academic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-04-17 with Technology & Engineering categories.
The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. - Presents the latest research on service science, management and engineering, from both theory and applications perspectives - Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques - Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems
Service Science Management And Engineering Second Edition
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Author : Gerardus Blokdyk
language : en
Publisher:
Release Date :
Service Science Management And Engineering Second Edition written by Gerardus Blokdyk and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Handbook Of Service Science Volume Ii
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Author : Paul P. Maglio
language : en
Publisher: Springer
Release Date : 2018-10-16
Handbook Of Service Science Volume Ii written by Paul P. Maglio and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-16 with Business & Economics categories.
The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of Service Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more deeply in service-dominant logic and systems thinking in this second volume. The handbook is divided into four parts: 1) Service Experience--On the Human-centered Nature of Service; 2) Service Systems–On the Nature of Service Interactions; 3) Service Ecosystems–On the Broad Context of Service; 4) Challenges–On Rethinking the Theory and Foundations of Service Science. The chapters add clarity on how to identify, enable, and measure service, thus allowing for new ideas and connections made to physics, design, computer science, and data science and analytics for advancing service innovation and the welfare of society. Handbook of Service Science, Volume II offers a thorough reference suitablefor a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.
Service Science Management And Engineering Second Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2018-03-07
Service Science Management And Engineering Second Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-07 with categories.
Will team members perform Service science, management and engineering work when assigned and in a timely fashion? Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Service science, management and engineering? How do we Improve Service science, management and engineering service perception, and satisfaction? Why should we adopt a Service science, management and engineering framework? Is the Service science, management and engineering organization completing tasks effectively and efficiently? This exclusive Service science, management and engineering self-assessment will make you the principal Service science, management and engineering domain specialist by revealing just what you need to know to be fluent and ready for any Service science, management and engineering challenge. How do I reduce the effort in the Service science, management and engineering work to be done to get problems solved? How can I ensure that plans of action include every Service science, management and engineering task and that every Service science, management and engineering outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service science, management and engineering opportunity costs are low? How can I deliver tailored Service science, management and engineering advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service science, management and engineering essentials are covered, from every angle: the Service science, management and engineering self-assessment shows succinctly and clearly that what needs to be clarified to organize the business/project activities and processes so that Service science, management and engineering outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service science, management and engineering practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service science, management and engineering are maximized with professional results. Your purchase includes access details to the Service science, management and engineering self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Special Issue On Service Science Management And Engineering
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Author : Paul P. Maglio
language : en
Publisher:
Release Date : 2011
Special Issue On Service Science Management And Engineering written by Paul P. Maglio and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with categories.
Service Science Management And Engineering
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Author : Gerardus Blokdyk
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2018-04-28
Service Science Management And Engineering written by Gerardus Blokdyk and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-28 with categories.
Who are the Service science, management and engineering improvement team members, including Management Leads and Coaches? Is a Service science, management and engineering Team Work effort in place? Why are Service science, management and engineering skills important? Does Service science, management and engineering create potential expectations in other areas that need to be recognized and considered? Is the Service science, management and engineering process severely broken such that a re-design is necessary? This amazing Service science, management and engineering self-assessment will make you the dependable Service science, management and engineering domain expert by revealing just what you need to know to be fluent and ready for any Service science, management and engineering challenge. How do I reduce the effort in the Service science, management and engineering work to be done to get problems solved? How can I ensure that plans of action include every Service science, management and engineering task and that every Service science, management and engineering outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service science, management and engineering costs are low? How can I deliver tailored Service science, management and engineering advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service science, management and engineering essentials are covered, from every angle: the Service science, management and engineering self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Service science, management and engineering outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Service science, management and engineering practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service science, management and engineering are maximized with professional results. Your purchase includes access details to the Service science, management and engineering self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.
Technological Applications And Advancements In Service Science Management And Engineering
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Author : Galup, Stuart D.
language : en
Publisher: IGI Global
Release Date : 2012-05-31
Technological Applications And Advancements In Service Science Management And Engineering written by Galup, Stuart D. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-31 with Business & Economics categories.
Services play a central role in the economies of nations and in global commerce, and to some extent we are all in the field of service. Technological Applications and Advancements in Service Science, Management, and Engineering is a compendium of research that proves to be an indispensable resource for cutting-edge knowledge in service science understood as a broad research field that embodies all the aspects that relate to services, their planning, design, operation, evaluation, and improvement. Perfect for academic researchers and practicing professionals, this volume serves as a vehicle for the development of service science and how good services are devised and engineered to get the maximum value for their efforts.
International Journal Of Service Science Management Engineering And Technology Ijssmet
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Author :
language : en
Publisher:
Release Date : 2010
International Journal Of Service Science Management Engineering And Technology Ijssmet written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Engineering categories.