Public Service Performance

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Public Service Performance

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Author : George A. Boyne
language : en
Publisher: Cambridge University Press
Release Date : 2006-11-23

Public Service Performance written by George A. Boyne and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-11-23 with Business & Economics categories.

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Public Sector Performance

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Author : Richard Kearney
language : en
Publisher: Routledge
Release Date : 2018-03-05

Public Sector Performance written by Richard Kearney and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-05 with Political Science categories.

Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.

Public Service Improvement

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Author : Rachel Ashworth
language : en
Publisher: Oxford University Press
Release Date : 2009

Public Service Improvement written by Rachel Ashworth and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Business & Economics categories.

The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector. Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services.Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.

Performance Appraisals In The Public Sector

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Author : George L. Morrisey
language : en
Publisher: Addison Wesley Publishing Company
Release Date : 1983

Performance Appraisals In The Public Sector written by George L. Morrisey and has been published by Addison Wesley Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983 with Business & Economics categories.

Abstract: The use of performance appraisal as an effective management tool is the focus of this informative, easy-to-understand supervisor's guide. Management-by-objective (MBO) principles on which performance appraisal is based and benefits of an effective appraisal process (i.e. ongoing employee development, increased communication between managers and employees) are presented. Three sets of skills required by supervisors for effective performance appraisal are development of appraisal measurement criteria, interpersonal communications, and documentation. Appraisal models that include a broad range of applications are described. Guidelines are provided for developing an appraisal model that can be adapted to fit the job requirements of any organization or individual. Special concerns related to performance appraisal in government are discussed and specific directions are given for meeting appraisal requirements in the Civil Service Reform Act of 1978 (CSRA). Components of the formal development interview process include preparation steps, conducting and evaluating the interview, follow-up responsibilities, and summary. An important feature of the guide is a series of articles written by practicing professionals based on actual work experiences. Topics include 1) the importance of documentation in performance appraisal, 2) tailoring performance appraisal systems under CSRA, 3) integrating performance appraisal with MBO, and 4) the evolution of a MBO-based appraisal system. (aj).

Uncovering The Drivers Of Utility Performance

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Author : Luis A. Andrés
language : en
Publisher:
Release Date : 2013-07-03

Uncovering The Drivers Of Utility Performance written by Luis A. Andrés and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-03 with Business & Economics categories.

This book provides insights into infrastructure sector performance by focusing on the links between key indicators for utilities, and changes in ownership, regulatory agency governance, and corporate governance, among other dimensions. By linking inputs and outputs over the last 15 years, the analysis is able to uncover key determinants that have impacted performance and address why the effects of such dimensions resulted in significant changes in the performance of infrastructure service provision.

The Civil Service Record

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Author :
language : en
Publisher:
Release Date : 1888

The Civil Service Record written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1888 with Civil service categories.

The Civil Service Year Book

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Author :
language : en
Publisher:
Release Date : 2002

The Civil Service Year Book written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Civil service categories.

Annual Report

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Author : South African Management Development Institute
language : en
Publisher:
Release Date : 2002

Annual Report written by South African Management Development Institute and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Civil service categories.

Selected Orders Of The Public Service Commission Of Wisconsin

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Author : Public Service Commission of Wisconsin
language : en
Publisher:
Release Date : 1988

Selected Orders Of The Public Service Commission Of Wisconsin written by Public Service Commission of Wisconsin and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with Public utilities categories.

Public Utilities Reports

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Author : Henry Clifford Spurr
language : en
Publisher:
Release Date : 2000

Public Utilities Reports written by Henry Clifford Spurr and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Law reports, digests, etc categories.