Moderating Usability Tests
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Moderating Usability Tests
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Author : Joseph S. Dumas
language : en
Publisher: Elsevier
Release Date : 2008-04-09
Moderating Usability Tests written by Joseph S. Dumas and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-09 with Computers categories.
Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices – both practical and ethical – for moderating successful usability tests. The videos are available from the publisher's companion web site. Presents the ten “golden rules that maximize every session’s value Offers targeted advice on how to maintain objectivity Discusses the ethical considerations that apply in all usability testing Explains how to reduce the stress that participants often feel Considers the special requirements of remote usability testing Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher’s companion web site
Moderating Usability Tests
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Author : Joseph S. Dumas
language : en
Publisher:
Release Date : 2008
Moderating Usability Tests written by Joseph S. Dumas and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Human-computer interaction categories.
Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact.Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability.
Successful User Experience
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Author : Elizabeth Rosenzweig
language : en
Publisher: Morgan Kaufmann
Release Date : 2025-10-01
Successful User Experience written by Elizabeth Rosenzweig and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-10-01 with Computers categories.
Successful User Experience: Strategy and Roadmaps, Second Edition offers a comprehensive guide to creating a cohesive User Experience (UX) strategy incorporating tactics, tools, and methodologies. Drawing on over 35 years of experience and refined through UX courses, the author emphasizes the importance of strategic models to align goals with available data and resources. Readers will gain insights into high-level UX planning, goal setting for products or projects, and translating those into actionable steps. This book demonstrates how to integrate high-level planning into actionable steps, how Design Thinking fosters a good UX, and how to set UX goals. It discusses the selection of tools or methodologies throughout the product lifecycle and provides case studies and actionable steps to develop a complete strategy. From product design and development to commercialization, the book emphasizes how UX can contribute to creating stronger products. - Uses strategic models that focus on product design and development - Teaches how to decipher what tool or methodology is right for a given moment, project, or a specific team - Presents tactics on how to connect the dots between tools, data, and design - Provides actionable steps and case studies that help users develop a complete strategy, from the big picture of product design, development, and commercialization to how UX can help create stronger products - Includes, in each chapter, real world examples of theories and processes
Rethinking Ux
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Author : Damian Rees
language : en
Publisher: Smashing Magazine
Release Date : 2013
Rethinking Ux written by Damian Rees and has been published by Smashing Magazine this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Human-computer interaction categories.
In "Rethinking UX", various UX professionals share their lessons learned and provide practical advice from their very own personal experience. The eBook is packed with interesting thoughts and concepts that let us reflect on our own practices. Every designer has their own user research techniques and strategies, but leaving the office and talking to people on the streets can foster innovation even more as any thought-out strategy ever could. Is empathy possibly the best guarantor for great UX? Overcoming traditional patterns and designing with a new type of user in mind is among the many topics of this eBook. Of course, you can also get your hands on some future scenarios. The Smashing authors dare to sneak a peak at some new challenges that we could face with the rise of innovative technologies such as Google Glass and Leap Motion, and explore how we can embrace entirely gesture-driven interfaces today. This eBook is a springboard for developing a new perspective and for creating future-proof user experiences. TABLE OF CONTENTS - Thirteen Tenets Of User Experience Design - Improving Your Website Usability Test - Designing For The Multifaceted User - 50 Design Problems In 50 Days: Real Empathy For Innovation - Beyond The Button: Embracing The Gesture-Driven Interface - What Leap Motion And Google Glass Mean For Future User Experience
Creating A Customer Experience Centric Startup
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Author : Thomas Suwelack
language : en
Publisher: Springer Nature
Release Date : 2022-02-01
Creating A Customer Experience Centric Startup written by Thomas Suwelack and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-01 with Business & Economics categories.
This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the start and end point of all business activities. The framework steps and tools (such as NPS, Empathy Map, Customer Journey, Golden Circle, Design Thinking, A/B-Testing) are designed to have a maximum impact on successful company building and the customer experience, which is key to generate first and repeat buyers that become fans of the company. The tools originate from different disciplines, such as management, design, digitisation or psychology – as only an interdisciplinary approach enables superior insights for initiating the right customer activities in today's highly competitive times. With this book, it is possible to look at customer experience systematically and derive your own strategy towards success. The following are the main contributions of this book: · Provides a clear step-by-step guide to create a customer experience-centric company · Introduces most impactful tools that managers can use to successfully complete every step of our framework · Guides managers through the process of creating a start-up, which is less about magically coming up with innovative business ideas, but rather about applying proven principles in a new context
Measuring The User Experience
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Author : Bill Albert
language : en
Publisher: Morgan Kaufmann
Release Date : 2022-02-08
Measuring The User Experience written by Bill Albert and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-08 with Computers categories.
Measuring the User Experience: Collecting, Analyzing, and Presenting UX Metrics, Third Edition provides the quantitative analysis training that students and professionals need. This book presents an update on the first resource that focused on how to quantify user experience. Now in its third edition, the authors have expanded on the area of behavioral and physiological metrics, splitting that chapter into sections that cover eye-tracking and measuring emotion. The book also contains new research and updated examples, several new case studies, and new examples using the most recent version of Excel. - Helps readers learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal and physical, as well as more specialized metrics such as eye-tracking and clickstream data - Provides a vendor-neutral examination on how to measure the user experience with websites, digital products, and virtually any other type of product or system - Contains new and in-depth global case studies that show how organizations have successfully used metrics, along with the information they revealed - Includes a companion site, www.measuringux.com, that has articles, tools, spreadsheets, presentations and other resources that help readers effectively measure user experience
Remote Usability Testing
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Author : Inge De Bleecker
language : en
Publisher: Packt Publishing Ltd
Release Date : 2018-08-23
Remote Usability Testing written by Inge De Bleecker and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-23 with Computers categories.
Usability testing is a sub-discipline of User Experience, and remote testing involves fewer logistics, allows participation regardless of location and is quicker and cheaper to execute than in person studies, but still deliver valuable insights and feedback. This book is your ideal guide to remote usability testing.
Design Thinking And Agile Methodology
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Author : Dr. Venkateswara Rao Mannem, Dr. Mahesh Deo Kadam, Mr. Purandar Sengupta
language : en
Publisher: Notion Press
Release Date : 2025-06-13
Design Thinking And Agile Methodology written by Dr. Venkateswara Rao Mannem, Dr. Mahesh Deo Kadam, Mr. Purandar Sengupta and has been published by Notion Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-13 with Business & Economics categories.
This comprehensive guide on Design Thinking offers a deep dive into one of the most powerful humancentered innovation strategies of our time. Bridging creativity with critical thinking, it explores how empathetic problemsolving, collaboration, prototyping, and iterative testing can drive meaningful solutions in realworld scenarios. Drawing from global practices and tools like empathy maps, mind mapping, SCAMPER, and stakeholder mapping, the book walks readers through each stage of the design thinking process—from identifying user pain points to developing impactful, sustainable products. Ideal for students, professionals, and educators alike, this book not only demystifies design thinking but also equips readers with practical strategies to generate innovation with purpose and social relevance. Whether you're designing a product, solving complex community issues, or developing a business model, this book is your goto resource for applying design thinking in transformative ways.
User Research
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Author : Stephanie Marsh
language : en
Publisher: Kogan Page Publishers
Release Date : 2022-02-03
User Research written by Stephanie Marsh and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-03 with Business & Economics categories.
Despite businesses often being based on creating desirable experiences, products and services for consumers, many fail to consider the end user in their planning and development processes. This book is here to change that. User experience research, also known as UX research, focuses on understanding user behaviours, needs and motivations through a range of observational techniques, task analysis and other methodologies. User Research is a practical guide that shows readers how to use the vast array of user research methods available. Written by one of the UK's leading UX research professionals, readers can benefit from in-depth knowledge that explores the fundamentals of user research. Covering all the key research methods including face-to-face user testing, card sorting, surveys, A/B testing and many more, the book gives expert insight into the nuances, advantages and disadvantages of each, while also providing guidance on how to interpret, analyze and share the data once it has been obtained. Now in its second edition, User Research provides a new chapter on research operations and infrastructure as well as new material on combining user research methodologies.
Human Computer Interaction
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Author : Vanessa Agredo-Delgado
language : en
Publisher: Springer Nature
Release Date : 2025-05-29
Human Computer Interaction written by Vanessa Agredo-Delgado and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-29 with Computers categories.
This book constitutes the refereed proceedings of the 10th Iberoamerican Conference on Human-Computer Interaction, HCI-COLLAB 2024, held in Pereira, Colombia, during June 4–7, 2024. The 26 full papers presented here were carefully selected and reviewed from 85 submissions. Among the topics addressed in this edition were key areas such as accessibility, usability, video games and gamification, computational thinking, Internet of Things (IoT), software engineering, information and communication technologies (ICT) in education, virtual, augmented and mixed reality applied to education, artificial intelligence in HCI, industry 4.0, infotainment systems, collaborative work and learning, cognition and interaction. The diversity and topicality of these topics reflect the breadth of the discipline and its relevance to meet the technological and social challenges of today's world.