Managing Hotels Effectively
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Managing Hotels Effectively
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Author : Eddystone C. Nebel
language : en
Publisher: John Wiley & Sons
Release Date : 1991-09-03
Managing Hotels Effectively written by Eddystone C. Nebel and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991-09-03 with Business & Economics categories.
A must-read for aspiring hospitality industry leaders Managing Hotels Effectively: Lessons from Outstanding General Managers is the essential text for anyone working in or aspiring to the hospitality industry. Expert discussion from industry leaders drives home the importance of service, strategic planning, and effective leadership while giving readers a glimpse into the complex mechanics of running a successful hotel. From organizational structure and staffing to communications, revenues, and day-to-day activities, this book provides an informative look into the myriad duties of the general manager.
Managing Hotels Effectively
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Author : Ed Nebel
language : en
Publisher:
Release Date : 1996-09
Managing Hotels Effectively written by Ed Nebel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-09 with categories.
Based on interviews and the observations of ten hotel general managers and their staffs, this text places the material in a real-life context. Describing the principles of hotel management, this edition incorporates the stories of other GMs in hotels of different scales and capacities. The book provides coverage of cross-training and yield management; focuses on multicultural issues and sexual harrassment; shows how technology has changed the way GMs do their jobs; and offers real-life examples of how managers are affected by emerging trends.
Managing Hotels Effectively
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Author : Ranvijay Singh
language : en
Publisher:
Release Date : 2014
Managing Hotels Effectively written by Ranvijay Singh and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Hotel management categories.
Readings On Managing Hotels Restaurants Institutions
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Author : Dunnovan L. Sapienza
language : en
Publisher: Hayden Books
Release Date : 1977
Readings On Managing Hotels Restaurants Institutions written by Dunnovan L. Sapienza and has been published by Hayden Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 1977 with Business & Economics categories.
Abstract: Theories, principles, techniques and practices from the fields of business management, accounting, personnel, marketing, psychology, sociology and education are used to formulate approaches, systems and analytical tools designed to make food service and lodging organizations more efficient and effective. The readings are a compilation of current and historical viewpoints that reflect concerns of food service and lodging students, instructors or experienced workers, in-service trainees or board members. Key ideas and readings are included for general management, organization, communication, control, human relations, personnel management, professionalism, sales and promotion and industry trends.
Hotel Management Mastery
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Author : Rachael Allan
language : en
Publisher: Independently Published
Release Date : 2024-07-19
Hotel Management Mastery written by Rachael Allan and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-19 with Self-Help categories.
Unlock the secrets to thriving in the dynamic world of hospitality with "Hotel Management Mastery: A Complete Guide to Success." This comprehensive guide is your ultimate resource for mastering the art and science of hotel management, tailored for both aspiring and seasoned professionals. Discover the Key to Hotel Management Excellence In this meticulously crafted book, industry expert Rachael Allan offers a deep dive into every facet of hotel management, providing you with the tools and insights needed to elevate your career and enhance your hotel's operations. From the foundational principles to the latest industry trends, this guide covers it all. What You Will Learn: 1. Introduction to Hotel Management: Gain a thorough understanding of the hospitality industry, the pivotal role of a hotel manager, and the essential skills and competencies required for success. 2. Understanding Hotel Operations: Master the intricacies of front office management, housekeeping excellence, and delivering exceptional food and beverage services. 3. Guest Services and Satisfaction: Learn how to create memorable guest experiences, handle complaints effectively, and build lasting customer loyalty. 4. Revenue Management and Pricing Strategies: Explore the fundamentals of revenue management, dynamic pricing techniques, and strategies for maximizing revenue through upselling. 5. Marketing and Sales for Hotels: Develop a strong brand identity, leverage effective marketing channels, and implement sales strategies to drive bookings and boost occupancy rates. 6. Human Resources Management: Discover best practices for recruiting and training staff, fostering employee engagement and retention, and leading a motivated team. 7. Financial Management and Budgeting 8. Technology in Hotel Management: Harness the power of technology to streamline operations, utilize property management systems, and manage your online presence and reputation. 9. Health, Safety, and Security: Ensure guest safety and security, comply with health and safety regulations, and develop crisis management and emergency preparedness plans. 10. Sustainable and Eco-Friendly Practices: Implement green initiatives, understand the benefits of sustainability, and learn from case studies of successful eco-friendly hotels. 11. Trends and Innovations in the Hospitality Industry: Stay ahead of emerging trends, adapt to changing guest preferences, and gain insights into the future outlook of hotel management. Continuing Education and Professional Development: This book also emphasizes the importance of continuous learning and professional growth. Explore industry certifications, join professional networks, attend conferences, and seek mentorship to stay at the forefront of the industry. Setting Goals for Success: Set clear, actionable goals for your career and your hotel's success. Learn how to define your vision, set SMART goals, break them down into actionable steps, and continuously monitor your progress. "Hotel Management Mastery: A Complete Guide to Success" is your indispensable companion in navigating the complexities of the hospitality industry. Whether you're looking to advance your career, improve your hotel's operations, or stay updated with industry innovations, this guide equips you with the knowledge and strategies to achieve excellence. Embark on your journey to hotel management mastery and create unforgettable experiences for your guests. Get your copy today and take the first step towards success in the vibrant world of hospitality.
Hotel Management And Operations Website
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Author : Denney G. Rutherford
language : en
Publisher: John Wiley & Sons
Release Date : 2002
Hotel Management And Operations Website written by Denney G. Rutherford and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
A real-world look at every major aspect of hotel management and operations Hotel Management and Operations, Third Edition, helps readers to develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. Featuring contributions from 60 leading industry professionals and academics, this comprehensive presentation encourages critical thinking by exposing readers to different viewpoints within a coherent theoretical structure, enabling them to formulate their own ideas and solutions. Each of the book's nine parts examines a specific hotel department or activity and presents a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies challenge readers to identify the central issues in complex management problems, understand the structure and resources of the department in question, and find solutions that may involve other hotel resources and departments. This remarkably well-designed learning tool: * Covers all hotel departments, from front office to finance, from marketing to housekeeping * Links advanced theory with real-world problems and solutions * Encourages critical thinking by presenting differing viewpoints * Features "As I See It" and "Day in the Life" commentary from young managers * Provides a solid introduction to every aspect of hotel management Complete with extensive references and suggestions for further reading, Hotel Management and Operations, Third Edition, is an ideal book for university hospitality programs and management training programs within the hotel industry.
Hotel Operations Management
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Author : David K. Hayes
language : en
Publisher:
Release Date : 2025-03
Hotel Operations Management written by David K. Hayes and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03 with Hotel management categories.
"Managers in various departments of a full-service hotel hold complex, challenging, and rewarding positions in the hospitality industry. As their hotels' on-site leaders, general managers (GMs) are responsible for ensuring that every department in their hotel operates smoothly and attains its financial, as well as many other goals, while meeting their guests' needs and optimizing their property's value. This fourth edition of Hotel Operations Management has been expanded and revised to help present and future GMs do just that! Historically, those selected as GMs have had experience in a hotel department, such as when an excellent director of sales and marketing receives a promotion to the GM position. In this example, the new GM will no doubt have an excellent grasp of hotel sales and marketing but will likely lack extensive expertise in food and beverage, housekeeping, accounting, and other critical operational areas. Hotel Operations Management, Fourth Edition, provides important information for individuals such as these. Just as an orchestra's conductor will not likely be an expert player of each musical instrument in the orchestra, hotel GMs will not have the detailed technical expertise of those managing every department within their property. However, one key goal of this book is to help GMs learn information necessary to properly supervise and monitor the activities of each department for which they are responsible. To illustrate, consider the simple case of carpet stains in a guest room corridor. This book will not detail the best procedures for removing the stains (which is the responsibility of the housekeeping department personnel). However, the GM must monitor the effectiveness of the housekeeping department and ensure it has the funding, supervisory personnel, cleaning products, and equipment required to keep the carpets clean. This book is then, a compilation of many of the skills and the knowledge required to effectively supervise activities in a midsize full-service hotel that offers a variety of food and beverage services"--
The Management Of People In Hotels And Restaurants
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Author : Donald E. Lundberg
language : en
Publisher: WCB/McGraw-Hill
Release Date : 1992
The Management Of People In Hotels And Restaurants written by Donald E. Lundberg and has been published by WCB/McGraw-Hill this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
Managing Tourism Services
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Author :
language : en
Publisher:
Release Date : 2000
Managing Tourism Services written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with South Africa categories.
Hospitality Strategic Management
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Author : Jeffrey S. Harrison
language : en
Publisher:
Release Date : 2005
Hospitality Strategic Management written by Jeffrey S. Harrison and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
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