Housekeeping Management
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Housekeeping Management
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Author : Matt A. Casado
language : en
Publisher: Wiley-VCH
Release Date : 2000
Housekeeping Management written by Matt A. Casado and has been published by Wiley-VCH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
Hotels are becoming increasingly conscious of their guests' high expectations from the housekeeping department. This core textbook gives students on hospitality management courses their first look at the operation of this department.
Housekeeping Management
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Author : Matt A. Casado
language : en
Publisher: John Wiley & Sons
Release Date : 2011-10-04
Housekeeping Management written by Matt A. Casado and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-04 with Business & Economics categories.
The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book will also incorporate new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.
Professional Management Of Housekeeping Operations
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Author : Delphina Fonseca
language : en
Publisher:
Release Date : 2016-08-01
Professional Management Of Housekeeping Operations written by Delphina Fonseca and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-08-01 with categories.
Every house, whether private, like yours, or commercial like offices, shops, hotels, hospitals, clubs, etc., needs to be kept clean and tidy, so that it looks inviting to all. This is where housekeeping comes in. Cleaning and maintenance services can be spotted very easily anywhere. Today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. Professional Housekeeper is an extra pair of hands - whether it's cleaning, laundry, ironing or any other household chores. A housekeeper is a person employed to manage a household, and the domestic staff. The housekeeper is second in command in the house and except in large establishments, where there is a house steward, the housekeeper must consider his/herself as the immediate representative of her mistress. Housekeeping managers see to it that hotel guests have adequate supplies both within their hotel rooms and in the public areas that they visit, such as the spa and washrooms. Different categories of hotel rooms entitle guest to different supplies. For example in a standard room, guests might receive only bathroom supplies, while in executive rooms, hotel services could include mini-bars, laundry and pressing services. It is the responsibility of the housekeeping manager to ensure that a hotel guest receives all the housekeeping services he purchased. Housekeeping managers receive and act on complaints from hotel guests relating to the state of their rooms or public areas. A hotel housekeeping manager is in a unique position to make recommendations about improvements to the hotel services due to his close interaction with the guests.Professional Management of Housekeeping Operations is an invaluable tool for this ever-changing profession. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a guide for today's lodging industry. This book addresses the changing, growing role of the housekeeping department to include maintenance of grounds, room service management, and foodservice facilities.
Housekeeping Management
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Author : Frank Höchsmann
language : en
Publisher: BoD – Books on Demand
Release Date : 2018-07-13
Housekeeping Management written by Frank Höchsmann and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-13 with Business & Economics categories.
What is our intention with the book? Imparting knowledge and experience in step with actual practice and future trends to everybody concerned with housekeeping and managing procedures for housekeeping. Reading the book you will find answers to these questions: What is the farsighted housekeepers knowledge on guests expectations and trends? How to optimize the housekeeping department with regard to permanent cost pressure? When is a room considered clean and tidy? How to handle the building equipment and appliances and how to set up an adequate maintenance plan? How to organize efficient and environmental opera-tions for the hotel laundry? How can an ABC or Ishikawa failure analysis help to improve quality? What to do to operate the hotel environmentally? With the information of the book, I wish to sensitize professionals and managers from tourism, hotel CEOs, executive officers and managers, supervisors, room division managers, trainees, students and career changers for ambitious housekeeping.
Housekeeping Management In Hotel And Service Industry
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Author : Pralay Ganguly
language : en
Publisher: Techsar Pvt. Ltd.
Release Date : 2019-01-05
Housekeeping Management In Hotel And Service Industry written by Pralay Ganguly and has been published by Techsar Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-05 with Self-Help categories.
The present text is a comprehensive textbook for various stakeholders engaged with hospitality industry especially rooms division. This book has a wide coverage of various courses of hospitality operations and management, namely, foundation course or short-term course in housekeeping, accommodation operations, advance course in rooms division, accommodation management with modern trends and provides up-to-date information about the accommodation sector. The book is divided into 19 chapters beginning with introduction to hotel, hospitality and housekeeping, spread in several chapters highlighting operational perspectives of rooms division and finally some chapters on accommodation management.
Housekeeping Management In Chinese
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Author : Frank Höchsmann
language : en
Publisher: BoD – Books on Demand
Release Date : 2023-10-09
Housekeeping Management In Chinese written by Frank Höchsmann and has been published by BoD – Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-09 with Business & Economics categories.
What is our intention with the Housekeeping Management Manual in Chinese? Imparting knowledge and experience in step with actual practice and future trends to everybody concerned with housekeeping and managing procedures for housekeeping. Reading the book you will find answers to these questions: What is the farsighted housekeepers knowledge on guests expectations and trends? How to optimize the housekeeping department with regard to permanent cost pressure? When is a room considered clean and tidy? How to handle the building equipment and appli-ances and how to set up an adequate mainte-nance plan? How to organize efficient and environmental operations for the hotel laundry? How can an ABC or Ishikawa failure analysis help to improve quality? What to do to operate the hotel environmentally?
Professional Management Of Housekeeping Operations
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Author : Thomas J. A. Jones
language : en
Publisher: John Wiley & Sons
Release Date : 2007-10-26
Professional Management Of Housekeeping Operations written by Thomas J. A. Jones and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-10-26 with Business & Economics categories.
Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college
A Simple Guide To Hotel Housekeeping Management
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Author : Lynton Vinas
language : en
Publisher:
Release Date : 2020-12-20
A Simple Guide To Hotel Housekeeping Management written by Lynton Vinas and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-20 with categories.
Lynton Viñas delivers a tour-de-force in analyzing and detailing the most vital component of the hotel business. She meticulously lays out the procedures needed to insure the success of the housekeeping department in delivering the kind of service that assures guests, regardless of the hotel's star rating, receive a five star room experience. A seasoned management pro in the business, she calls upon a wealth of knowledge to offer an easily understood step-by-step approach to what she terms "the most vital component in the success of a hotel."
Housekeeping Management Instructor S Manual
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Author : Matt A. Casado
language : en
Publisher: Wiley
Release Date : 2011-10-18
Housekeeping Management Instructor S Manual written by Matt A. Casado and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-18 with Business & Economics categories.
The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book will also incorporate new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.
Hotel Housekeeping Management
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Author : Jayanti Jayanti
language : en
Publisher: Goodfellow Publishers Ltd
Release Date : 2023-06-16
Hotel Housekeeping Management written by Jayanti Jayanti and has been published by Goodfellow Publishers Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-16 with Business & Economics categories.
A comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques.