Facilities Manager
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What Is Facilities Management All About
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Author : Steven Ee
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2018-03-31
What Is Facilities Management All About written by Steven Ee and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-31 with categories.
This book teaches Facilities Management (FM) practitioners the steps that can help them take decisive steps towards creating clarity and direction in FM. There is something in this book for both seasoned and new FM practitioners as both face the same problem - their function is viewed as non-strategic, a support role, and a cost centre. As a result of that, many FM practitioners are out of synch with the core business activities of their different organizations and are not fulfilled in their roles. To help them out of their misery, the author shares professional pieces of timely advice to help FM practitioners to not just practice FM the right way, but to also be knowledgeable enough to position their functions as a strategic one. The book bridges the gap between what is desired in FM and what the reader already knows in a deliberate attempt at offering solutions that cut across the industry. "What is Facilities Management All About?" tackles the challenges facing FM in a ground-up approach. First, the book seeks to get readers to be aligned with FM identity and proceeds to outline ways in which practitioners can make FM a value centre instead of a cost centre or a profit centre. At the end of the book, readers will be more informed about the identity of FM, the mission of FM, and the core responsibilities of FM. With this knowledge, they can be in a better position to relate their function to top executives in their organization so as to elevate it to a strategic one. Hence, the book is a must-read for both new and seasoned FM practitioners.
Facilities Manager
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Author :
language : en
Publisher:
Release Date : 1996
Facilities Manager written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Universities and colleges categories.
Service Quality For Facilities Management In Hospitals
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Author : Low Sui Pheng
language : en
Publisher: Springer
Release Date : 2016-05-12
Service Quality For Facilities Management In Hospitals written by Low Sui Pheng and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-12 with Business & Economics categories.
This book examines the Facilities Management (FM) of hospitals and healthcare facilities, which are among the most complex, costly and challenging kind of buildings to manage. It presents and evaluates the FM service quality standards in Singapore’s hospitals from the patient’s perspective, and provides recommendations on how to successfully improve FM service quality and achieve higher patient satisfaction. The book also features valuable supplementary materials, including a checklist of 32 key factors for successful facilities management and another checklist of 24 service attributes for hospitals to achieve desirable service quality in connection with facilities management. The book adopts a unique approach of combining service quality and quality theory to provide a more holistic view of how FM service quality can be achieved in hospitals. It also integrates three instruments, namely the SERVQUAL model, the Kano model and the QFD model to yield empirical results from surveys for implementation in hospitals. Although the book was written from the perspective of FM service quality for hospitals, the findings and recommendations are also relevant for other non-healthcare sectors where appropriate lessons may also be drawn for FM and service quality in general. It will particularly benefit Quality Managers, Facilities Managers and Hospital Administrators.
Workplace Strategies And Facilities Management
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Author : Rick Best
language : en
Publisher: Routledge
Release Date : 2007-08-22
Workplace Strategies And Facilities Management written by Rick Best and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-08-22 with Architecture categories.
This book provides comprehensive coverage of issues that facility managers in the property industry need to understand and apply in the pursuit of value for money over the life span of built facilities. The authors introduce the fast-growing discipline of facility management, examine the core competencies that facility managers should possess and study different contemporary drivers of change. The book emphasises the need to consider facilities management issues at the pre-design stage of the construction process, rather than only when the building is completed, in order to maximise value for money.
Facilities Management
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Author : Peter Barrett
language : en
Publisher: John Wiley & Sons
Release Date : 2009-02-18
Facilities Management written by Peter Barrett and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-18 with Business & Economics categories.
Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems · Extensive advice is provided on managing people through change and on decision making The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies. ‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly 'A thorough and very well researched book...as a student text it is first class' Construction Manager
Facilities Manager S Desk Reference
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Author : Jane M. Wiggins
language : en
Publisher: John Wiley & Sons
Release Date : 2010-05-20
Facilities Manager S Desk Reference written by Jane M. Wiggins and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-05-20 with Business & Economics categories.
In the course of their work, the facilities manager will face arange of complex and often challenging tasks, sometimes concernedwith a single business premises, often across an entire propertyportfolio. To help with those tasks, the Facilities Manager'sDesk Reference provides the facilities manager with aninvaluable source of highly relevant, practical information on theall the principal facilities management services, as well asinformation on legal compliance issues, the development ofstrategic policies and tactical best practice information. With a clear practitioner perspective the book covers both hardand soft facilities management issues and is presented in an easyto read, concise format. The Facilities Manager's DeskReference will be a first point of reference for all busyfacilities managers and will save them time by providing access tothe information needed to ensure the safe, effective and efficientrunning of any facilities function. It will also serve as a usefuloverview for students studying for their professional and academicqualifications in facilities management.
How Facility Management Influences Organizational Performance
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Author : Johnny Ch Lok
language : en
Publisher:
Release Date : 2021-03-13
How Facility Management Influences Organizational Performance written by Johnny Ch Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-13 with categories.
McNaughton 2007 says "Facilities management provides an opportunity for businesses and large conglomerates to focus on their "core business" leaving the secondary services of security, mailing and cleaning in the hands of the facilities management experts". If implemented correctly, facilities management can benefit your company in the following ways: ⦁ Reduced risk and increased productivity⦁ Reduced operating costs by focusing on core business structures⦁ Encourages and sustains a healthy and safe corporate culture⦁ Delivers sustainable resource utilisation⦁ Optimise asset utilisation⦁How Operational and Strategic Facilities Management Can Improve service Performance?Facilities management can be divided into two sections, namely operational facilities management and strategic facilities management. Operational facilities management is the interaction within the facilities department itself (i.e the facilities manager and the various functional units such as maintenance, interior planning, architecture etc). The various functional units can be in house or outsourced. Each functional unit should be aware of current techniques and regulations within their specific area of work. The facilities manger is expected to communicate with the core business regularly to identify current facilities requirements. The facilities manager will then benchmark facilities service currently in practice within the organisation against other facilities management organisations and see where an improvement can be made (Barrett, 1998). It can be said that the primary function of facilities management is the operational side as it is the most visible. The function supports the regular needs of the core business. (Chotipanich, 2004)Strategic facilities management looks at the future. The facilities manager will interact with the core business to establish future changes that might occur to the business due to external factors such as competitors etc. The facilities manager will also identify possible developments within the facilities management arena. Interaction between strategic and operational facilities management must occur and the aim is to synergistically balance current operations with the needs of the future. (Barrett, 1998)The structure of facilities management is related to the needs, environment and circumstances of the organisation at the time. Its practice and composition are particularly important to the characteristics and contexts of the organisation. (Chotipanich, 2004)Barrett (1998) suggests that facility managers should not just select service items from the standard list at random, but provide only those services that are needed by their particular organisation. Facilities management practice is seen as adapting to its situation. Barrett (1998) also stands by the fact that facilities management practice needs to be personalised to a specific organisation. The facilities managers are involved in strategic planning i.e plans for the future as well as daily operations, particularly in relation to buildings and premises. Responsibilities and duties may vary depending on the type of corporation but the most likely responsibilities include:
Facilities Management Models Methods And Tools
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Author : Per Anker Jensen
language : en
Publisher: Routledge
Release Date : 2019-05-28
Facilities Management Models Methods And Tools written by Per Anker Jensen and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-28 with Architecture categories.
This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.
Financial And Facilities Management
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Author : Charles Jones
language : en
Publisher:
Release Date : 1979
Financial And Facilities Management written by Charles Jones and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1979 with Theater management categories.
Can Facility Management Influence Employee Emotion
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Author : Johnny Ch LOK
language : en
Publisher:
Release Date : 2020-07-16
Can Facility Management Influence Employee Emotion written by Johnny Ch LOK and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-16 with categories.
Facilities management deals mainly with the management of a whole sum area rather than a part. It deals with the management of the core services of an enterprise, as well as all the services required for the running of the enterprise. Facilities Management is aimed at providing value for money for the enterprise as well as delivering a package which is well balanced and suites the needs of the end user. For example management of an office floor where the whole area and its relevant assets come into the scope. In order to get a better understanding of Facilities Management, let us look at an example of what a facilities manager does. Let us use a shopping centre for example. In this scenario, there are a variety of activities that need to be taken care of to ensure the day to day running of the shopping centre. Such activities will include the running of the security, cleaning, management of tenants, maintenance, lighting, air conditioning, and basically everything that goes on 'behind the scenes' to provide the user with a pleasurable experience. These activities fall under the scope of the Facilities Manager. The scope of the facilities manager extends to the planning of what services to acquire, when to acquire them as well as creating a balance between cost and quality. The facilities manager will also try to create a balance between the services required while trying to stay within his budget. It is also the job of the facilities manager to take note of current practices and use these observations for future planning and implementation. It must be noted that Facilities Management is not limited to the processes described in this example. What is involved in Facilities Management depends upon each enterprise.Facilities management, just as Property management is operational, looking at attributes such as, the systematic expenditure of budgeted resources on capital improvements and planned maintenance.WHAT IS ASSET MANAGEMENT?In defining asset management it is important to first look at the definition of an asset. There are two main types of assets. These are real assets, and incorporeal assets. Real assets refer to tangible property such as a house, car, desk or television while incorporeal assets refer to intangible assets such as shares or an interdict.Asset management is a term that can be interpreted broadly and encompasses both real and incorporeal assets. There is no set definition for asset management. It differs according to the differing aims and scopes of various companies. There are different views as to what asset management entails. According to Woodhouse (2009) the term 'Asset Management' currently has three different principal uses. These are: The financial services sector has long used the phrase to describe the management of a stock or investment portfolio - trying to find the best mix of capital security or growth and interest or yields. "Equipment Maintenance = Asset Management". Some industrial and infrastructure maintainers (and software vendors) have adopted the term to try to boost the professional standing of the maintenance function. This, however, is a narrow and self limiting view that misses many of the biggest opportunities. Asset care (maintenance) is just one part of asset management. The core business for organisations that is heavily dependent on physical equipment, systems and infrastructure. This encompasses all aspects of investing in the right assets in the first place, exploiting them appropriately, caring for them (maintenance) and ultimately replacing them or disposing of them. This is the meaning defined in the BSI PAS 55:2008 Publically Available Specification for the optimal management of physical assets. (Woohouse, 2009)