Emotional Intelligence At Work
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Emotional Intelligence At Work
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Author : Dalip Singh
language : en
Publisher: SAGE Publications India
Release Date : 2006-11-14
Emotional Intelligence At Work written by Dalip Singh and has been published by SAGE Publications India this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-11-14 with Business & Economics categories.
This thoroughly revised Third Edition of a highly acclaimed book is an essential guide to recognize, understand, and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions–emotional sensitivity, emotional maturity, and emotional competency–which motivate individuals to maximize productivity, manage change, and resolve conflicts. A special feature of the book is the references to work done in India, leading to conclusions applicable to the Indian work culture.
The Emotionally Intelligent Workplace
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Author : Cary Cherniss
language : en
Publisher: John Wiley & Sons
Release Date : 2001-06-19
The Emotionally Intelligent Workplace written by Cary Cherniss and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-06-19 with Business & Economics categories.
How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
Developing And Using Emotional Intelligence At Work
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Author : Richard Skiba
language : en
Publisher: After Midnight Publishing
Release Date : 2024-08-18
Developing And Using Emotional Intelligence At Work written by Richard Skiba and has been published by After Midnight Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-18 with Business & Economics categories.
This book is a guide to understanding and developing emotional intelligence (EI) in the workplace. It is designed to help individuals identify their own emotional strengths and weaknesses, recognize personal stressors, and understand how these emotions impact their work environment. By developing self-awareness and control over emotional responses, the book provides tools for modelling positive workplace behaviours that reflect effective emotional management and includes workplace practical exercises that can be used to develop emotional intelligence skills. The book emphasizes the importance of self-reflection and feedback in improving one's emotional intelligence. It offers strategies for responding to the emotional states of co-workers, recognizing emotional cues, and developing a plan to address a range of emotional expressions in the workplace. It also highlights the significance of flexibility and adaptability when dealing with others and considers the emotions of colleagues when making decisions. Moreover, the book is aimed at leaders and managers who wish to foster a positive emotional climate in their teams. It guides readers on how to provide opportunities for others to express their thoughts and feelings, assist in understanding the impact of behaviour and emotions, and encourage the self-management of emotions among team members. By doing so, it aims to build productive relationships and maximize workplace outcomes. The content is also relevant for customer service professionals, as it includes strategies for using emotional intelligence to enhance customer experience. Additionally, the book provides an emotional intelligence test to help readers assess their current level of EI and identify areas for improvement. Overall, this book is suited for anyone looking to improve their emotional intelligence in a professional setting, whether they are team members, managers, or customer service representatives. It is particularly beneficial for those who seek to create a positive work environment, improve interpersonal relationships, and achieve better outcomes through the effective management of emotions.
Putting Emotional Intelligence To Work
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Author : David Ryback
language : en
Publisher: Routledge
Release Date : 2012-09-10
Putting Emotional Intelligence To Work written by David Ryback and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-10 with Business & Economics categories.
Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence. Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively. David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.
Using Emotional Intelligence In The Workplace
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Author : Meloney Sallie-Dosunmu
language : en
Publisher: Association for Talent Development
Release Date : 2014-08-05
Using Emotional Intelligence In The Workplace written by Meloney Sallie-Dosunmu and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-05 with Business & Economics categories.
Success in the workplace requires more than strong job skills and business savvy. It also requires emotional intelligence. Sometimes called EQ, emotional intelligence is the ability to understand and respond appropriately to your own and others’ emotions. “Using Emotional Intelligence in the Workplace” provides an overview of emotional intelligence and explains how to build important EQ skills. In this issue of TD at Work, you will find: · descriptions of emotional intelligence competencies · a personal EQ assessment · steps for developing emotional intelligence · explorations of workplace trends · stories of employees and leaders learning to manage emotions.
Emotional Intelligence At Work
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Author : Hendrie Weisinger
language : en
Publisher: Jossey-Bass
Release Date : 1998
Emotional Intelligence At Work written by Hendrie Weisinger and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.
Emotional intelligence is a major determinant to success in the workplace. This book shows how you can optimize your performance through masterfully managing your own E.I.
Emotional Intelligence In The Workplace
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Author : Mark Craemer
language : en
Publisher: Sourcebooks, Inc.
Release Date : 2020-12-01
Emotional Intelligence In The Workplace written by Mark Craemer and has been published by Sourcebooks, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-01 with Business & Economics categories.
"A practical, go-to resource for anyone wishing to improve their EQ. . . . makes EQ accessible. . . . helping the reader establish good EQ habits." —Joelle K. Jay, Ph.D., Author of The Inner Edge: The 10 Practices of Personal Leadership and T he New Advantage: How Women in Leadership Can Create Win/Wins for Their Companies and Themselves Emotional intelligence refers to your skill at identifying and effectively responding to what you, and the people around you, are thinking and feeling—and it's especially important in professional settings. Emotional Intelligence in the Workplace is your guide to developing your emotional intelligence, with actionable advice and exercises that help you make empathetic decisions, manage stress, resolve conflict, and maintain productive working relationships. Emotional Intelligence in the Workplace includes: The power of connection—Learn why emotional intelligence is so critical for collaboration and success, along with easy ways to practice self-awareness, develop flexibility, read a room, and more. Real-world examples—Find anecdotes and example scenarios that show you the techniques in action and explain how they help build reputation and trust. Ways to grow and thrive—Discover how increased emotional intelligence opens doors for new opportunities and career advancement. Explore what it means to be emotionally intelligent and actionable ways to apply it for professional success. "An insightful look into emotional intelligence that will help both established and emerging leaders become more effective in the workplace through a deeper understanding and application of tools to enhance one's success." —Galen Smith, CEO of Redbox "To have the impact you desire in the workplace, how you show up matters. Mark does a magnificent job explaining that in this must-read book." —Melissa Williams-Gurian, Executive Coach and Author of How Do You Want to Show Up? Find Your Inner Truths and Lead With Them
Linking Emotional Intelligence And Performance At Work
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Author : Vanessa Urch Druskat
language : en
Publisher: Psychology Press
Release Date : 2013-04-15
Linking Emotional Intelligence And Performance At Work written by Vanessa Urch Druskat and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-15 with Psychology categories.
In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it. A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.
The Emotional Intelligence Activity Book
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Author : Adele Lynn
language : en
Publisher: AMACOM
Release Date : 2001-12-26
The Emotional Intelligence Activity Book written by Adele Lynn and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-12-26 with Self-Help categories.
We've all heard of ""IQ""...but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees' emotional intelligence. This book presents trainers and coaches with 50 innovative exercises to be used for either individuals or groups.The activities found in the book are grouped according to the various core competencies associated with Emotional Intelligence:* Self-Awareness and Control: an awareness of one's values, emotions, skills, and drives, and the ability to control one's emotional responses* Empathy: an understanding of how others perceive situations* Social Expertness: the ability to build relationships based on an assumption of human equality* Mastery of Vision: the development and communication of a personal philosophyThe book also includes suggested training combinations and coaching tips.
Make Your Workplace Great The 7 Keys To An Emotionally Intelligent Organization
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Author : Steven J. Stein
language : en
Publisher: John Wiley & Sons
Release Date : 2007-09
Make Your Workplace Great The 7 Keys To An Emotionally Intelligent Organization written by Steven J. Stein and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-09 with categories.
Market_Desc: · Human resource managers· Line managers and senior management· Consulting placement firms· Investment companies Special Features: · Author is internationally recognized for his work on emotional intelligence · Book will feature research and case studies of best practices · MHS client companies include American Express, Progressive Insurance, Thrifty/Dollar Rent a Car, Pfizer, CIBC. Wrigleys, Kaiser Permanente, FBI, Cemex (Mexico), Banpu (Thailand) About The Book: In Make Your Workplace Great, Steven Stein addresses the changing workplace and the demands on managers to make the right hires. He explains how an organization can measure job satisfaction and productivity levels, and how factors such as happiness on the job, compensation and work-life balance can be addressed by the organization. The author also discusses organizational cohesion, which includes nurturing interpersonal relationships, ensuring good managers are in place, and coaching organizations to deal with diversity issues and stress and anger/violence in the workplace.