Electronic Commerce Relationships

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Electronic Commerce Relationships

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Author : Peter G. W. Keen
language : en
Publisher: Prentice Hall
Release Date : 2000

Electronic Commerce Relationships written by Peter G. W. Keen and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.

"This is the first book to focus on the challenge at the heart of the e-business revolution: building long-term relationships of trust between buyers, sellers, and partners. In Electronic Commerce Relationships: Trust by Design, four expert authors present today's best practices for designing trust into any e-commerce system. Start by understanding the key elements of trust in e-commerce - certainty, confidentiality, and privacy - and then learn to build systems that deliver all three. Discover no-nonsense, proven techniques for e-commerce risk mitigation, trust, control, audit, and security - along with specific recommendations and processes you can implement now."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Electronic Commerce Relationships

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Author : Norjansalika Janom
language : en
Publisher:
Release Date : 2016-04

Electronic Commerce Relationships written by Norjansalika Janom and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04 with categories.

Virtual Worlds And E Commerce Technologies And Applications For Building Customer Relationships

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Author : Ciaramitaro, Barbara
language : en
Publisher: IGI Global
Release Date : 2010-08-31

Virtual Worlds And E Commerce Technologies And Applications For Building Customer Relationships written by Ciaramitaro, Barbara and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-31 with Business & Economics categories.

Virtual Worlds and E-Commerce: Technologies and Applications for Building Customer Relationships presents various opinions, judgments, and ideas on how the use of digitally created worlds is changing the face of e-commerce and extending the use of internet technologies to create a more immersive experience for customers. Containing current research on various aspects of the use of virtual worlds, this book includes a discussion of the elements of virtual worlds; the evolution of e-commerce to virtual commerce (v-commerce); the convergence of online games and virtual worlds; current examples of virtual worlds in use by various businesses, the military, and educational institutions; the economics of virtual worlds: discussions on legal, security and technological issues facing virtual worlds; a review of some human factor issues in virtual worlds; and the future of virtual worlds and e-commerce.

Marketing Relationships In Electronic Commerce Environments

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Author : Robert Andrew Davis
language : en
Publisher:
Release Date : 1999

Marketing Relationships In Electronic Commerce Environments written by Robert Andrew Davis and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Customer relations categories.

Special Section Building Relationships In Electronic Commerce

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Author : Stefan Klein
language : en
Publisher:
Release Date : 2000

Special Section Building Relationships In Electronic Commerce written by Stefan Klein and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.

Electronic Customer Relationship Management

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Author : Jerry Fjermestad
language : en
Publisher: Routledge
Release Date : 2015-05-15

Electronic Customer Relationship Management written by Jerry Fjermestad and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-15 with Business & Economics categories.

This work offers a state-of-the art survey of information systems research on electronic customer relationship management (eCRM). It provides important new frameworks derived from current cases and applications in this emerging field. Each chapter takes a collaborative approach to eCRM that goes beyond the analytical and operational perspectives most often taken by researchers in the field. Chapters also stress integration with other enterprise information systems. The book is organized in four parts: Part I presents an overview of the role of CRM and eCRM in marketing and supply chain management; Part II focuses on the organizational success factors behind eCRM implementation; Part III presents cases of eCRM performance enhancement; and Part IV addresses eCRM issues in business-to-consumer commerce.

The Impact Of Electronic Commerce On Buyer Supplier Relationships In The Korean Electronics Industry

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Author : Yoonjong Chun
language : en
Publisher:
Release Date : 2004

The Impact Of Electronic Commerce On Buyer Supplier Relationships In The Korean Electronics Industry written by Yoonjong Chun and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with categories.

Electronic Commerce And The Business To Business Customer Relationship Life Cycle

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Author : Archer, Norman P
language : en
Publisher: Hamilton, Ont. : Michael G. DeGroote School of Business
Release Date : 1999

Electronic Commerce And The Business To Business Customer Relationship Life Cycle written by Archer, Norman P and has been published by Hamilton, Ont. : Michael G. DeGroote School of Business this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with categories.

Electronic Commerce

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Author :
language : en
Publisher:
Release Date : 2008

Electronic Commerce written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Electronic commerce categories.

"This collection compiles a critical mass of top research--nearly 300 chapters from upwards of 400 of the world's leading experts--to provide libraries with a landmark, four-volume reference to meet research needs in the many disciplines impacted by these far-reaching topics. This collection covers topics including mobile commerce, virtual enterprises, business-to-business applications, Web services, and enterprise methodologies"--Provided by publisher.

Retaining Loyal Customers In E Commerce Winning Customers Is Good But Keeping Them Is Better

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Author : Tim Stricker
language : en
Publisher: GRIN Verlag
Release Date : 2008-02

Retaining Loyal Customers In E Commerce Winning Customers Is Good But Keeping Them Is Better written by Tim Stricker and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-02 with Business & Economics categories.

Research Paper (undergraduate) from the year 2007 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 1,5, Fontys University of Applied Sciences Venlo (Fontys University of Applied Science Venlo, the Netherlands), course: International Business and Management Studies, 40 entries in the bibliography, language: English, abstract: "I know who you are, I remember you. I get you to talk to me. And then, because I know something about you, my competitors don't know, I can do something for you my competitors can't do - not for any price." (Newell, 2000) In today's business there is a shift of many companies away from a transactional mindset toward a relational mindset when it comes to dealing with customers. That is because researches proofed that nowadays for many companies profitability depends on the companies ability to develop and maintain long-term relationships with their clients (e.g. Lemon et al., 2002, pp.1-14). In order to gain a competitive edge, companies need to be customer-driven and able to serve their customers needs. Moreover, companies have to deliver a certain added value to exceed customer expectations and build strong relationships. In the traditional market, where face-to-face contact is possible, marketers get to know their clients personally. By personal contact, marketers have the possibility to build a personal relationship with their clients, figure out their needs and finally satisfy their needs by personalized services. As a result, customers are likely to stay with a company and the potential that they become loyal increases. However, the emergence of the internet and e-commerce makes it is very difficult for companies to build long-term relationships with customers. By means of the internet the personal contact to customers is abolished and a reduction of transaction costs is enabled, which in turn creates a new set of customer expectations. Therefore, the potential that custo