Developing Quality In Personal Social Services

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Developing Quality In Personal Social Services

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Author : Adalbert Evers
language : en
Publisher: Ashgate Publishing
Release Date : 1997

Developing Quality In Personal Social Services written by Adalbert Evers and has been published by Ashgate Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Business & Economics categories.

This work examines the introduction of business-originated concepts of quality insurance which personal social services are confronted with in Europe. The orientation towards this approach should raise professionalism. There is evidence that the specificities of personal social services are not always taken into account when it comes to introducing market values and mechanisms. Thus, the book focuses on the need for more adequate criteria for quality standards of service, whilst considering the preconditions of defining quality. The study uses different European countries for its assessment.

Developing Quality In Personal Social Services

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Author : Adalbert Evers
language : en
Publisher: Routledge
Release Date : 2019-05-23

Developing Quality In Personal Social Services written by Adalbert Evers and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-23 with Business & Economics categories.

First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, "client-orientation" and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality standards in the very field of personal social services. The challenge is to maintain a certain standard of service provision while at the same time reconsidering the preconditions for defining quality. This will imply the search for a consensus between allegedly diverging approaches, i.e. between their different basic concepts, aims and standards. Given the social and economic context within which these developments are taking place, the focus of the contributions is on their critical assessment in different European countries. An overview is given about national developments in the areas of care for older persons and other social services. The contributors from Austria, Belgium, Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden, and the UK look at how and by whom quality is defined and what challenges the actors of the traditionally mixed economy of personal social services are meeting. Empirical evidence about user involvement and satisfaction is given but also theoretical reasoning about the impact of business approaches on a "pubic good". Thus, the book tries to fill an important gap in practice, research and policy-making concerning personal social services and quality issues.

Developing Quality In Personal Social Services

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Author : Adalbert Evers
language : en
Publisher:
Release Date : 2018

Developing Quality In Personal Social Services written by Adalbert Evers and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018 with POLITICAL SCIENCE categories.

First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, "client-orientation" and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality standards in the very field of personal social services. The challenge is to maintain a certain standard of service provision while at the same time reconsidering the preconditions for defining quality. This will imply the search for a consensus between allegedly diverging approaches, i.e. between their different basic concepts, aims and standards. Given the social and economic context within which these developments are taking place, the focus of the contributions is on their critical assessment in different European countries. An overview is given about national developments in the areas of care for older persons and other social services. The contributors from Austria, Belgium, Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden, and the UK look at how and by whom quality is defined and what challenges the actors of the traditionally mixed economy of personal social services are meeting. Empirical evidence about user involvement and satisfaction is given but also theoretical reasoning about the impact of business approaches on a "pubic good". Thus, the book tries to fill an important gap in practice, research and policy-making concerning personal social services and quality issues.

Social Work In Europe

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Author :
language : en
Publisher:
Release Date : 1998

Social Work In Europe written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Human services categories.

Outcomes Of Community Care For Users And Carers

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Author : Andrew Nocon
language : en
Publisher:
Release Date : 1996

Outcomes Of Community Care For Users And Carers written by Andrew Nocon and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Medical categories.

"What effects do community care services have on the people who use them? Detailed attempts to measure impacts on service users and their carers have been largely confined to research exercises designed to compare different forms of social care provision. In contrast, performance measurement by social services has focused on activity indicators, inputs and processes, rather than outcomes for users. The need for a shift of focus within agencies' routine practice is being increasingly recognized. However, the task is not straightforward." "This book offers some ways forward for people working in agencies delivering social care. It examines the meaning of outcomes, considers potential service contexts for measuring them, and explores service users' and carers' views. It gives an overview of measures already used in research, and considers the issues involved in developing methods suitable for practice, in relation to the main groups of people receiving community care services."--BOOK JACKET.Title Summary field

Annual Report Canadian Council On Social Development

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Author : Canadian Council on Social Development
language : en
Publisher:
Release Date : 1974

Annual Report Canadian Council On Social Development written by Canadian Council on Social Development and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1974 with Canada categories.

Personal Social Services In Canada

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Author : H. Philip Hepworth
language : en
Publisher:
Release Date : 1975

Personal Social Services In Canada written by H. Philip Hepworth and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1975 with Abortion categories.

Desirable Outcomes Of Workstep

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Author : Angela Meah
language : en
Publisher:
Release Date : 2005

Desirable Outcomes Of Workstep written by Angela Meah and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.

Public Welfare

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Author :
language : en
Publisher:
Release Date : 1977

Public Welfare written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1977 with Public welfare categories.

Ninth Medium Term Economic Development Plan For Taiwan Republic Of China

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Author : Xing zheng yuan jing ji jian she wei yuan hui
language : en
Publisher:
Release Date : 1985

Ninth Medium Term Economic Development Plan For Taiwan Republic Of China written by Xing zheng yuan jing ji jian she wei yuan hui and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985 with Taiwan categories.