Developing Knowledge Based Client Relationships
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Developing Knowledge Based Client Relationships
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Author : Ross Dawson
language : en
Publisher: Routledge
Release Date : 2005
Developing Knowledge Based Client Relationships written by Ross Dawson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
This text provides an exploration of the importance of information and knowledge in business transactions and client relationships. It presents a theoretical framework, case studies and examples.
Developing Knowledge Based Client Relationships
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Author : Ross Dawson
language : en
Publisher: Routledge
Release Date : 2000
Developing Knowledge Based Client Relationships written by Ross Dawson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
The publication of this book heralds a new field of management, thought and practice. The advocates of the 'knowledge economy' have to date focused almost exclusively on how managers can increase the internal productivity of their knowledge assets and intellectual capital. The important next step is understanding that a large and rapidly increasing proportion of the value of business transactions is in knowledge itself. Once this is recognized, managers must devote their attention to how to maximize the value of that knowledge to customers, and tie that directly to developing enduring and profitable relationships. Developing Knowledge-Based Client Relationships guides the reader to understanding the increasing importance of information and knowledge in business transactions and client relationships. It then goes on to present in an extremely practical fashion what knowledge organizations can do to enhance the value of the knowledge they deliver to clients and use that to develop profitable relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully. Fills a gap in present knowledge literature in the customer knowledge area Practical tools and effective case studies with world-recognized companies Shows how knowledge organizations of all kinds can increase their competitive edge by adding value to their clients
Developing Knowledge Based Client Relationships
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Author : Ross Dawson
language : en
Publisher: Routledge
Release Date : 2012-05-31
Developing Knowledge Based Client Relationships written by Ross Dawson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-31 with Business & Economics categories.
Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves. Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field. He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of communications channels. He also discusses firm-wide relationship management, leading relationship teams, and value-based pricing for knowledge-based client relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.
Law Society Journal
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Author :
language : en
Publisher:
Release Date : 2000
Law Society Journal written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Bar associations categories.
Journal
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Author :
language : en
Publisher:
Release Date : 2000
Journal written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Bar associations categories.
Management Of Research Development In The New Millennium
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Author : D. K. Banwet
language : en
Publisher: MacMillan
Release Date : 2003
Management Of Research Development In The New Millennium written by D. K. Banwet and has been published by MacMillan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Reference categories.
Contributed papers presented earlier at International Conference on Management of Research and Development at Delhi, India on January 10-11, 2003.
The Architect S Handbook Of Professional Practice
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Author : American Institute of Architects
language : en
Publisher: Wiley
Release Date : 2008-03-24
The Architect S Handbook Of Professional Practice written by American Institute of Architects and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-03-24 with Architecture categories.
Architects must be proficient in a variety of business practices to contribute to, manage, or launch a successful firm. They are responsible for the same kind of legal, financial, marketing, management, and administrative activities as any other professional. Within these broad categories, however, there are many details, including professional standards and documents, that are unique to the profession of architecture.
A Study Of Commendable School Reform Consultants
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Author : Ilene Mae Satchell
language : en
Publisher:
Release Date : 2006
A Study Of Commendable School Reform Consultants written by Ilene Mae Satchell and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Educational consultants categories.
From Envisioning To Designing E Development
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Author : Nagy K. Hanna
language : en
Publisher: World Bank Publications
Release Date : 2007
From Envisioning To Designing E Development written by Nagy K. Hanna and has been published by World Bank Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
This publication examines the preparation and design of the e-Sri Lanka development programme, a World Bank-funded programme in Sri Lanka to invest in the necessary IT resources and infrastructure to enable it to join the global knowledge economy. Topics discussed include: the collaborative nature of the programme and the role of key stakeholders, guiding principles and how funding was secured; the strategic context; developing the capacity of the ICT industry and human resources, including the software and information services sector, and the capacity-building and industry promotion fund; and the strategy to extend access to services, including policy and regulatory reforms.
Transforming The Law
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Author : Richard E. Susskind
language : en
Publisher:
Release Date : 2000
Transforming The Law written by Richard E. Susskind and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Computers categories.
Richard Susskind is one of the world's leading experts on the application of information technology in the legal field, and an independent consultant to the government, private sector law firms and industry. His previous books, Expert Systems in Law (OUP, 1987) and The Future of Law (OUP, 1996), have both served to set the agenda for the serious discussion of the subject. This new volume features major new essays that analyse where the legal marketplace and community has now got to in applying and responding to the new technological possibilities, and examines the key issues that must now be tackled (in particular knowledge management and electronic commerce). It also includes eleven of Richard Susskind's most important past essays, on the legal application of IT, each updated to make clear their continued relevance to law and justice today.