Can Facility Management Influence Employee Performance

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Can Facility Management Influence Employee Performance

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Author : Johnny Ch LOK
language : en
Publisher:
Release Date : 2021-05-27

Can Facility Management Influence Employee Performance written by Johnny Ch LOK and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-27 with categories.

How and why facility management can influence workplace productivity to bring customer satisfaction Facility management is one part of manufacturers or retailers as their productivity in workplace as their input and functionalistics within physical environment. In fact, facility management in workplace may include: site selection, property disposal, site acquisition, workplace space allocation, space inventory, space forecasting facility management, interior furniture change planning, interior furniture installation, moving maintenance, inventory, design evaluation, employment satisfaction evaluation plan, external maintenance and breakdown maintenance, preventive maintenance, landscape maintenance, energy space facility management, hazardous waste disposal, capital , operating furniture budgeting. So, it seems that one workplace considered whether the workplace's facility is enough to let employees to work in order to raise efficiency and improve productive performance more easily. Then, it will bring this question: ⦁ How and why workplace facility management can influence consumer individual satisfaction? Strategic FM delivery is essential for business survival. I shall explain why for delivery is important to influence customer satisfaction. In business process view point, an effective and meaningful service to their customer , i.e. the user. For logistic industry, the product's delivery time will influence when the product can be sent to the user's arrival destination. If the product is delayed to sent to the user's home or office or any location destination. The reason is because the logistic product sender has no efficient facility management (FM) arrangement in its warehouse . Then, its warehouse lacks efficient (FM), which will cause users to feel its delivery service is poor and they will complain its delivery service staffs. Then, they will find another delivery service company to replace its service. So, it explains that logistic industry's warehouse (FM) service arrangement can raise efficient time to send any products to their customers in order to let they feel satisfactory service. For example, Amazon online logistic company's warehouse has applied artificial intelligence robotic tools to assist warehouse workers to arrange the different kinds of products to deliver to the right shelves . Then, the warehouse robotics will follow their right product shelves locations to follow the right products to deliver to US domestic or overseas product buyers in the short time and it can avoid the wrong products to deliver to the wrong buyers' risk. Also, the (AI) delivery tools can raise time efficiency to assist Amazon warehouse workers to reduce their work load, and tried to work in large warehouse environment. Although, its warehouse's area is large, the (AI) tools facility can help them to deliver the different products to different shelves in the right locations , e.g. exact product number and the kinds of product to be delivered to the right country' client's shelf location in the warehouse. Also, it implies FM is very important to influence Amazon warehouse delivery efficiency and avoiding delivery wrong occurrence chance. For example, the shelf location belongs to US domestic customers, or the shelf location belongs to Japan customers, or the shelf location belongs to Hong Kong customers, or any other Asia or Western countries' different customers' locations. The warehouse's facility needs have different countries' shelves enough space to put and it also need enough space to let the (AI) tools, robotic delivery workers and human workers both to walk to different shelves locations easily and the different countries' shelves number needs to be calculated accurate.

How And Why Facility Management Influences Employees Performance

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Author : Johnny Ch Lok
language : en
Publisher:
Release Date : 2020-01-18

How And Why Facility Management Influences Employees Performance written by Johnny Ch Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-18 with categories.

ChapterOneFacility management influences airport and logistic employee performanceFacility management assists employees reducemaintenance service expenditureFacility management provides a variety of non core operations and maintenance services to support any organizations' operation. For logistic organization example, it is possible to provide effective maintenance service to warehouse in order to reduce warehouse facilities to be damaged to bring to spend to buy any new equipment facilities expenditure. So, when the logistic company's warehouse facilities can be maintenance to be the best quality. Then, they can be used these warehouses' machines facilities again. Their performance can assist workers to manufacture any products to keep the most efficiently an raising the best production performance in whole manufacturing process. Then, this logistic company's facility management department can bring to avoid purchase any new machine facilities expenditure spending. One to these warehouses' production machine facilities are kept in the best production performance environment even in long term production need.I shall indicates airport and warehouse facilities how to influence employees performances as below: (1)How can comfortable warehouse facilities influence workers' efficiencies in logistic industry ?The logistic industry's facility management department can create cost savings and efficiency of the warehouse's workplaces. It's machines facilities ( production machines) are dealt with the maintenance management of the physical assets maintenance service. FM ( facilities management) has been being applied to industrial facilities in logistic and warehouse industry long term as well as maintenance plays a significant role to ensure the full service and the warehousing system, including both building components and equipment in warehouse.

How Facility Management Influence Performance

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Author : Johnny Ch Lok
language : en
Publisher: Independently Published
Release Date : 2021-04-16

How Facility Management Influence Performance written by Johnny Ch Lok and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-16 with categories.

For telecommunication industry case example, how to carry on one effectively training into raise employee efficiency. It includes their questions: What training programs exist the telecommunications section? What are the training objectives? What methods are used and do these methods meet the training objectives? How does training affect employees performance? Why does telecommunication industry employees need better training? Training is a type of activity which is planned a systematic and it results in enhanced level of skill, knowledge, and competency that are necessary to performance work effectively.In telecommunication organization, staffing needs to ensure that the right people are available at the right time in the right place. This involves identifying the nature of the job and implementing a recruitment and selection process to ensure a correct match within the organization. Training and development are often used to chose the gap between current performance and expected future performance. How does training and development provide performance feedback, identifying individua strengths/weaknesses, recognizing individual performance, assisting in goal identification, evaluating goal achievement, identifying individual training needs, determining organizational training needs, improving communication and allowing employees to discuss concerns? There are a number of alternative sources of appraisal includes: Training telecommunication front line staffs, supervisors, managers appraisal are done by an employee's manager one level higher, self appraisal performance done by the employee prior to the performance interview, subordinate appraisal: appraisal of a supervisor is by an employee, which is more appropriate for developmental than for administrative purposes. Peer appraisal is by follow employees for use in an interview conducted by the employee's manager, team appraisal based on total quality management concepts, recognizing team accomplishment's rather than individual performance, customer appraisal that seeks evaluation from both external and internal customers.Training is a planned and systematic modification of behavior through learning events, activities and programs which result in the participants achieving the levels of knowledge, skills, competencies and abilities to carry out their work effectively. The main purpose of training is a acquire and improve knowledge, skills and attitudes towards work related tasks. It is one of the most important potential motivators which can lead to both short-term and long-term benefits for individuals and organizations. It can raise high morale, employees who receive training have increased confidence and motivations, lower cost of production, training eliminates risks because trained personnel are able to make better and economic use of material and equipment thereby reducing and avoiding waste, lower turnover, training brings a sense of secutiry as the workplace, reduces labour turnover and absenteeism is avoided. Change management, training helps to manage change by increasing the understanding and involvement of employees in the change process and also provides the skills and abilities needed to adjust to new situations, providing recognition, enhanced, responsibility and the possibility of increased pay and promotion, helping to improve the availability and quality of staff.An effective training needs to focuse on workers' performance, improving certain: working practices, this focuses on improvement regardless of the performance problems and changing or renewing the organization situation, which may arise because of innovations or changes in strategy. When the organization feels training need, it needs to create, develop maintain and improve any systems relevant in contributing to the availability of people with required skills. Moreover, training programs should be designed to carter for the different needs.

How Facility Management Influences Employee Behavior

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Author : Johnny Ch Lok
language : en
Publisher: Facility Management
Release Date : 2019-04-03

How Facility Management Influences Employee Behavior written by Johnny Ch Lok and has been published by Facility Management this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-03 with Architecture categories.

Instead of the not enough space moving and excessive staffs number factor, it will bring another question: Can enough information systems equipment cause a more efficient and improved performance to the organization staffs in the workplace? I assume that the office has 100 employees and it has only ten copying machines. So it means that ten employees use one copying machine. Hence, it brings this question: Is it enough to provide only ten copying machines to average ten employees to use? It depends on other factors, e.g. whether any one of these 100 employees needs to print how many documents per day, whether the five copying machines' locations are far away to separate different locations or they are stored in one printing room in the office, whether the day has how many staffs are absent, whether the day has how many printing machine(s) is/ are broken to need to be repaired. Hence, these unpredictable external environment factors will influence whether the five copying machines number is enough to let these 100 employees to use in the office every day. Hence, facility manager ought need to spend to observe average their copying behaviors every day in order to make data record. Many employees need to use copy machines to print documents, average how many document's page number, they need to print, how much average time spending to print their documents, average how many staff absent number on the day. Even, if the all five copying machines are stored in the printing room, calculating the staffs number whether how many staffs need more than five minutes to walk to the printing room to print their documents many staffs need to spend five minute to walk to the printing room, and they have other urgent tasks to wait to finish. It is possible to influence their efficiency, due to they often need to spend more than five minutes to walk to the printing room to print documents. If there are many staffs need to often to print documents, but their printing task will have many time, e.g. 20 separate printing tasks. Then, they need to spend at least ( 20x5 ) 100 minutes to spend time to walk to the printing room to print their documents. It must influence that they should not finish the other urgent tasks on the day. If there are many staffs to spend much time to walk to the printing room in the least 20 separate printing time or more on that day. All the facility manager needs to evaluate whether all the five copy machines are stored in the printing room whether it is the best location decision or they ought need be separated to put on different office locations in their workplaces, even he/she ought need to evaluate whether it is enough copying machines number, when the office has only 5 copying machines. He/she ought need to buy more copying machines number to satisfy any one of these 100 employee individual copyiing task need.In conclusion, effective office or factory or warehouse space moving facility management will be one part task of (FM) function. If the office or factory or warehouse can have accurate equipment, machine, furniture number to avoid excessive or shortage number problem to cause employees often feel moving difficult problem in their workplace when they need to move to another location to work in office or warehouse or factory as well as whether the staff needs often spend time to wait the another employee to use the copying machine to print whose document or fax machine to deliver whose document. Then, it is not that fax or printing machines number is not enough to provide the employees to use in the office or warehouse or factory workplace.

How Facility Management Influences

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Author : Johnny Ch Lok
language : en
Publisher:
Release Date : 2021-05-04

How Facility Management Influences written by Johnny Ch Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-04 with categories.

⦁facility management benefits to service working environmentCan effective facility management improve service working environment to raise employee individual work performance? It is a concern about the quality of service to its customer question. The term" standards and goals" are often used to measure staff individual service performance whether he/she can serve to customers to let them to feel this staff's service performance or attitude is good or bad. Is the service workplace working environment facilities enough, it will influence customer service staff individual performance.For shopping center service industry case example, for this suitation, e.g. shopping center's facilities are enough or are placed to the suitable locations in order to let the shopping center's customers to feel comfortable to shopping when they enter this shopping center as well as whether the shopping center's facilities can influence the customer service staffs to serve whose shopping customers easily or difficult, due to whether the shopping center's facilities whether are adequate supplied or their locations are the best suitable positions to influence their service performance to let them to feel easier or comfortable to serve their customers in any large size shopping centers. For example, whether the lamps' lighting energy is enough to let the shoppers to feel safe to walk to visit any shops when there are many shoppers were walking to cause crowd and they feel diffuclt to walk to avoid any body contact to any one in busy time when the shopping center has no enough lights to let them to see anywhere in the shopping center's dark environment. Then it will influence customer service staffs to feel difficult to find any shopping center customers, e.g. when two shopping center customers are fighting in one location where is far away to the shopping customer service staffs and securities in the shopping center, because the shopping center is large and it has no enough light to let the customer service staffs and securities to find their frighting location to deal their fighing behavior and other shopping center's shoppers will feel very dangerous to walk their fighting location to avoid to close them. Then, it will has possible to cause death or hurt to any one of these two fighting shoppers, even other shoppers' lifes. Because the shopping center's securities and customer service staffs who need to spend much time to find their fighting location, it will delay they can bring the policemen to their fighting location when they arrive this shopping center's destination in short time in order to solve their fighting behavior to influence all shoppers' lifes in this shopping center. Hence, the shopping center whether it has enough lamps number and the lamps' light whether is enough, these lighting facilities will influence any shopping center customer service staffs and securities who can spend less time to arrive any locations to deal any urgent matters.For another suitation in shopping center, if the shopping center has no enough paying telephone service facilities to supply shoppers to phone to anyone when they feel need to phone to any in the shopping center. Then, it will lead to some shoppers decide to find where the shopping center's receiption's telephone to supply to them to phone call to anyone. If ther are ten shoppers are waiting to use the shopping center's receiption's telephone to phone call to their friend or family within one minute. Thus, it will influence the reception customer service staffs feel difficult to arrange how to distribute the only one telephone to these ten shoppers to use to phone call their friend or family when they are queuing within their one minute waiting time in the shopping center's reception.

Facility Management Function

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Author : John Lok
language : en
Publisher:
Release Date : 2023-07-16

Facility Management Function written by John Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-07-16 with categories.

Nowadays, in construction industry aspect, many businesses began to consider facility management, they believe that any properties ought need have effective facility management system in order to help their organizations any facilities can keep long time using life. The question concerns that whether facility management can bring what real benefits to any organizations, even it can influence consumers have positive consumption emotions, when they enter the shop, can they own effective facility management protection? Can facility management bring social and economic advantages? I write this book aims to hope any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough or/and human resource management strategy and training course program strategies which both have relationship to influence their employees' productive efficiency and service performance in order to achieve aim to raise more satisfactory feeling to their customers. I believe that effective facility management can improve better workplace environment to influence employee individual productive efficiency raising as well as effective human resource training course program can improve employee individual service performance in order to achieve customers to feel more satisfactory service performance in consequence for the organization's service.his book concerns how to apply how behavioral economic and psychological methods to attempt to explain whether your organization can be influenced to raise your employee individual productive efficiency as well as improve service performance to achieve to let your clients feel more satisfaction by effective human resource training or/and facility management methods. My research questions include: Whether do any organizations need facility management department? What function of benefits will bring when the organization sets up one facility management department? If the organization lacked one facility management department, what the disadvantage it will bring to influence the organization's operation? Does it has relationship between raising efficiency or improving performance and facility management department?

How The Facility Management Influences Consumer Behavior

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Author : Johnny Ch Lok
language : en
Publisher: Independently Published
Release Date : 2019-03-24

How The Facility Management Influences Consumer Behavior written by Johnny Ch Lok and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-03-24 with Business & Economics categories.

It can define that all services required for the management of building and real estate to maintain and increase their value, the means of providing maintenance support, project management and user management during the building life cycle, the integration of multi-disciplinary activities within the built environment and the mangement of their impact upon people and the workplace. In traditional, (FM) services may include building fabric maintenance, decoratin and refurbishment, plant, plumbing and drainage maintenance, air conditioning maintenance, lift and escalator maintenance, fire safety alarm and fire fighting system maintenance, minor project management. All these are hard services. Otherwise, cleaning, security, handyman services, waste disposal, recycling, pes control, grounds maintenance, internal plants. All tese are soft services. Additional services, might also include: pace planning, things moving management, business risk assessment, business continuity planning, benchmarking, space management, facilities contract outsourcing service arrangement, information systems, telephony, travel booking facility utility management, meeting room arrangement services, catering services, vehicle fleet management, printing service, postal services, archiving, concierge services, reception services, health and safety advice, environmental management.All of these services will be every organiztion's in-house facility soft or hard services needs. So, it explains why some large organizations feel need one effective facility management department to help them to arrange how to implement facility serivices efficiently in order to achieve cost reducing, raising efficiency and performance improvemen aims because one effective facility management control system can influence employee individual productive effort to be raised or reduced indirectly.However, (FM) can be selected either setting up one in-house (FM) department or outsourcing its services to one facility mangement service provider to help the organizatin to solve any kinds of facilities maintance service problems. One on-house (FM) department is a team, it needs employees to deliver all (FM) services. Some specialist services are needed to be outsourced, when the service is on expertise in the company. The no expertise services will be outsourced to simple service contracts, e.g. lift and escalator (FM) department will have direct labour, but it can outsource some specialist to help it to do some complect facilities management service. So, the team leader can of can manage whose team staffs, such as maintenance technicians run low risk operations . Otherwise, the outsourcing facility management service provider needs to help it to operate high risk operations or maintenance vital plant facility management service. Anyway, it can set up in-house (FM) department to arrange specialist direct labour and outsourced (FM) services to more than one facility management service providers to do different kinds of (FM) services. One of these outsourcing (FM) service provider, who can arrange sub-contractors to assist it to finish any (FM) services of it's outsourcing (FM) services are more complex to compare the other sub-contractors ( third parties).

Facility Management How

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Author : Johnny Ch LOK
language : en
Publisher:
Release Date : 2021-08-11

Facility Management How written by Johnny Ch LOK and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-11 with categories.

Why and how does facility management impact health and safe work environment to raise productivity or improve performance ? Is a health and safe work environment can raise employees' work productive efficiencies indirectly? How and why FM can influence employees' productive performance? Some occupations' working environments are easier to occur occupational accidents and diseases risks when the workers are working in the high health and safe risk's working environment. Hence, health and safety issues at these high life risk workplaces can be considered as a key to influence employees' overall performance. The idea that health and safety management program have positive impacts on productivity. When one worker needs to work in this high risk of health and safe workplace. He/she will consider whether how his/her work behavior will bring suffer serious injuries for shorter or longer time from work related causes in possible. So, he/she will work carefully in order to avoid injuries occurrence chance. It is possible to influence whose work performance, low productive efficiency in order to avoid any occupational accident occurrences in the dangerous workplace,if the workplace can not implement effective FM strategy to reduce accident occurrence. If the employee feels danger when he/she needs to stay in the warehouses stable location to work often. Then his/her absenteeism day number will have increase, due to he/she feels that workplace accidents and occupational illnesses and can lead to permanent occupational disability, when he/she needs to attend the stable dangerous workplace to work in the warehouse. Hence, he/she will choose to apply holiday often in order to avoid injuries chance increasing when he/she needs to stay in the stable workplace location in the warehouse. It explains why companies increase need qualified, motivated and efficient workers who are able willing to contribute activity to technical and organizational innovations. So, healthy workers working in healthy working conditions are thus an important precondition for organization to work smoothly and productively. Hence, a health and safety workplace environment can bring these benefits to organizations as below: It can prevent among workers of learning work, due to health problems caused by their working conditions, the protection of workers in their employment from risks resulting from factors adverse to health. The placing and maintenance of the worker in an occupational, environment adapted to his/her physiological and psychological, capabilities, mental , physical and social conditions of workplace and adequacy of health and safety measures are needed to any employees in order to bring positive impact not only on safety and health performance, but also productivity. However, identifying and quantifying these effects will difficult to be measured as well as the quality of a working environment has a strong influence on productive efficiency. For one aviation air plane manufacturing factory, where workplace can environment will have high risk to occur occupational related accidents to cause employees' injuries. Hence, employees will be consider themselves safety when they need to work in high accident occurrence workplace. The bad consequence will influence such as absenteeism day number increases, leaving this kind of aviation air plane job of employees number increases, low productive efficiencies, due to there are many proficient experienced employees who choose leave this kind of high accident risk occupation. Consequently, any high accident occurrence risk workplace environment , employers need have good safe and health strategy to let their employees have confidence to work in this kind of high risk accident occurrence workplace if they expect low productive efficiencies effect is caused by high accident occurrence risk workplace factor.

Facility Management Advantages To Organizations

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Author : Johnny Ch Lok
language : en
Publisher: Independently Published
Release Date : 2019-03-23

Facility Management Advantages To Organizations written by Johnny Ch Lok and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-03-23 with Business & Economics categories.

-Can (FM) create value to organization?(FM) can reduce managing facilties as a strategic resource to add value to the organization and its overall performance, e.g. saving the energy in building and take care of shuttle buses and parking facilities space management for brikes, on economic efficiency and effectiveness, or good price and value for the organization.If the organization expects to apply (FM) process to save energy, it depends on possible input factors, i.e. interventions in the accommodation facilities services. So, it seems that the organization expects to save its energy consumption in its building. It needs have goos space management facilities between parking its shuttle buses and brikes in its property's car park.Why does space facility management is important to influence efficiency and productivity. For one school's building example, when the school decides none of the two gymnasiums student sport entertainment centers to be built in order to reduce financial cost and higher benefits. Remarkably, the use of space with the school overall strategic goals, such as creating spaces that better can support the teaching, motivate students and teachers, attract more students and increase the utilisation of existing space to accomodate an increasing number of students.If it hopes to make high quality teaching facilities on student's choice where to study. The school will need to choose to build either one comfortable and new design facility teaching accommodation or build two gymnasium sport entertainment centers in its limited land space either for students' learning or sport aim. Due to it feels new teaching accommodcation can make more attractive to increase students numbers to choose it to study more than building two new gymnasusm sport centers to let them do sport in school.

Employee And Facility How Influence

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Author : John Lok
language : en
Publisher:
Release Date : 2022-06-29

Employee And Facility How Influence written by John Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-06-29 with categories.