Business Process Benchmarking
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Business Process Benchmarking
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Author : Robert C. Camp
language : en
Publisher: Irwin Professional Publishing
Release Date : 1995
Business Process Benchmarking written by Robert C. Camp and has been published by Irwin Professional Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Business & Economics categories.
Camp's bestselling Benchmarking served as the premier resource for measuring corporate performance. Now his newest title, Business Process Benchmarking, provides the most up-to-date information to show readers how to conduct successful benchmarking projects. Includes Camp's renowned 10-step benchmarking process to achieve peak performance.
Performance Management
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Author : Asbjørn Rolstadås
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Performance Management written by Asbjørn Rolstadås and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Business & Economics categories.
This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.
The Complete Guide To Business Process Management
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Author : Jean-Noël Gillot
language : en
Publisher: Lulu.com
Release Date : 2008
The Complete Guide To Business Process Management written by Jean-Noël Gillot and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
Modelling Techniques For Business Process Re Engineering And Benchmarking
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Author : Guy Doumeingts
language : en
Publisher: Springer
Release Date : 2016-01-09
Modelling Techniques For Business Process Re Engineering And Benchmarking written by Guy Doumeingts and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-09 with Business & Economics categories.
Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.
Aris Business Process Frameworks
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Author : August-Wilhelm Scheer
language : en
Publisher: Springer Science & Business Media
Release Date : 1999-08-26
Aris Business Process Frameworks written by August-Wilhelm Scheer and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-08-26 with Business & Economics categories.
ARIS (Architecture of Integrated Information Systems) is a unique and internationally renowned method for optimizing business processes and implementing application systems. This book enhances the proven ARIS concept by describing product flows and explaining how to classify modern software concepts. The importance of the link between business process organization and strategic management is stressed. Bridging the gap between the different approaches in business theory and information technology, the ARIS concept provides a full-circle approach-from the organizational design of business processes to IT implementation. With an emphasis on SAP R/3, real-world examples of standard software solutions illustrate these business process frameworks.
Process Control Performance Assessment
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Author : Andrzej Ordys
language : en
Publisher: Springer Science & Business Media
Release Date : 2007-05-19
Process Control Performance Assessment written by Andrzej Ordys and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-19 with Technology & Engineering categories.
This book is a practical guide to the application of control benchmarking to real, complex, industrial processes. The variety of industrial case studies gives the benchmarking ideas presented a robust real-world attitude. The book deals with control engineering principles and economic and management aspects of benchmarking. It shows the reader how to avoid common problems in benchmarking and details the benefits of effective benchmarking.
Business Process Modeling Simulation And Design
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Author : Manuel Laguna
language : en
Publisher: CRC Press
Release Date : 2018-12-07
Business Process Modeling Simulation And Design written by Manuel Laguna and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-07 with Business & Economics categories.
Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes. The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics. While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently. The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs.
Business Process Improvement Toolbox
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Author : Bjorn Andersen
language : en
Publisher: Quality Press
Release Date : 2007-04-04
Business Process Improvement Toolbox written by Bjorn Andersen and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-04-04 with Business & Economics categories.
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.
Performance Management
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Author : Asbjorn Rolstadas
language : en
Publisher:
Release Date : 1994-12-31
Performance Management written by Asbjorn Rolstadas and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-12-31 with categories.
Business Process Management Applied To Business Excellence Benchmarking
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Author : Dr Jorge J Román
language : en
Publisher:
Release Date : 2020-05-21
Business Process Management Applied To Business Excellence Benchmarking written by Dr Jorge J Román and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-21 with categories.
An organization needs to control their business processes in real-time, otherwise: We do not know, if we are delivering the committed value propositionWe do not know, what is the state of the process execution, without an analysis activityWe can ́t answer a customer claim immediatelyWhat we can ́t measure, we can ́t improve itYou can lose control in order to determine if their goals are being metThe discipline that allowed to define and implement the business process logic for execution in real time, is called Business Process Management (BPM), here comes BPM in play, as a recommendation to implement and execute a customized Business Excellence Framework. Business excellence models are frameworks (BEF) that, when applied within an organization, can help to focus thought and action in a more systematic and structured way that should lead to increased performance. Facing an increasingly turbulent and chaotic environment, more and more companies have implemented business excellence strategies and made quality a key element of their business philosophy as quality leads to improved business performance. The value of the Business Excellence Framework is intentionally non-prescriptive. It does not tell leaders how to manage their organizations.The book explores an effective strategy for Business Process Management applied to Business Excellence and Benchmarking within any type of organization: big or small, new or old, private or public. It is written to guide leaders of any profession to not only improve their knowledge in processes but also in Business Excellence and Benchmarking. It is a holistic approach to developing a sustainable, successful business no matter its starting point. Unlike many existing books to use Business Process Management (BPM), this book offers a unique value because of its user-friendly, linked the best of BPM with BEF and Benchmarking, straightforward, fun-to-read approach. Current and future managers and decision makers gain the knowledge and skills they need to achieve organizational excellence. With a focus on continually developing the quality of people, processes, products, and the work environment, it covers all pertinent quality-related topics, including: an overview of quality, quality and global competitiveness, strategic alliances, establishing a culture of quality, customer satisfaction and quality, employee empowerment, business process management, leadership and change management, team building and teamwork, education and training for quality, overcoming internal politics and conflict, quality tools, problem solving and decision making, quality function deployment, statistical process control, continuos improvement methods such as PDCA, TQM, lean management, benchmarking, six sigma and benchmarking, just-in-time/lean manufacturing, and implementing quality. The book will cover the following:1.Business Process Management (BPM)2.Industry 4.0: The New Age of the Smart Industry3.Continuous Improvement Tools & Techniques4.Business Excellence Frameworks5.Adoption of BPM and Business Excellence Framework6.Benchmarking The purpose of this book is to demystify the elusive process applied Business Process Management to BEF and Benchmarking in any type of organization and to creating quality culture through simple and easy-to-follow instructions. Big or small, public or private, every kind of organization has the potential to operate with a quality culture.The authors of Business Process Management applied to Business Excellence and Benchmarking are both a university professor and an experienced international consultant. In addition to their academic background, the authors have years of consultancy expertise, bringing a great deal of practical advice to their approach.