Better Public Services Through E Government
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Public Sector Transformation Through E Government
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Author : Vishanth Weerakkody
language : en
Publisher: Routledge
Release Date : 2012-11-12
Public Sector Transformation Through E Government written by Vishanth Weerakkody and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-12 with Business & Economics categories.
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Better Public Services Through E Government
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Author : Great Britain. National Audit Office
language : en
Publisher:
Release Date : 2002
Better Public Services Through E Government written by Great Britain. National Audit Office and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Computers categories.
Electronic or e-government means providing public access via the internet to information about all the services offered by central government departments and their agencies; and enabling public access to services such as paying tax, receiving benefits or getting a passport. It is also about government departments harnessing new technology to improve efficiency in their work. To achieve this, the Government has set the target that 100 per cent of services should be available online by 31 December 2005. The main report considers the progress made towards achieving e-government and examines the risks that need to be managed. It identifies five key benefits which departments need to focus on delivering: greater choice, better accessibility, more convenience, faster delivery and improved efficiency. The volume of case studies provides examples of good practice to illustrate how the benefits of e-government can be achieved, based on an examination of 13 IT-enabled change projects being implemented by departments and other public and private sector organisations. The third volume contains a paper written by Professor Helen Margetts and Professor Patrick Dunleavy which reviews the cultural barriers to e-government and considers how these can be overcome.
Better Public Services Through E Government Academic Article In Support Of Better Public Services Through E Government
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Author : Great Britain. National Audit Office
language : en
Publisher:
Release Date : 2002
Better Public Services Through E Government Academic Article In Support Of Better Public Services Through E Government written by Great Britain. National Audit Office and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Electronic government information categories.
Oecd E Government Studies Denmark Efficient E Government For Smarter Public Service Delivery
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2010-11-22
Oecd E Government Studies Denmark Efficient E Government For Smarter Public Service Delivery written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-22 with categories.
This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas.
E Government In Asia
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Author : James S. L. Yong
language : en
Publisher:
Release Date : 2003
E Government In Asia written by James S. L. Yong and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Administrative agencies categories.
Government -- as an institution, impacts more lives than almost any other in the history of mankind. The fast-growing area of 'e-government' includes within its scope: national level visioning and strategic planning, infrastructure development, management of technology, process redesign, electronic services delivery and change management. In short, e-government is potentially the largest organisational transformation project of many economies. In this study, e-Government in Asia, the reader is taken on a fascinating journey across nine economies -- Brunei, China, Hong Kong, India, South Korea, Malaysia, Singapore, Taiwan and Thailand -- to understand how each government administration has chosen to pursue their e-government initiatives. The material is based on extensive research and interviews with government leaders and practitioners. Many of the chapters have been co-authored with professionals with years of experience in making e-government happen. This book will appeal to a wide audience. Firstly, it is invaluable for public sector executives who need a convenient source of information on what other governments are doing in terms of their e-Governmnet initiatives. Secondly, it is useful for executives of private enterprises who frequently liaise with government agencies to supply products or services. Thirdly, it contains excellent examples of how technology management is handled at national levels, which will interest academics and students in this field.
E Government In Singapore
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Author : Eunice Lee
language : en
Publisher: GRIN Verlag
Release Date : 2005-05-31
E Government In Singapore written by Eunice Lee and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-05-31 with Business & Economics categories.
Research Paper (undergraduate) from the year 2004 in the subject Business economics - Information Management, grade: 1,7, Stuttgart Media University (Information and Communication), language: English, abstract: Nowadays, not only can a Singapore citizen do his groceries shopping online without leaving the comfort of his four walls, he can also apply for a passport at the same time, pays his parking fine, renew his driving license, register for a primary school place for his children or even file his annual income tax. These are just some of the public services online available to the average citizen through e-Government. The term e-Government is synonymous for a modern, fast and efficient public service administration. It refers to the use of information technologies by the government bodies in providing services to the citizens, businesses and between other government organisations. Through the easy access of information through electronic means, citizens and businesses have better and easier access to information and improved interaction with the government. This in turn results in increased transparency, less corruption, greater convenience and lower administration cost. The traditional interaction between a citizen and a government agency usually took place in a government office. With e-Government, such interactions can now take place online through the use of internet. Furthermore, e-Government also provides a mean for closer interactions between the governing bodies and its citizens, for example, through chat with policy makers or online discussion about certain policies. As with e-Commerce, e-Government aims to bring a friendlier, more convenient and time-saving interaction between government and citizens (G2C), government and businesses (G2B), and also inter-agency relationships. [...]
Digital Government And Public Management
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Author : J. Ramon Gil-Garcia
language : en
Publisher: Routledge
Release Date : 2021-12-26
Digital Government And Public Management written by J. Ramon Gil-Garcia and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-26 with Business & Economics categories.
In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.
E Government Strategy
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Author :
language : en
Publisher:
Release Date : 2004
E Government Strategy written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Electronic government information categories.
Government E Services
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Author : Adam Jait
language : en
Publisher:
Release Date : 2013
Government E Services written by Adam Jait and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Brunei categories.
International E Government Development
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Author : Laura Alcaide Muñoz
language : en
Publisher: Springer
Release Date : 2017-11-08
International E Government Development written by Laura Alcaide Muñoz and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-08 with Political Science categories.
This book provides an examination of e-Government frameworks and maturity stages in governments around the world, including an overview of the legal frameworks that have supported them. Divided into three sections, the first part of this book analyses the theoretical context of current policies, codes of best practice and their implementation. The second section presents case studies which bring key issues to the fore including open government, privacy protection, social media, democracy, systems failures, innovations in inter-organizational e-government projects, and open data systems. The authors demonstrate the importance of the successful implementation of e-Government for improving managerial efficiency, public service delivery and citizen engagement, with special attention given to developing countries. The book concludes by drawing out the lessons learned from the latest research and recommending solutions for improving the implementation of e-Government in the future, thereby helping to achieve more transparent, participative and democratic societies. This book will provide an invaluable resource for researchers, policy-makers, public managers, international organizations and technical experts.