Service Management Principles And Practices

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Service Management

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Author : William H. Bleuel
language : en
Publisher:
Release Date : 1986

Service Management written by William H. Bleuel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986 with Computers categories.

Service Management

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Author : William H. Bleuel
language : en
Publisher: Isa
Release Date : 1994

Service Management written by William H. Bleuel and has been published by Isa this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Customer services categories.

Service Management

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Author : William H. Bleuel
language : en
Publisher:
Release Date : 1986-01-01

Service Management written by William H. Bleuel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986-01-01 with categories.

Service Management

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Author : William H. Bleuel
language : en
Publisher:
Release Date : 1986-01-01

Service Management written by William H. Bleuel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1986-01-01 with categories.

Service Management

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Author : William H. Bleuel
language : en
Publisher:
Release Date : 1978

Service Management written by William H. Bleuel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1978 with Management categories.

Food Service Management Principles And Practice

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Author : Mudit Bhojwani
language : en
Publisher:
Release Date : 2007

Food Service Management Principles And Practice written by Mudit Bhojwani and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Food service management categories.

A Practical Guide To Service Management

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Author : Keith D. Sutherland
language : en
Publisher: Packt Publishing Ltd
Release Date : 2023-10-13

A Practical Guide To Service Management written by Keith D. Sutherland and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-13 with Computers categories.

Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic guide on service management from industry experts Learn industry best practices and proven strategies to establish and improve a service management capability Get hands on with implementing and maintaining a service management capability Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMany organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential frameworks, methods, and techniques, this book will enable you to elevate your organization’s service management capability. You’ll start by exploring the fundamentals of service management and the role of a service provider. As you progress, you’ll get to grips with the different service management frameworks used by IT and enterprises. You'll use system thinking and design thinking approaches to learn to design, implement, and optimize services catering to diverse customer needs. This book will familiarize you with the essential process capabilities required for an efficient service management practice, followed by the elements key to its practical implementation, customized to the organization’s business needs in a sustainable and repeatable manner. You’ll also discover the critical success factors that will enhance your organization’s ability to successfully implement and sustain a service management practice. By the end of this handy guide, you’ll have a solid grasp of service management concepts, making this a valuable resource for on-the-job reference.What you will learn Discover a holistic approach to managing services Get acquainted with the service management methods, frameworks, and best practices Understand the significance of a service management strategy Demonstrate your skills to deliver high-quality, timely services Find out how to become a respected business partner to your customers Recognize the role of governance, outcomes, and markets Grasp the concept of value capture and maintaining value over time Explore common processes that lay the foundation for effective service management Who this book is forThis book is for anyone interested in gaining a general understanding of the value of enterprise/IT service management (ESM/ITSM), including but not limited to IT leadership, key business managers, business process analysts, business analysts, IT consultants, IT professionals, project managers, systems integrators, service desk managers, managed service providers, solution providers, and sales staff. Whether you’re new to service management or have prior experience, you’ll find valuable insights in this book.

Automotive Service Management

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Author : Andrew Rezin
language : en
Publisher: Pearson Higher Ed
Release Date : 2012-06-22

Automotive Service Management written by Andrew Rezin and has been published by Pearson Higher Ed this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-22 with Transportation categories.

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Automotive Service Management: Principles into Practice, Second Edition, provides coverage across a wide range of topics that are critically important in the fast-paced, complex world of automotive service management. Exploring over 30 different topics, the text’s conversational tone and real-life examples help reinforce key points and concepts. Designed for those in training to enter the automotive service industry, this text also provides sufficient depth and breadth of content to be a valuable resource to support continuing development for industry service professionals.

Restaurant Management Principles And Practice

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Author : Joseph Oliver Dahl
language : en
Publisher:
Release Date : 1927

Restaurant Management Principles And Practice written by Joseph Oliver Dahl and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1927 with Restaurant management categories.

Management Principles And Practice

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Author : K. G. B. Bakewell
language : en
Publisher: Detroit : Gale Research Company
Release Date : 1977

Management Principles And Practice written by K. G. B. Bakewell and has been published by Detroit : Gale Research Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1977 with Business & Economics categories.

Annotated bibliography on management - lists bibliographies, abstracting and indexing services, periodicals, dictionarys, audiovisual aids, textbooks and case studies, etc., and covers the fields of auditing, occupational psychology, business organization, corporate planning, the quantitative approach to management, automation, industrial engineering, marketing and personnel management, etc.