Making It Work

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Making Working Relationships Work

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Author : Helen Spencer-Oatey
language : en
Publisher: Castledown Publishers
Release Date : 2024-05-20

Making Working Relationships Work written by Helen Spencer-Oatey and has been published by Castledown Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-20 with Business & Economics categories.

Effective relationship management at work is crucial for business success – it affects employee performance and wellbeing, as well as the recruitment and retention of talent. Yet relationship management is demanding to handle well. Professionals face a large number of challenges in the workplace that are relationship-related, ranging from upsetting or annoying incidents, to loneliness and exclusion, problems of criticism and opposition, and unhealthy cultural atmospheres with inadequate psychological safety. This book provides a powerful set of tools and concepts for leaders, managers, and employees of all levels to deal with relationship challenges at work with greater success. It does not offer simplistic tips or easy fixes. Rather, it helps people address the challenges for themselves – to ‘read’ the context so that they can identify the factors giving rise to the people problems or risks they are facing. Then they will be able to select the most suitable strategies for overcoming the challenges. Part 1 introduces the issues at stake and the main factors affecting rapport at work. Part 2 deals with key relationship challenges at work (e.g. discord and disagreement, exclusion, uncooperative colleagues, difficult bosses, problematic employees) and presents a suite of tools for addressing them. The tools are all underpinned by an empirically robust conceptual framework – the TRIPS rapport management framework. Part 3 explains the TRIPS conceptual framework in more detail, drawing particularly on psychological and pragmatic theories and findings on relationship management. TRIPS is an acronym for the key factors that need to be taken into account when managing rapport: the Triggers (6 key things people value in working relationships) that give rise to rapport Reactions (e.g. annoyance, upset) if not handled well during the Interactions (what is said and done), all of which are influenced by the People involved and by their situational contexts, Settings. Part 4 provides templates for the tools, TRIPS concepts and strategies that readers can use and apply in their own contexts. Authentic case studies are used throughout the book and are complemented by a range of activities. The book will be valuable to a wide audience: - Professionals wanting to improve their own relationship building capabilities - Learning and Development and HR practitioners who want to develop collaborative, inclusive workplaces by helping leaders and colleagues with their relationship building skills - Consultants who provide support in this area and would like a clear and robust framework for designing their development initiatives, along with case study examples and follow-up activities; - Students and scholars in the fields of pragmatics, politeness and rapport theory, and positive communication who would value the latest conceptual thinking in the field and handy access to key concepts.

Individual Income Tax Returns

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Author :
language : en
Publisher:
Release Date : 2012

Individual Income Tax Returns written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Digital images categories.

Marine Engineer And Motorship Builder

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Author :
language : en
Publisher:
Release Date : 1885

Marine Engineer And Motorship Builder written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1885 with Marine engineering categories.

House Documents

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Author :
language : en
Publisher:
Release Date : 1884

House Documents written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1884 with categories.

Report

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Author : Massachusetts. Department of Labor and Industries. Division of Statistics
language : en
Publisher:
Release Date : 1872

Report written by Massachusetts. Department of Labor and Industries. Division of Statistics and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1872 with Labor and laboring classes categories.

Group Production Methods And Humanisation Of Work

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Author : John L. Burbidge
language : en
Publisher:
Release Date : 1976

Group Production Methods And Humanisation Of Work written by John L. Burbidge and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1976 with Economic development categories.

Mark Lane Express

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Author :
language : en
Publisher:
Release Date : 1892

Mark Lane Express written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1892 with categories.

The Independent

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Author :
language : en
Publisher:
Release Date : 1899

The Independent written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1899 with categories.

Factories And Workshops

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Author : Great Britain. HM Factory Inspectorate
language : en
Publisher:
Release Date : 1897

Factories And Workshops written by Great Britain. HM Factory Inspectorate and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1897 with Factory inspection categories.

English Dialect Society

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Author :
language : en
Publisher:
Release Date : 1886

English Dialect Society written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1886 with English language categories.