Incident Management

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Incident Management Process Guide For Information Technology

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Author : Carlo Figliomeni B.B.M.
language : en
Publisher: Xlibris Corporation
Release Date : 2023-10-11

Incident Management Process Guide For Information Technology written by Carlo Figliomeni B.B.M. and has been published by Xlibris Corporation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-11 with Computers categories.

The information about the book is not available as of this time.

Incident Management Systems And Strategies

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Author : Peter M. Lima
language : en
Publisher:
Release Date : 1998

Incident Management Systems And Strategies written by Peter M. Lima and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Express highways categories.

The Arizona Department of Transportation (ADOT) Traffic Operations Center (TOC) opened during 1995 in Phoenix. Procedures for its operation were developed on an informal basis and copies were maintained by each operator. In late 1997, the firms of Lima & Associates and PB Farradyne were retained to research existing programs in three states. This was done to determine if the procedures at the Phoenix TOC were adequate and whether additional procedures needed to be implemented. The team interviewed customers and staff members of the TOC and reviewed all policies then in place. Its findings were presented to the Technical Advisory Committee (TAC). Using this information the TAC provided guidelines for development of a TOC Operations Manual. All TOC staff and each TAC member reviewed the manual draft. The end product has resulted in a comprehensive operations manual for daily use by the TOC staff and in an excellent training tool for new employees.

Guidance Document On The Implementation Of An Incident Management System Ims

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Author : International Maritime Organization
language : en
Publisher:
Release Date : 2012

Guidance Document On The Implementation Of An Incident Management System Ims written by International Maritime Organization and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Science categories.

This publication, prepared by the OPRC-HNS Technical Group and approved by IMO's Marine Environmental Protection Committee, provides guidance on the establishment of an incident management system (IMS) for marine pollution incidents. An established IMS provides for the safe, effective and efficient management and deployment of resources for all types of emergency incidents. It is essential for effective pollution incident management, providing a clear command structure and well-defined roles and responsibilities within an optimal span-of-control. The IMS is intended to be staffed and operated by qualified personnel from any agency and is scalable so that it can adapt organizationally based on the needs of the incident. This Guidance document would ideally be used during the contingency planning process in conjunction with the IMO Manual on Oil Pollution, Section II - Contingency Planning and Section IV - Combating Oil Spills.

Guidance For Incident Management

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Author : Kiran Kumar Pabbathi
language : en
Publisher:
Release Date : 2015-03-28

Guidance For Incident Management written by Kiran Kumar Pabbathi and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-03-28 with categories.

There are numerous books on incident management from different best practices, but none provide proper guidance on elements like implementation, improvement, and execution of operational activities. Hence, this book has been written focusing on those elements which were not covered by any best practice frameworks or by any other author. Guidance for Incident Management is a fresh book with practical knowledge on incident management (with respect to ITSM discipline). This book has been written considering the challenges faced by the incident management staff such as incident managers, major incident managers, incident analysts, and IT consultants.This inventive book focuses on niche and essential topics like roles, responsibilities, and skills needed in incident management, implementing incident management through Six Sigma's DMADV approach, improving incident management through Six Sigma's DMAIC approach, how to conduct assessment on incident management, how to conduct auditing on incident tickets, gamification in incident management, sizing incident management teams, incident management process for clouds, incident analysis in clouds, preventing incidents in clouds and many more interesting topics.It has already grabbed the attention of all the ITSM experts and is sure to become a benchmark for guidance on incident management.

Generation And Assessment Of Incident Management Strategies Volume I Management Surveillance Control And Evaluation Of Freeway Incidents A Review Of Existing Literature Final Technical Report

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Author : Fred L. Mannering
language : en
Publisher:
Release Date : 1990

Generation And Assessment Of Incident Management Strategies Volume I Management Surveillance Control And Evaluation Of Freeway Incidents A Review Of Existing Literature Final Technical Report written by Fred L. Mannering and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Express highways categories.

Report / by Fred Mannering [and others] -- v. 1. Management, surveillance, control, and evaluation of freeway incidents : a review of existing literature / by Bryan Jones, Fred Mannering --v. 2. Analysis of freeway incidents in the Seattle area / by Bryan Jones [and others] -- v. 3. Seattle-area incident impact analysis : Microcomputer traffic simulation results / by Dan H. Garrison, Fred Mannering, Brad Sebranke -- v. 4. Seattle-area incident management : assessment and recommendations / by Fred Mannering, Bryan Jones, Brad Sebranke.

Incident Management Program For Virginia

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Author : Frank D. Shepard
language : en
Publisher:
Release Date : 1988

Incident Management Program For Virginia written by Frank D. Shepard and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with Disabled vehicles on express highways categories.

Freeways that are already operating at or near capacity are becoming more congested because of frequent incidents such as accidents, disabled vehicles, etc. In an effort to initiate an incident management program in Virginia, information from other states concerning incident management techniques was obtained for the purpose of helping understand the nature of the problem along with ways of combating it. suggestions for the initiation of a program are also presented.

Critical Incident Management

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Author : Alan B. Sterneckert
language : en
Publisher: CRC Press
Release Date : 2003-09-29

Critical Incident Management written by Alan B. Sterneckert and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-29 with Business & Economics categories.

Most businesses are aware of the danger posed by malicious network intruders and other internal and external security threats. Unfortunately, in many cases the actions they have taken to secure people, information and infrastructure from outside attacks are inefficient or incomplete. Responding to security threats and incidents requires a competent

Arterial Incident Management Study

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Author : R. A. Raub
language : en
Publisher:
Release Date : 1995

Arterial Incident Management Study written by R. A. Raub and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Emergency management categories.

Incident Management For Operations

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Author : Rob Schnepp
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2017-06-20

Incident Management For Operations written by Rob Schnepp and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-06-20 with Computers categories.

Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Alternative Surveillance Concepts And Methods For Freeway Incident Management

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Author :
language : en
Publisher:
Release Date : 1978

Alternative Surveillance Concepts And Methods For Freeway Incident Management written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1978 with categories.