Facility Management How Influences
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How Facility Management Influences Employee Behavior
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Author : Johnny Ch Lok
language : en
Publisher: Facility Management
Release Date : 2019-04-03
How Facility Management Influences Employee Behavior written by Johnny Ch Lok and has been published by Facility Management this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-03 with Architecture categories.
Instead of the not enough space moving and excessive staffs number factor, it will bring another question: Can enough information systems equipment cause a more efficient and improved performance to the organization staffs in the workplace? I assume that the office has 100 employees and it has only ten copying machines. So it means that ten employees use one copying machine. Hence, it brings this question: Is it enough to provide only ten copying machines to average ten employees to use? It depends on other factors, e.g. whether any one of these 100 employees needs to print how many documents per day, whether the five copying machines' locations are far away to separate different locations or they are stored in one printing room in the office, whether the day has how many staffs are absent, whether the day has how many printing machine(s) is/ are broken to need to be repaired. Hence, these unpredictable external environment factors will influence whether the five copying machines number is enough to let these 100 employees to use in the office every day. Hence, facility manager ought need to spend to observe average their copying behaviors every day in order to make data record. Many employees need to use copy machines to print documents, average how many document's page number, they need to print, how much average time spending to print their documents, average how many staff absent number on the day. Even, if the all five copying machines are stored in the printing room, calculating the staffs number whether how many staffs need more than five minutes to walk to the printing room to print their documents many staffs need to spend five minute to walk to the printing room, and they have other urgent tasks to wait to finish. It is possible to influence their efficiency, due to they often need to spend more than five minutes to walk to the printing room to print documents. If there are many staffs need to often to print documents, but their printing task will have many time, e.g. 20 separate printing tasks. Then, they need to spend at least ( 20x5 ) 100 minutes to spend time to walk to the printing room to print their documents. It must influence that they should not finish the other urgent tasks on the day. If there are many staffs to spend much time to walk to the printing room in the least 20 separate printing time or more on that day. All the facility manager needs to evaluate whether all the five copy machines are stored in the printing room whether it is the best location decision or they ought need be separated to put on different office locations in their workplaces, even he/she ought need to evaluate whether it is enough copying machines number, when the office has only 5 copying machines. He/she ought need to buy more copying machines number to satisfy any one of these 100 employee individual copyiing task need.In conclusion, effective office or factory or warehouse space moving facility management will be one part task of (FM) function. If the office or factory or warehouse can have accurate equipment, machine, furniture number to avoid excessive or shortage number problem to cause employees often feel moving difficult problem in their workplace when they need to move to another location to work in office or warehouse or factory as well as whether the staff needs often spend time to wait the another employee to use the copying machine to print whose document or fax machine to deliver whose document. Then, it is not that fax or printing machines number is not enough to provide the employees to use in the office or warehouse or factory workplace.
How The Facility Management Influences Consumer Behavior
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Author : Johnny Ch Lok
language : en
Publisher: Independently Published
Release Date : 2019-03-27
How The Facility Management Influences Consumer Behavior written by Johnny Ch Lok and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-03-27 with Architecture categories.
Chapter SixThe relationship between facilitymanagement and consumerbehaviorHow and why shop facility management can influence consumer individual shopping behavior? If it is possible, what shop facility management factors can influence their consumption decision when they enter the shop to plan to buy anything. I shall indicate some shop case studied to expline whether how and why every shop's facility management can influence consumer individual consumption desire when any one consumer enters any shops.⦁Shop's low ceiling height location (FM) influcence consumer behaviorCan the shop's ceiling height influence shoppers' shopping behavior? Can the shops's variation in ceiling height can influence how consumers process information to decide to make purchase decision in the shops, e.g. for this suitation, when the consumer enters the shop, he/she feels the ceiling height is low and it has a lamp wil contact his/her head in possible. So, he/she chooses to move far away from the low ceiling beight location in the shop. It is possible that shop's ceiling low height and the lamp locates at the ceiling low height position will influence many customers' choices to leave the low ceiling height and lamp location, then the shop's low ceiling height will have possible to influenced many customers to choose to find the another shop to buy the similar kind of products, due to the lamp locates in the low ceiling height, so this lamp and low ceiling height will be possible factor to influence any shoppers who won't choose to walk to this dangerous location in the shop. If the shop's all spaces are ceiling height and it has many lamps are located at the low ceiling height spaces. Then, it will be serious to cause many shoppers do not want to spend too much time to choose any products in the shop because they feel dangerous to walk to the any low ceiling height lamps' locations in the shop. Hence, hoe to design the different concept may be activated by the showroom ceiling if it were relatively high, as it tends to be in mall stores, versus low, as it is in most strip mall shops and outlet centers. Relatively high ceilings may bring safe shopping emotion to let any consumers to feel thoughts related to freedom, whereas lower ceilings may let consumers to feel dangerous to walk the locations in any shops. Hence it seems any shops ought not neglect whether their ceiling height is tall and the lamps ought avoid to locate in any low ceiling height locations in order to influence consumers number to be decreased.⦁Can house facility management influence consumer individual purchase intention?
How Facility Management Influences
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Author : Johnny Ch Lok
language : en
Publisher:
Release Date : 2021-05-04
How Facility Management Influences written by Johnny Ch Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-04 with categories.
⦁facility management benefits to service working environmentCan effective facility management improve service working environment to raise employee individual work performance? It is a concern about the quality of service to its customer question. The term" standards and goals" are often used to measure staff individual service performance whether he/she can serve to customers to let them to feel this staff's service performance or attitude is good or bad. Is the service workplace working environment facilities enough, it will influence customer service staff individual performance.For shopping center service industry case example, for this suitation, e.g. shopping center's facilities are enough or are placed to the suitable locations in order to let the shopping center's customers to feel comfortable to shopping when they enter this shopping center as well as whether the shopping center's facilities can influence the customer service staffs to serve whose shopping customers easily or difficult, due to whether the shopping center's facilities whether are adequate supplied or their locations are the best suitable positions to influence their service performance to let them to feel easier or comfortable to serve their customers in any large size shopping centers. For example, whether the lamps' lighting energy is enough to let the shoppers to feel safe to walk to visit any shops when there are many shoppers were walking to cause crowd and they feel diffuclt to walk to avoid any body contact to any one in busy time when the shopping center has no enough lights to let them to see anywhere in the shopping center's dark environment. Then it will influence customer service staffs to feel difficult to find any shopping center customers, e.g. when two shopping center customers are fighting in one location where is far away to the shopping customer service staffs and securities in the shopping center, because the shopping center is large and it has no enough light to let the customer service staffs and securities to find their frighting location to deal their fighing behavior and other shopping center's shoppers will feel very dangerous to walk their fighting location to avoid to close them. Then, it will has possible to cause death or hurt to any one of these two fighting shoppers, even other shoppers' lifes. Because the shopping center's securities and customer service staffs who need to spend much time to find their fighting location, it will delay they can bring the policemen to their fighting location when they arrive this shopping center's destination in short time in order to solve their fighting behavior to influence all shoppers' lifes in this shopping center. Hence, the shopping center whether it has enough lamps number and the lamps' light whether is enough, these lighting facilities will influence any shopping center customer service staffs and securities who can spend less time to arrive any locations to deal any urgent matters.For another suitation in shopping center, if the shopping center has no enough paying telephone service facilities to supply shoppers to phone to anyone when they feel need to phone to any in the shopping center. Then, it will lead to some shoppers decide to find where the shopping center's receiption's telephone to supply to them to phone call to anyone. If ther are ten shoppers are waiting to use the shopping center's receiption's telephone to phone call to their friend or family within one minute. Thus, it will influence the reception customer service staffs feel difficult to arrange how to distribute the only one telephone to these ten shoppers to use to phone call their friend or family when they are queuing within their one minute waiting time in the shopping center's reception.
How Facility Management Influences Organizational Performance
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Author : Johnny Ch Lok
language : en
Publisher:
Release Date : 2021-03-13
How Facility Management Influences Organizational Performance written by Johnny Ch Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-13 with categories.
McNaughton 2007 says "Facilities management provides an opportunity for businesses and large conglomerates to focus on their "core business" leaving the secondary services of security, mailing and cleaning in the hands of the facilities management experts". If implemented correctly, facilities management can benefit your company in the following ways: ⦁ Reduced risk and increased productivity⦁ Reduced operating costs by focusing on core business structures⦁ Encourages and sustains a healthy and safe corporate culture⦁ Delivers sustainable resource utilisation⦁ Optimise asset utilisation⦁How Operational and Strategic Facilities Management Can Improve service Performance?Facilities management can be divided into two sections, namely operational facilities management and strategic facilities management. Operational facilities management is the interaction within the facilities department itself (i.e the facilities manager and the various functional units such as maintenance, interior planning, architecture etc). The various functional units can be in house or outsourced. Each functional unit should be aware of current techniques and regulations within their specific area of work. The facilities manger is expected to communicate with the core business regularly to identify current facilities requirements. The facilities manager will then benchmark facilities service currently in practice within the organisation against other facilities management organisations and see where an improvement can be made (Barrett, 1998). It can be said that the primary function of facilities management is the operational side as it is the most visible. The function supports the regular needs of the core business. (Chotipanich, 2004)Strategic facilities management looks at the future. The facilities manager will interact with the core business to establish future changes that might occur to the business due to external factors such as competitors etc. The facilities manager will also identify possible developments within the facilities management arena. Interaction between strategic and operational facilities management must occur and the aim is to synergistically balance current operations with the needs of the future. (Barrett, 1998)The structure of facilities management is related to the needs, environment and circumstances of the organisation at the time. Its practice and composition are particularly important to the characteristics and contexts of the organisation. (Chotipanich, 2004)Barrett (1998) suggests that facility managers should not just select service items from the standard list at random, but provide only those services that are needed by their particular organisation. Facilities management practice is seen as adapting to its situation. Barrett (1998) also stands by the fact that facilities management practice needs to be personalised to a specific organisation. The facilities managers are involved in strategic planning i.e plans for the future as well as daily operations, particularly in relation to buildings and premises. Responsibilities and duties may vary depending on the type of corporation but the most likely responsibilities include:
Researching Facility Management How Influences Consumer Behavior
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Author : John Lok
language : en
Publisher:
Release Date : 2022-05-23
Researching Facility Management How Influences Consumer Behavior written by John Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-05-23 with categories.
This book indicates whether organization's facility management in-house department or outsourced department can achieve to improve its office or warehouse working environment to be more comfortable to let employees to feel in order to influence their productive efficiencies to be raised or improving their service performance to bring customers' more satisfactory feeling. I write this book aims to hope any organization leaders can attempt to apply psychological methods to predict whether their in-house facility management service is enough or/and human resource management strategy and training course program strategies which both have relationship to influence their employees' productive efficiency and service performance in order to achieve aim to raise more satisfactory feeling to their customers. I believe that effective facility management can improve better workplace environment to influence employee individual productive efficiency raising as well as effective human resource training course program can improve employee individual service performance in order to achieve customers to feel more satisfactory service performance in consequence for the organization's service.
Facility Management How Influences Performance
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Author : Johnny Ch LOK
language : en
Publisher:
Release Date : 2020-03-24
Facility Management How Influences Performance written by Johnny Ch LOK and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-24 with categories.
⦁facility management department assistsdiversity in the workplace to be benefitsNowadays, globalization requires more interaction among people from diverse background. So, large organizations will need to consider when they have need to develop overseas markets as well as when their employees number increases, they must need to expand large area to build offices, if offices environment is poor and many employees are working long time, I believe that performance will be influenced poor. Their offices will have different countries' staffs to cooperate to work together. For this reason, profit and non-profit organizations need to become more diversified to remain competition. Maximizing and capitalizing on workplace diversity is an important issue for management. It brings this question: Can human resource department assist the organization's diversity development in order to let continue people to cooperate to work in order to raise performance or productivity or efficieny easily. For example, if the organization's HRD is effective, the interviewers can ensure to help their organizations to select whether what countriess' applicant whom is the most right applicant to do the departmental tasks, one China company's finance department needs one applicant who familizes US accounting/finance policy knowledge and owns US related finance and accountinr working experience to do this fiance manager position. Then, the China fiem needs to decide whether it ought to select the foreign US country's domestic applicant who owns many years of finance and accounting working experience and US accounting/finance university subject knowledge to do this finance manager position or select itself country's China domestic applicant who owns US finance/accounting related working experience and familizes US accounting/finance subjects knowledge. Although, if the China company selected the local applicant who owns finance/accounting knowledge and US company finance/accounting related working experience to do this finance manager positin. The advantages are that the finance manager and whose finance team staffs who can speak fluent chinese language. So, the finance manager and his/her finance department staffs can communicate to bring easier cooperation. But, it does not guarantee that he/she must lead or supervise his/her finance deparment staffs to raise peformance or efficiency daily. Otherwise, if the China firm select one foreign US applicant to do this finance manager position. Although, this US foreign finance manager can not speak fluent Chinese languare and he/she can only speaks American language. It is possible that the finance department staffs who all are Chinese. They can not understand English language easier. It is possible to bring communication difficult problem between the US foreign finance manager and his/her finance department staffs. But, the US foreign finance manager who has competitive effort is that his/her local US finance/accounting related working experience and university graduation of finance/accounting subject knowledge is better to compare to all China applicants whose own similar accounting/finance knowlege and related working experience in China. It seems that the foreign US finance manager applicant can perform more excellent to compare all China domestic finance manager applicants. If the finance manager's duty needs to familiarize US acocunting/finance policy to calculate tax and profit for US government tax department , due to this firm needs to sell products to US market often. It is possible that the foreign US finance manager applicant can lead or supervise whose finance department staffs to raise efficiency to work more easily, due to his/her familiar US accounting/finance policy and working experience is useful more than the China local applicants who owns more China accounting/finance knowledge and China accounting/finance related working experience.
How And Why Facility Management Influences Employees Performance
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Author : Johnny Ch Lok
language : en
Publisher:
Release Date : 2020-01-18
How And Why Facility Management Influences Employees Performance written by Johnny Ch Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-18 with categories.
ChapterOneFacility management influences airport and logistic employee performanceFacility management assists employees reducemaintenance service expenditureFacility management provides a variety of non core operations and maintenance services to support any organizations' operation. For logistic organization example, it is possible to provide effective maintenance service to warehouse in order to reduce warehouse facilities to be damaged to bring to spend to buy any new equipment facilities expenditure. So, when the logistic company's warehouse facilities can be maintenance to be the best quality. Then, they can be used these warehouses' machines facilities again. Their performance can assist workers to manufacture any products to keep the most efficiently an raising the best production performance in whole manufacturing process. Then, this logistic company's facility management department can bring to avoid purchase any new machine facilities expenditure spending. One to these warehouses' production machine facilities are kept in the best production performance environment even in long term production need.I shall indicates airport and warehouse facilities how to influence employees performances as below: (1)How can comfortable warehouse facilities influence workers' efficiencies in logistic industry ?The logistic industry's facility management department can create cost savings and efficiency of the warehouse's workplaces. It's machines facilities ( production machines) are dealt with the maintenance management of the physical assets maintenance service. FM ( facilities management) has been being applied to industrial facilities in logistic and warehouse industry long term as well as maintenance plays a significant role to ensure the full service and the warehousing system, including both building components and equipment in warehouse.
How Facility Management Influences
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Author : Johnny Ch Lok
language : en
Publisher:
Release Date : 2020-07-09
How Facility Management Influences written by Johnny Ch Lok and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-09 with categories.
⦁How facility management raise productive efficiency ?Facilities management and support services form a sizeable portion of spend in most companies. It is imperative to reduce cost and consistently improve quality of services. Therefore, optimization of these services can have a huge impact on a company's performance.Facility management represents planning, control and operational management of facilities related to services that support client needs, and the optimal acquisition of cost-effective external service delivery.Facility management has the potential to deliver cost savings, reduce energy consumption, improve sustainability and- most important-enhance the quality of your facilities and the campus experience. Executed properly, outsourcing facility management can help you attract and retain talented students, faculty and staff. Through highly visible campus improvements and smooth running real estate operations, outsourced facility management can deliver long-term cost savings by addressing deferred maintenance energy consumption and sustainability. Most importantly, it can enhance the quality of your facilities and the campus experience overall.Closing the gap between the potential of outsourced facility management and its ideal outcomes can be a challenge. Despite the benefits it can deliver, the topic of facility management outsourcing may spark concerns about job loss, service disruption and a decline in campus quality. You can overcome the misperceptions and help close the gap-if you undertake the outsourcing journey with thoughtful planning.Thus, outsourcing can advance your facility management goals through access to innovative ideas, leading practices and new facility management technologies. And, it eases the headaches of managing the physical campus. Take a look at your facility management infrastructure. Are you using leading technologies to improve building efficiency, save energy and streamline facility management functions? Do your building engineers use predictive and preventative maintenance strategies to keep building systems running smoothly? Do your systems track data space utilization data so you can optimize usage and avoid the cost of new construction? Wireless sensors, automation, machine learning and artificial intelligence are bringing new efficiency and data-driven decision making to facility management. However, many higher education institutions have yet to capitalize on facility management advances that are commonplace among leading facility management service provider firms.Do you have a process for prioritizing capital investments? Have you created a capital plan that balances repairs, replacements and modernization? Following the construction boom of the past decade, many colleges and universities now are revisiting campus upkeep. A facility management partner can assess your campus facilities, establish priorities and help you create a five-year campus plan. Have you implemented a comprehensive energy and sustainability program? Leading practices include more than 100 ways to reduce your institution's carbon footprint, from simple waste-reduction measures to adopting alternative energy sources.
Organization Facility How Influences
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Author : Johnny Ch LOK
language : en
Publisher:
Release Date : 2021-08-11
Organization Facility How Influences written by Johnny Ch LOK and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-11 with categories.
⦁ facility management benefits to service working environment Can effective facility management improve service working environment to raise employee individual work performance? It is a concern about the quality of service to its customer question. The term" standards and goals" are often used to measure staff individual service performance whether he/she can serve to customers to let them to feel this staff's service performance or attitude is good or bad. Is the service workplace working environment facilities enough, it will influence customer service staff individual performance. For shopping center service industry case example, for this situtation, e.g. shopping center's facilities are enough or are placed to the suitable locations in order to let the shopping center's customers to feel comfortable to shopping when they enter this shopping center as well as whether the shopping center's facilities can influence the customer service staffs to serve whose shopping customers easily or difficult, due to whether the shopping center's facilities whether are adequate supplied or their locations are the best suitable positions to influence their service performance to let them to feel easier or comfortable to serve their customers in any large size shopping centers. For example, whether the lamps' lighting energy is enough to let the shoppers to feel safe to walk to visit any shops when there are many shoppers were walking to cause crowd and they feel difficult to walk to avoid any body contact to any one in busy time when the shopping center has no enough lights to let them to see anywhere in the shopping center's dark environment. Then it will influence customer service staffs to feel difficult to find any shopping center customers, e.g. when two shopping center customers are fighting in one location where is far away to the shopping customer service staffs and securities in the shopping center, because the shopping center is large and it has no enough light to let the customer service staffs and securities to find their frighting location to deal their fighting behavior and other shopping center's shoppers will feel very dangerous to walk their fighting location to avoid to close them. Then, it will has possible to cause death or hurt to any one of these two fighting shoppers ,even other shoppers' life. Because the shopping center's securities and customer service staffs who need to spend much time to find their fighting location, it will delay they can bring the policemen to their fighting location when they arrive this shopping center's destination in short time in order to solve their fighting behavior to influence all shoppers' life in this shopping center. Hence, the shopping center whether it has enough lamps number and the lamps' light whether is enough, these lighting facilities will influence any shopping center customer service staffs and securities who can spend less time to arrive any locations to deal any urgent matters.
The Facility Management Factor Influences
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Author : Johnny Ch LOK
language : en
Publisher:
Release Date : 2019-04-13
The Facility Management Factor Influences written by Johnny Ch LOK and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-13 with categories.
How and why effective facility management can influence organizational performance and efficiency to be raised? Has it indirect relationship to influence employee individual positive or negative emotion to work in organizations. This books will indicates some cases to explain whether facility management can influence organizational performance, instead of keeping equipment and construction facility quality function.